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 Feature Articles and Research Library
Career Management
Resources, tips and information to career management. Find details on how to prepare yourself for interviews, write a powerful and sellable resume and ensure you are getting noticed by global recruiters and more.
Crisis Management
The global hospitality business is no stranger to crisis management, read articles about how to manage a crisis, response to situations, PR & Crisis Communications and more.
The SHY Report...
Regular columns on trends and issues in the hospitality industry by one of Asia's most respected travel editors and commentators, Yeoh Siew Hoon.
Food, Bar & Lifestyle Venues
Articles about the hotel's department which contributes most to it's image. Read about wine and dine, cigars, food safety and more.
Finance, Tech & Asset Management
Find articles covering Technology and Finance including such topics as the wireless world in hotels, the Internet, financial issues affecting Hotel management and new administration methods. Reviews, analysis and more.
Human Resources & Training
The hotels' "software" makes or breaks the hotel. Read here articles related to human resources, training, stress control and more.
Sales & Sales, Revenue Management, Social
Social media, the latest fashion item or a not to be under-estimated new comer who will grow more power full as the web develops. Read here articles related to social media hotel & business marketing, eCommerce, sales programs, marketing strategies, revenue management and more.
Globally Informative
Read here articles related to global trends, management issues, business and development, industry related issues, world's events, reviews and more.
More Good Materials
Read here general articles related to the industry and other interesting articles, features and more which are related or in-directly related to the hospitality business.
Wellness, Lifestyle & Travel
Views on lifestyle, wellness and travel by our travel writers whom travel frequently throughout the world on assignments for the major travel magazines. In combination with health & spas at hotels and resort which have become an important feature for a growing number of today's travellers.
Sustainability & Environmental
Being environmentally friendly & focused on green is a hot topic and requires special attention. Here you will find related materials, tips and best practices which can be used and implemented.
Newsletters by Date of Publication
Our past issues of the global enewsletters can be found here.
 Latest Articles
Global eNewsletter of May 11, 2026
BWH opens the first extended-stay in the US market, Minor announces Anantara’s Caribbean debut and more

The Middle East Travel Market: Resilient, Reset, and Recalibrating
Three months after the first attack on Iran sent shockwaves through the region, I spoke to four OTA leaders operating across the Middle East to get a read on where things stand

Hotel Discovery in the Age of AI, Part 26: Hotel Websites are Great, Now Change!
Why the digital front door of luxury hospitality needs a reality check Over the past two months, I had nothing better to do than review and update nearly 900 hotel profiles

When Hotels Become Ecosystems: The Real Impact of Mixed-Use Development
Mixed-use is no longer a design experiment - it is quietly reshaping how hospitality assets are financed, programmed, and experienced

Global eNewsletter of May 08 2025
Wyndham launches native ChatGPT app, hospitality pay is not beating inflation anymore and more

Winning Over OTA Guests with Trust and Convenience in the Website and CRM
By its very name, mastery implies a consummate passion towards perfecting one’s craft through a combination of keen observation and in-the-field practice
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