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Latest News
Kerzner adds another One&Only resort development
Monday, 2nd August 2021
Kerzner International has entered into a resort management agreement for One&Only Aesthesis to be developed in Athens, Greece...
News from around Europe - August 02, 2021
Monday, 2nd August 2021
Hotel industry and travel news from around the European region: Melia buys the Hotel Barcelona Apolo from Värde, Azora acquires two Tivoli hotels in the Algarve from Minor and more...
Understanding the pandemic stress level in Singapore
Monday, 2nd August 2021
To better understand how stress is affecting Singaporeans during the pandemic, Traveloka conducted the 2021 Traveloka Wellness Survey with Singaporean respondents, covering all regions of the island, races, jobs, and genders...
St Regis makes debut in China's coastal city of Qingdao
Monday, 2nd August 2021
Strategically located in the landmark Haitian Center in the heart of historic Qingdao, the hotel is set to delight the city's luminaries and tastemakers with its elegant design, refined craftsmanship and time-honored signature rituals...
Travellers don’t want same old, they want new
Thursday, 29th July 2021
Just as the Olympics, which is currently ongoing in Japan, proves that sports can unite humanity, so can travel and Expedia Group’s Greg Schulze believes it won’t be long till travel proves its power again in connecting people to places and cultures...
IHG welcomes Australia's first next-generation Holiday Inn to Melbourne’s West
Thursday, 29th July 2021
IHG’s Holiday Inn brand has undergone a global transformation over the last 18-months and its next-generation design includes innovative open lobbies and incredible F&B...
Latest Articles
The Rise of Public and Private Digital Money
Following the companion paper on the new policy challenges related to the adoption of digital forms of money, this paper presents an operational strategy for the IMF to continue delivering on its mandate of ensuring domestic and international financial and economic stability...
The Humanity Factor
It doesn't surprise me at all to see the widespread interest in a field called 'EX', EX speaks to the Employee eXperience...
Return To Market: Planning 60 Days Out
With restrictions easing in more tourism destinations around the world, hotels are starting to see a return to more traditional trading conditions...
The Impact of COVID-19 on the Hospitality and Foodservice Sector - Part Two: Looking Ahead
In the this second part, in conversations with operators across the world, we have shortlisted four megatrends that will shape the agenda for the medium term...
Global Newsletter of July 29, 2021
Travellers don’t want same old, they want new, Australia's first next-generation Holiday Inn opens and hotel distribution and the pandemic: The travel chessboard...
Hotel Distribution and the Pandemic: The Travel Chessboard
How hotel distribution evolved in EMEA and APAC from 2018 to 2021...
How to Cope in a Crisis
Health crises are every hotel manager’s worst nightmare, but they are becoming increasingly common...
 Top Feature Articles (Click title to read)
Global Newsletter of August 02, 2021
Monday, 2nd August 2021
Understanding the pandemic stress level, St. Regis makes debuts in Qingdao, growth of cloud kitchens in India and the rise of digital money. Understanding the pandemic stress levelMonday, 2nd August 2021 Stress is an inevitable part of our ...

Growth of Cloud Kitchens in India
Monday, 2nd August 2021
Technology has become a part of every industry, and the foodservice industry is not far behind: Online ordering has become the norm as the convenience of one-click orders, timely delivery, and integrated payment systems are available from the comfort of your home...

The Rise of Digital Money
Monday, 2nd August 2021
Rapid technological innovation is ushering in a new era of public and private digital money, bringing about major benefits in terms of efficiency and inclusion...

The 'Always' Concept: What We Must Always Do For Our Customers
Saturday, 31st July 2021
One of the big concepts we teach in our customer service training programs is the concept of Always...
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