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Latest News

Moxy Hotels debuts in Mainland China with the opening of Moxy Shanghai Hongqiao
Tuesday, 15th June 2021
The disruptive hotel brand expands to Mainland China with additional openings slated for Shanghai, Nanjing, Shenzhen and Xi'an in the next year...

The Middle East’s hotel construction pipeline shows decline at the end of Q1’21
Tuesday, 15th June 2021
According to the Lodging Econometrics’ (LE) Q1’21 Construction Pipeline Trend Report for the Middle East, the hotel construction pipeline in the region dropped to 534 projects/153,225 rooms, down 12% by projects and 11% by rooms year-over-year (YOY)...

WTTC calls on Boris Johnson and the G7 Leaders to urgently restart international travel
Tuesday, 15th June 2021
WTTC says international travel will be critical to achieve global economic recovery as Travel & Tourism accounts for more than 5% of the economy and over 9% of the workforce of G7 countries...

New Hotel Indigo coming soon to The Big Easy
Tuesday, 15th June 2021
IHG Hotels & Resorts continues growth with robust Americas pipeline including New York and Latin America...

STR: US hotel results for week ending 5 June
Monday, 14th June 2021
US weekly hotel performance remained relatively flat from the previous week but still reached pandemic-era highs, according to STR‘s latest data through 5 June...

India hotel occupancy on a continued decline amid second COVID-19 wave
Monday, 14th June 2021
After an improved start to 2021, India’s hotel occupancy has been on a rapid decline amid the second COVID-19 wave in the country, according to data from STR...

Latest Articles

Global Newsletter: June 14, 2021
India hotel occupancy on a continued decline, NYC needs smart home sharing regulation and ways to handle angry customers...

Global Update: Who's Where and Doing What - June 2021
Global update of who is moving where and from where - keep track of old colleagues and friends or find lost ones, brought to you by The Boutique Search Firm...

Six Ways to Handle Angry Customers
Everybody has angry customers, some customers are angry because they have a complaint, some are just having a bad day...

Global Newsletter: June 11, 2021
The coolest streets in the world right now, Rosewood opens a private members' club in Hong Kong and mobile app cuts food waste...

Mobile App Cuts Food Waste
Early in the Pandemic, due to major dislocations in the food supply chain, most of us saw or read about virtually tons of food being destroyed...

The Next Move: Consequences for Emerging Markets
We focus this issue of Finance & Development on the road ahead for emerging markets, a label frequently applied to economies in the middle—neither advanced nor low-income...

Global Newsletter: June 10, 2021
The 'pandemic effect' could finally tip sustainable travel intent, Hyatt increases 2021 net rooms growth and why direct selling is experiencing its sweetest moment...

Top Feature Articles (Click title to read)

Global Newsletter: June 15, 2021
Tuesday, 15th June 2021
G7 Leaders urged to restart international travel, Moxy Hotels debuts in Mainland China and are hotels’ pandemic service cuts becoming permanent?...

Med Spa: A Cure for Ailing Hotels
Tuesday, 15th June 2021
To say that the hospitality and travel industry has been affected by the worldwide pandemic is truly an understatement...

Cancellations Rates: Where Do They Stand and How Can You Overcome Them?
Tuesday, 15th June 2021
Hotel cancellation rates have been steadily rising for years, in part fueled by a culture of ‘book now, pay later’ created by OTA giants...

Are Hotels’ Pandemic Service Cuts Becoming Permanent?
Tuesday, 15th June 2021
In the wake of the huge revenue setback received by the COVID-19, hotels have been cutting their services for the guests, laying off their staff, and moving towards automation...

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