Feature Articles and Research Library
Career Management
Resources, tips and information to career management. Find details on how to prepare yourself for interviews, write a powerful and sellable resume and ensure you are getting noticed by global recruiters and more.
Crisis Management
The global hospitality business is no stranger to crisis management, read articles about how to manage a crisis, response to situations, PR & Crisis Communications and more.
The SHY Report...
Regular columns on trends and issues in the hospitality industry by one of Asia's most respected travel editors and commentators, Yeoh Siew Hoon.
Culinary, Restaurants & Bars Related
Articles about the hotel's department which contributes most to it's image. Read about wine and dine, cigars, food safety and more.
Finance, Tech & Asset Management
Find articles covering Technology and Finance including such topics as the wireless world in hotels, the Internet, financial issues affecting Hotel management and new administration methods. Reviews, analysis and more.
Human Resources & Training
The hotels' "software" makes or breaks the hotel. Read here articles related to human resources, training, stress control and more.
Social Media, Marketing, Sales & Revenue Management
Social media, the latest fashion item or a not to be under-estimated new comer who will grow more power full as the web develops. Read here articles related to social media hotel & business marketing, eCommerce, sales programs, marketing strategies, revenue management and more.
Globally Informative
Read here articles related to global trends, management issues, business and development, industry related issues, world's events, reviews and more.
More Good Materials
Read here general articles related to the industry and other interesting articles, features and more which are related or in-directly related to the hospitality business.
Lifestyle, Spas & Travel
Views on lifestyle, wellness and travel by our travel writers whom travel frequently throughout the world on assignments for the major travel magazines. In combination with health & spas at hotels and resort which have become an important feature for a growing number of today's travellers.
Sustainability & Environmental
Being environmentally friendly & focused on green is a hot topic and requires special attention. Here you will find related materials, tips and best practices which can be used and implemented.
Newsletters by Date of Publication
Our past issues of the global enewsletters can be found here.
 Latest Articles
Global eNewsletter of November 25, 2022
Marriott to debut the St

Managing the Talent Gap: Sparking Passion for Hospitality in Gen Z
Generation Z (Gen Z) follows after the Millennials and defines individuals born between 1997-2013 and Gen Zers are entering the workforce with a different set of expectations and aspirations for their careers and work-life balance

Riding the Covid Wave: Americas Slowing Down, Asia’s Still in 'Sugar Rush'
Key takeaways from Phocuswright – worlds apart but some similarities stand out IN a week’s time, we will enter the last month of 2022

Global eNewsletter of November 24, 2022
Israeli hotel investment: Time to check-in, China Matters releases a short video and more

Staycationers Behaving Badly
COVID-19 has changed how we holiday: out with crowding into airports to fly to distant resorts; in with staying close to home

What Keeps a Revenue Manager Awake at Night
Revenue managers are under more pressure and at the centre of more operational decisions within a hotel than ever before
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