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Study reveals 80% of travellers struggle to sleep when staying away from home
Thursday, 21st March 2019
Global study released on World Sleep Day reveals four in five (80%) of travellers struggle to sleep when away from home most, if not all the time and disrupted sleep due to being in a new environment and working late are the main reasons for losing sleep...
Botswana tourism now accounts for one in seven of all dollars in the economy
Thursday, 21st March 2019
Botswana’s Travel & Tourism economy now contributes nearly one in every seven dollars in the country’s economy, it grew 3...
UAE leaders connect for exceptional Expo
Thursday, 21st March 2019
The new City Readiness Subcommittee will ensure coordination between the nation’s local and federal entities to welcome the world to the biggest event ever held in the Arab world...
Canadian Hotel Development Cost Survey 2018
Thursday, 21st March 2019
Introduction: In 2018, the Canadian lodging market reached a new record high for RevPAR and although regional performance differed widely, more developments are in the pipeline in 2018 that any year since 2013...
Marriott announces three-year growth plan, adding 1,700 hotels
Wednesday, 20th March 2019
Marriott International will present the company’s three-year growth plan, which includes opening more than 1,700 hotels around the world, at its meeting with institutional investors and security analysts at the New York Marriott Marquis...
Rosewood Hong Kong opens its harbourfront doors
Wednesday, 20th March 2019
A new global icon for Rosewood Hotels & Resorts® is established at the most distinguished address in its home city of Hong Kong...
Latest Articles
The Upfront Agreement of Future Communication
Not long ago, I wrote an article that featured Todd Hopkins, CEO of Office Pride, and his concept of core values being a decision filter; I had the chance to interview him for Amazing Business Radio and he dropped another big concept on us that’s worth bringing to our followers...
Natural Connection: Why Hotels Should Help Guests Connect with Nature
One of the great joys and challenges of being a hotelier is that your vocabulary is always expanding, ours is an industry that closely reflects the progression of technology, wellness, networking, cuisine, and many other aspects of life...
Global Newsletter: March 20, 2019
Rosewood Hong Kong opens its doors, Marriott three-year growth plan, The Hotels Network CEO: personalization is opportunity, luxury brand diversity and transformation of Best Western through quality, talent and technology...
Luxury Brand Diversity Programs Won’t Prevent More Culturally Insensitive Mistakes
Over the last several months, Burberry, Gucci and Dolce & Gabbana have been caught, tried and convicted in the court of public opinion for the crime of cultural insensitivity and these are only the most recent examples of brands guilty of a spate of similar outrages...
'Heart Failure': The Leading Cause Of Bad Reviews
When you read a cross-section of negative comments from online reviews and guest surveys, it’s easy to recognize a common theme across all lodging operations: 'Heart failure', and to be more specific, I am referring to the failure to ...
The Hotels Network CEO: Personalization Is Opportunity
Exclusive Feature: The Hotels Network, an innovative company offering technology designed to help hotels increase their revenue through 'predictive personalization' to encourage direct bookings, was founded by CEO Juanjo Rodriguez in 2015...
David Kong on the Transformation of Best Western Through Quality, Talent and Technology
Ever since he took over as CEO of Best Western Hotels & Resorts in 2004, David Kong has been a man on a mission to transform the company, and the process continues with the recent acquisition of WorldHotels, which added 300 hotels to its global portfolio...
 Top Feature Articles (Click title to read)
Global Newsletter: March 21, 2019
Thursday, 21st March 2019
Business travellers struggle to sleep, Hotelbeds committed to stop rate leakage, unique experiences to attract guests and have we gone too far with technology in the hospitality industry...

Hotelbeds Speaks on Rate Leakage: 'We're Committed to Stopping This'
Thursday, 21st March 2019
Not long ago we asked, 'Are we on the verge of a parity nightmare?' It looked as though Booking were rolling out their Basic rate feature to more countries; we'd become aware of the 'Early Payment Benefit'; and the broader growth of metasea...

Unique Experiences Hotels can Use to Attract Guests
Thursday, 21st March 2019
We’ve all been there: You finally wake up from the dreaming phase of the travel planning journey and pick on a destination to visit and now the planning begins...

Have we Gone too Far with Technology in the Hospitality Industry
Thursday, 21st March 2019
The hospitality industry is changing, and is rapidly becoming super high-tech and while we can argue that this benefits guests—and it certainly benefits vendors—how much is it taking away from the guest’s personal experien...
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