| Feature Articles and Research Library (Click title to access library) | Career Management
Resources, tips and information to career management. Find details on how to prepare yourself for interviews, write a powerful and sellable resume and ensure you are getting noticed by global recruiters and more. | Crisis Management
The global hospitality business is no stranger to crisis management, read articles about how to manage a crisis, response to situations, PR & Crisis Communications and more. | The SHY Report...
Regular columns on trends and issues in the hospitality industry by one of Asia’s most respected travel editors and commentators, Yeoh Siew Hoon. | Culinary, Restarants & Bars Related
Articles about the hotel's department which contributes most to it's image. Read about wine and dine, cigars, food safety and more. | IT and Finance
Find articles covering Technology and Finance including such topics as the wireless world in hotels, the Internet, financial issues affecting Hotel management and new administration methods. Reviews, analysis and more. | Human Resources & Training
The hotels´ "software" makes or breaks the hotel. Read here articles related to human resources, training, stress control and more. | Sales & Marketing ~ Revenue Management
Read here articles related to hotel & business marketing, eCommerce, sales programs, marketing strategies, revenue management and more.
| Global & eBizz
Read here articles related to management issues, business and development, industry related issues, world's events, reviews and more. | More Good Materials
Read here general articles related to the industry and iother nteresting articles, features and more which are related or in-directly related to the hospitality business. | Lifestyle, Spas & Travel
Views on lifestyle, wellness and travel by our travel writers whom travel frequently throughout the world on assignments for the major travel magazines. In combination with health & spas at hotels and resort which have become an important feature for a growing number of today’s travellers. | Environmental & Green
Being environmentally friendly & focused on green is a hot topic and requires special attention. Here you will find related materials, tips and best practices which can be used and implemented. |
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Food Safety in China From Farm to Fork.
Food safety starts at the beginning of the food supply chain;
Meeting Planners Pressured by Management, Customers and Members.
Meeting planner guru Joan Eisenstodt responded to my “Meeting Planners and Hotel Suppliers: Let’s Be Fair” article of last month calling for “a whole bunch of cooperation” right now in hopes that when we do come out of this recession, “we c...
The Salt Hotel of Bolivia.
Built on the vast salt desert of Salar de Uyuni, in Bolivia, the Salt Hotel has become a popular tourist attraction
Serve With Verve!
When was the last time you used the word 'verve' in a sentence? It’s not a word you often hear but is a great word to define customer service that is refreshing, memorable, and leaves a lasting positive impression
The Ugly Face of Social Media.
I wonder if social media reached the point of diminishing returns last week with the death of Michael Jackson and the subsequent fall of the mighty Perez Hilton? Yeoh Siew Hoon wonders if we could end up with unsocial media with the way th...
Do you read your Hotel's reviews on Trip Advisor?
If not, it’s certainly time you did! The explosion of consumer generated content on the web means that more than ever hoteliers should monitor their brand online and respond to reviews and forum posts accordingly |
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