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Latest News
Capella appoints Roland new President
Tuesday, 10th March 2026
Capella Hotel Group has appointed Roland Fasel as President effective 6 April 2026, luxury hospitality leader to oversee global portfolio expansion for Capella and Patina...
Thailand faces the risk of a collapse in tourism revenue
Tuesday, 10th March 2026
The Thai Ministry of Tourism and Sports stated that, in a worst-case scenario, Thailand could lose more than 40 billion baht in tourism revenue if the closure of Middle Eastern airspace continues...
2026 Travel Reset: Gen Z maps the future of travel, hotel, airlines & rideshare
Tuesday, 10th March 2026
From how they discover & book to why they love Uber, Delta and JetBlue, here's what Gen Next says about travel in 2026...
New Report: Hotels are a US$12 Billion economic engine in Honolulu
Tuesday, 10th March 2026
A new ⁠economic impact report released by the AHLA and the Hawai’i Hotel Alliance details the Honolulu hotel industry’s far-reaching economic impact and reinforces its role as a powerful engine for growth and opportunity...
US Hotels face profit pressure as labor costs outpace recovery
Monday, 9th March 2026
After a strong start to 2025, the US hotel industry is showing clear signs of strain; Revenue growth is slowing, occupancy is slipping, and profit margins are tightening — especially for unionized properties where labor rigidity is weighing heavily on performance...
Updated: 06/03 - Emirates operations updates for flights to and from Dubai
Monday, 9th March 2026
Following the partial re-opening of regional airspace, Emirates is operating a reduced flight schedule while working to restore full network operations...
Latest Articles
Transparency or Emotional Engagement?
Exclusive Feature: Today, thanks to advanced management systems and AI, hotels can generate a complete quote in seconds, including different room options and all booking conditions...
Hotel Discovery in the Age of AI, Part 20: How AI Reshapes the Economics of Direct Hotel Booking
Exclusive Feature: Why distribution strategy must adapt when AI becomes the primary decision interface...
Global eNewsletter of March 06, 2026
Huge tourism investment drive to shape G20 competitiveness through 2035, Las Vegas market outlook 2026, ITB Berlin and more...
When Customer Experience Becomes Customer Transformation  
My favorite business book ever written is The Experience Economy by Joe Pine and Jim Gilmore, I’ve written and talked about this business classic many times...
Hotels Enter the Ask and Book Era as AI Reshapes Discovery, Distribution, and Operations
Analysis finds 37% of travelers already use AI large language models embedded in online travel sites to plan and book trips...
Global eNewsletter of March 05, 2026
Centara and PTT Oil partner to develop budget hotels across Thailand, Travel Leaders Unite: Fund TSA, protect travelers, keep America moving and more...
Will Google’s New Universal Commerce Protocol (UCP) Turn Hotel Distribution Upside Down?
This very timely question was asked a World Panel of hospitality revenue optimization and technology experts...
 Top Feature Articles (Click title to read)
Global eNewsletter of March 10 2026
Tuesday, 10th March 2026
Thailand faces the risk of a collapse in tourism revenue, Gen Z maps the future of travel and more...
Why Revenue Management Isn’t Enough for Complex Portfolios
Tuesday, 10th March 2026
For individual hotels, revenue management does what it’s meant to do: Rates are optimized, demand is forecasted, and results are easy to evaluate at the property level...
The Rumors About the End of Google Search Are Highly Exaggerated
Tuesday, 10th March 2026
Google’s financial results for 2025 are out and they paint a very interesting picture of the state of traditional search engines vs AI search...
Global eNewsletter of March 09, 2026
Monday, 9th March 2026
US Hotels face profit pressure as labor costs outpace recovery, Emirates operations updates, ITB and more...
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