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 Human Resources & Training Library  (Click title to read article)

The hotels' "software" makes or breaks the hotel. Read here articles related to human resources, training, stress control and more.

Labor Department Provides Employers with New 10-Step Roadmap to Avoid AI Hiring Discrimination
Federal workplace officials just unveiled a new website guiding employers on best practices to avoid artificial intelligence discrimination during the hiring process, including a roadmap of 10 actions you should consider taking if you want ...
Florida Court is Next to Rule Against FTC’s Non-Compete Ban, But Employers Not Yet in the Clear
A Florida federal court became the second court in the nation to rule that the Federal Trade Commission’s proposed ban on most non-compete agreements cannot be enforced
Why is There a Gender Imbalance in Hospitality Technology Jobs?
A recent article discussed the 'woeful gender imbalance' existing in the travel technology space, which is 'holding back the whole technology sector'
Resumes Lifted from LinkedIn and Job Boards is Not Executive Search
Finding a name in today’s wired and increasingly smaller world is obviously a piece of cake, but finding a name easily does not mean it’s easy to find a suitable person to hire
Tips for Earning Trust During Times of Change
True story: Ted, a mid-level HR professional for a fast-growing biopharma in my area, assumed the worst when he was ushered into a conference room, the door closing softly behind him
The Power of Integration: Transforming an Organisation from the Inside Out
I recently had the opportunity to work with a global company that wanted to address some critical issues
Why More Office Retrofits Are Working Around Employees
Building owners typically wait until offices are empty to spruce up or modernize spaces before the next lease starts, but landlords have started undertaking more significant retrofit projects while companies are still there
Rethinking Tattoo and Piercing Policies in the Modern Workplace
While visible tattoos, facial piercings, and bright hair colors were once largely viewed as taboo in the workplace, attitudes have changed significantly in recent years — which means you may have difficulty attracting and retaining to...
Feds Ban Non-Compete Agreements: A 5-Step Plan for Employers
The federal government took an unprecedented step recently finalizing a rule that seeks to ban non-competition agreements between nearly all employers and all workers
How to Support Your LGBTQ+ Employees on International Business Trips
A business trip abroad can be an exciting experience for your employees, but it also requires careful planning to ensure a smooth and safe journey, this is particularly true for your LGBTQ+ employees who may have more obstacles or safety ri...
You Call That a Team???
Great teamwork wasn’t all that easy to come by even when everyone worked together in one place
Resumes Lifted from LinkedIn and Job Boards is Not Executive Search
Finding a name in today’s wired and increasingly smaller world is obviously a piece of cake, but finding a name easily does not mean it’s easy to find a suitable person to hire
Tips for Conquering the Whiplash of Change
The dust had finally settled on the company’s latest Return to Office policy, although it took a lot of cajoling, after a six-month grace period, most employees were back in the office the mandated three days a week
Hospitality in the Time of COVID-19 and Subsequent Career Choices
Through direct interviews with current and former employees in the US hospitality industry, researchers explored how workplace experiences during the pandemic affected these employees’ subsequent career choices
Why More Companies Are Opening Office Doors to Dogs
As people return to the office, so too are their pets, so pet-inclusive workplaces crop up amid a proliferation of 'lockdown puppies'
4 Tips to Attract & Retain Gen Z Employees
The hospitality industry is no stranger to evolution, and after surviving the chaos of the COVID pandemic and the aftermath, hoteliers are much more adept at pivoting as new trends and developments push the hospitality industry in new direc...
What Fee Do You Pay Recruitment Firms?
Your third-party recruitment agency and executive search firm calculate their service fee as a percentage of the successful candidate’s first year’s annual income
Should Your Company Give Employees the Right to Disconnect?
It’s 7:30 PM on a Thursday night and you check your phone after finishing dinner – and you see a business emergency starting to brew
FP’s Interactive Union Organizing Activity Map Reveals 4 Key Trends
While you may think labor unions only impact large corporations or specific industries, FP’s new Union Organizing Activity Map actually shows that smaller businesses are more likely to confront an organizing drive
Hospitality at a Crossroads: Is a Remote Work Model Essential to Retain Talent?
At one time, the concept of remote work simply didn’t fit into the hospitality paradigm; after all, the very idea of hospitality required a physical presence to facilitate the customer experience
The State of Hotel Sales, Marketing, and Revenue Optimization Talent 2023-2024
As the HSMAI Foundation releases our 2024 State of Talent Report, it’s heartening to witness our sector not just bouncing back but thriving
Celebrating 20 Years of Writing Training Articles for 4Hoteliers: What’s Old Is New Again!
On March 16, 2004 I submitted my first hotel training article to 4Hoteliers and have continued to contribute monthly for the 20 years now
Can You Lay Off Remote Workers First?
Here’s the scenario: You were just told that your company needs to reduce its workforce by 10%, and it’s your job to put together an action plan for this grim assignment, but there’s a catch
Absurd and Stupid Interview Questions Never to Use
If you were a doughnut, what kind would you be? Are you a nerd? Can you count to 50? I couldn’t stop laughing when I recently read the list of naive and brainless interview questions that are used by insane HR departments around the w...
Food for Thought: What is the Best Approach for Handling Labor Shortages in Hospitality?
Courtesy of Alan Young, a very interesting survey by Deloitte on how hoteliers are handling labor shortages
Is Hybrid Really Working?
The concept of work and the workplace have undergone a remarkable transformation since 2020 and businesses across the globe are grappling with a pivotal question: is hybrid really working?
The New Ways Companies are Investing in Employee Wellbeing
Companies are launching a growing range of initiatives to show employees they care about their health and wellbeing
Navigating Today’s Persistent Labor Shortages in Hospitality
How technology can help the hospitality industry traverse these turbulent waters and emerge stronger and more resilient than ever
'Watch Me Get Fired' Videos: Tips for Employers to Navigate New Trend
A scroll through social media will quickly reveal that we’re in a new workplace era where the stigma attached to being fired or laid off is waning and many people are seeking solidarity online
How to Incorporate Accessibility into Your Diversity, Equity, and Inclusion Plan
If you work in the DEI space, then you’re likely familiar with recent efforts to add 'accessibility' to diversity, equity, and inclusion programs
Reasons Why Slow Hiring Process Kills All Deals
She told me she had pulled out of the hiring process for a CEO position with a multi-national company
Workplace Law Forecast 2024
In the pages that follow, you are going to see the full range of knowledge that our attorneys have when detailing the most significant events that happened in the world of workplace law over the past year
Labor Board Highlights Priorities for the New Year: 5 Key Takeaways for Employers
Many employers had trouble keeping up with the dizzying pace of new directives from the National Labor Relations Board (NLRB) in 2023
The Business Case for Workplace Culture
The corporate landscape is an ever-evolving space; whether formulating new business strategies or navigating through changing market dynamics and competition, countless variables shape and reshape an enterprise daily
The Die Hard Survival Guide To This Year’s Office Holiday Party
While you can debate all you want about whether 1988’s Die Hard is a Christmas movie (it is – don’t fight us on this point), you can’t disagree with the fact that the movie depicts one of the all-time most memorable ...
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