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 Feature Articles and Research Library
Career Management
Resources, tips and information to career management. Find details on how to prepare yourself for interviews, write a powerful and sellable resume and ensure you are getting noticed by global recruiters and more.
Crisis Management
The global hospitality business is no stranger to crisis management, read articles about how to manage a crisis, response to situations, PR & Crisis Communications and more.
The SHY Report...
Regular columns on trends and issues in the hospitality industry by one of Asia's most respected travel editors and commentators, Yeoh Siew Hoon.
Culinary, Restaurants & Bars Related
Articles about the hotel's department which contributes most to it's image. Read about wine and dine, cigars, food safety and more.
Finance, Tech & Asset Management
Find articles covering Technology and Finance including such topics as the wireless world in hotels, the Internet, financial issues affecting Hotel management and new administration methods. Reviews, analysis and more.
Human Resources & Training
The hotels' "software" makes or breaks the hotel. Read here articles related to human resources, training, stress control and more.
Sales & Sales, Revenue Management, Social
Social media, the latest fashion item or a not to be under-estimated new comer who will grow more power full as the web develops. Read here articles related to social media hotel & business marketing, eCommerce, sales programs, marketing strategies, revenue management and more.
Globally Informative
Read here articles related to global trends, management issues, business and development, industry related issues, world's events, reviews and more.
More Good Materials
Read here general articles related to the industry and other interesting articles, features and more which are related or in-directly related to the hospitality business.
Wellness, Lifestyle & Travel
Views on lifestyle, wellness and travel by our travel writers whom travel frequently throughout the world on assignments for the major travel magazines. In combination with health & spas at hotels and resort which have become an important feature for a growing number of today's travellers.
Sustainability & Environmental
Being environmentally friendly & focused on green is a hot topic and requires special attention. Here you will find related materials, tips and best practices which can be used and implemented.
Newsletters by Date of Publication
Our past issues of the global enewsletters can be found here.
 Latest Articles
Global eNewsletter of November 28, 2025
Is hotel metasearch finished?, PATA teams up to produce Pacific Asia: Tourism with Purpose and more

Learning to Walk: A Practical Framework for Effective Delegation
Imagine a child who needs to learn how to walk and if you constantly hold their hands, guide every step, and never allow them to fall and get back up in a safe environment, they may eventually learn to walk—but they will never develop

Sonu Shivdasani: A Renewal and New Beginning with Sosei
From barefoot luxury to mindful rebirth, the founder of Six Senses and Soneva reflects on his mother’s lack of love, letting go, healing, and creating again, in an interview with Yeoh Siew Hoon (Founder, WiT) on the HICAP stage in Sin

Global eNewsletter of November 27, 2025
Age discrimination in the hospitality industry is realm, Taiwan targets Vietnamese travelers and more

Hotel Discovery in the Age of AI, Part 8: Why Guest Reviews Still Matter for AI Visibility
Exclusive Feature: Dynamic trust signals remain central to AI recommendations and brand perception

Is Your Hotel Website Leveraging Its Highest Converting Ad Placement?
When it comes to hotel websites, the home page hero image isn’t just decoration—it’s prime real estate
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