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 Feature Articles and Research Library
Career Management
Resources, tips and information to career management. Find details on how to prepare yourself for interviews, write a powerful and sellable resume and ensure you are getting noticed by global recruiters and more.
Crisis Management
The global hospitality business is no stranger to crisis management, read articles about how to manage a crisis, response to situations, PR & Crisis Communications and more.
The SHY Report...
Regular columns on trends and issues in the hospitality industry by one of Asia's most respected travel editors and commentators, Yeoh Siew Hoon.
Culinary, Restaurants & Bars Related
Articles about the hotel's department which contributes most to it's image. Read about wine and dine, cigars, food safety and more.
Finance, Tech & Asset Management
Find articles covering Technology and Finance including such topics as the wireless world in hotels, the Internet, financial issues affecting Hotel management and new administration methods. Reviews, analysis and more.
Human Resources & Training
The hotels' "software" makes or breaks the hotel. Read here articles related to human resources, training, stress control and more.
Sales & Sales, Revenue Management, Social
Social media, the latest fashion item or a not to be under-estimated new comer who will grow more power full as the web develops. Read here articles related to social media hotel & business marketing, eCommerce, sales programs, marketing strategies, revenue management and more.
Globally Informative
Read here articles related to global trends, management issues, business and development, industry related issues, world's events, reviews and more.
More Good Materials
Read here general articles related to the industry and other interesting articles, features and more which are related or in-directly related to the hospitality business.
Wellness, Lifestyle & Travel
Views on lifestyle, wellness and travel by our travel writers whom travel frequently throughout the world on assignments for the major travel magazines. In combination with health & spas at hotels and resort which have become an important feature for a growing number of today's travellers.
Sustainability & Environmental
Being environmentally friendly & focused on green is a hot topic and requires special attention. Here you will find related materials, tips and best practices which can be used and implemented.
Newsletters by Date of Publication
Our past issues of the global enewsletters can be found here.
 Latest Articles
Global eNewsletter of July 09, 2025
Portugal’s travel & tourism sector enters golden era, Shangri-La unveils its new ultra-luxury brand and more

Signs Your Hotel’s Outdated Tech Is Costing You Guests
The guest experience is key and sticking with old IT systems might save money initially, but hidden costs can ultimately be higher than the costs of upgrades

Press Room Best Practices: 6 Tips for PR Success
It’s easy to overlook the press room as a standard PR tactic that simply checks a box, but savvy communications professionals know that the press room is a prime space to showcase a brand’s innovation, creativity, and differenti

Global eNewsletter of July 08, 2025
Southeast Asia’s hotel markets shift focus as growth cools, insights tracking the future-defining trends and more

Luxury’s Luster Fades As Consumers’ Emotional Disconnect Deepens
The personal luxury goods market faces a decline of up to 5% this year as consumer enthusiasm wanes, according to the latest projections from Bain and Company in association with Altagamma

What the Rise and Fall of Salt Bae Teaches Us About F&B Guest Experience
Delivering a memorable guest experience in food and beverage (F&B) outlets goes beyond serving good food; it requires excellence across four core pillars: Product, Place, Team, and Service
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