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 Feature Articles and Research Library
Career Management
Resources, tips and information to career management. Find details on how to prepare yourself for interviews, write a powerful and sellable resume and ensure you are getting noticed by global recruiters and more.
Crisis Management
The global hospitality business is no stranger to crisis management, read articles about how to manage a crisis, response to situations, PR & Crisis Communications and more.
The SHY Report...
Regular columns on trends and issues in the hospitality industry by one of Asia's most respected travel editors and commentators, Yeoh Siew Hoon.
Culinary, Restaurants & Bars Related
Articles about the hotel's department which contributes most to it's image. Read about wine and dine, cigars, food safety and more.
Finance, Tech & Asset Management
Find articles covering Technology and Finance including such topics as the wireless world in hotels, the Internet, financial issues affecting Hotel management and new administration methods. Reviews, analysis and more.
Human Resources & Training
The hotels' "software" makes or breaks the hotel. Read here articles related to human resources, training, stress control and more.
Sales & Sales, Revenue Management, Social
Social media, the latest fashion item or a not to be under-estimated new comer who will grow more power full as the web develops. Read here articles related to social media hotel & business marketing, eCommerce, sales programs, marketing strategies, revenue management and more.
Globally Informative
Read here articles related to global trends, management issues, business and development, industry related issues, world's events, reviews and more.
More Good Materials
Read here general articles related to the industry and other interesting articles, features and more which are related or in-directly related to the hospitality business.
Wellness, Lifestyle & Travel
Views on lifestyle, wellness and travel by our travel writers whom travel frequently throughout the world on assignments for the major travel magazines. In combination with health & spas at hotels and resort which have become an important feature for a growing number of today's travellers.
Sustainability & Environmental
Being environmentally friendly & focused on green is a hot topic and requires special attention. Here you will find related materials, tips and best practices which can be used and implemented.
Newsletters by Date of Publication
Our past issues of the global enewsletters can be found here.
 Latest Articles
Global eNewsletter of July 18, 2025
Business travel industry continues to reflect ongoing uncertainty, Korea’s medical tourism sector is thriving and more

Actions for Hoteliers to Leverage Emerging Travel Trends
The hospitality landscape is rife with buzzwords: 'bleisure,' 'coolcations,' and 'work-from-anywhere' are the talk of the town, yet, for many hoteliers, these conversations are failing to translate into tangible results

AI Platforms: Good News or Bad News for Hoteliers?
A survey by Deloitte about travelers’ actions after receiving travel tips on generative AI platforms like ChatGPT found that 43% of travelers actually booked the recommended by AI accommodation options

Global eNewsletter of July 17, 2025
Scandic to acquire the Dalata Hotel Group, Frasers Hospitality Trust to go private and more

Don't Just Welcome - Farewell Well, It's Time to Focus on Last Impression
Exclusive Feature: In the hotel industry, there has always been a strong focus on the check-in experience—greeting guests warmly and creating a positive first impression

The New Face of Luxury: Why Understanding UHNW Clients Is No Longer Optional
One of the most powerful transformations in the luxury world today is being driven not by products or brands, but by a generational shift in those who buy them
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