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 Feature Articles and Research Library
Career Management
Resources, tips and information to career management. Find details on how to prepare yourself for interviews, write a powerful and sellable resume and ensure you are getting noticed by global recruiters and more.
Crisis Management
The global hospitality business is no stranger to crisis management, read articles about how to manage a crisis, response to situations, PR & Crisis Communications and more.
The SHY Report...
Regular columns on trends and issues in the hospitality industry by one of Asia's most respected travel editors and commentators, Yeoh Siew Hoon.
Food, Bar & Lifestyle Venues
Articles about the hotel's department which contributes most to it's image. Read about wine and dine, cigars, food safety and more.
Finance, Tech & Asset Management
Find articles covering Technology and Finance including such topics as the wireless world in hotels, the Internet, financial issues affecting Hotel management and new administration methods. Reviews, analysis and more.
Human Resources & Training
The hotels' "software" makes or breaks the hotel. Read here articles related to human resources, training, stress control and more.
Sales & Sales, Revenue Management, Social
Social media, the latest fashion item or a not to be under-estimated new comer who will grow more power full as the web develops. Read here articles related to social media hotel & business marketing, eCommerce, sales programs, marketing strategies, revenue management and more.
Globally Informative
Read here articles related to global trends, management issues, business and development, industry related issues, world's events, reviews and more.
More Good Materials
Read here general articles related to the industry and other interesting articles, features and more which are related or in-directly related to the hospitality business.
Wellness, Lifestyle & Travel
Views on lifestyle, wellness and travel by our travel writers whom travel frequently throughout the world on assignments for the major travel magazines. In combination with health & spas at hotels and resort which have become an important feature for a growing number of today's travellers.
Sustainability & Environmental
Being environmentally friendly & focused on green is a hot topic and requires special attention. Here you will find related materials, tips and best practices which can be used and implemented.
Newsletters by Date of Publication
Our past issues of the global enewsletters can be found here.
 Latest Articles
AI Can Predict Luxury Trends—But It Can’t Code The Desire That Drives Them
Luxury consumers are increasingly adopting generative and agentic AI as partners in their luxury shopping journey

Certainty Sells: Positioning Your Hotel for Maximum Buyer Activity
Hotel sellers can maximize buyer activity by reducing uncertainty before going to market; presenting transparent financials, organized due diligence, and clear investment storytelling gives buyers the context needed to evaluate the hotel

Global eNewsletter of August 07, 2026
Mandarin Oriental announces its return to Manila, Airbnb provides free emergency housing to people displaced by wildfires in France and more

Your Hotel Is Invisible to AI, Here Is What That Actually Means
Exclusive Feature: A guest opens Claude on their phone and types: 'Best hotel restaurant for local seafood in Dubrovnik', your property has been serving Adriatic fish for fifteen years, your head chef sources from local fishermen by name, y

Global eNewsletter of August 05, 2026
Air passenger demand falls in June, Hilton cut owner fees, Marriott reports decline in International markets and more

Meaning Is The New Currency Of Luxury — Where Quality Of Life Outranks Quantity Of Things
The luxury goods market is undergoing a shift unlike any in recent memory and after two years of declining sales1, Bain & Company, in association with Altagamma, now reports that first-quarter 2026 fell between 3% to 5% from an already
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