Feature Articles and Research Library
Career Management
Resources, tips and information to career management. Find details on how to prepare yourself for interviews, write a powerful and sellable resume and ensure you are getting noticed by global recruiters and more.
Crisis Management
The global hospitality business is no stranger to crisis management, read articles about how to manage a crisis, response to situations, PR & Crisis Communications and more.
The SHY Report...
Regular columns on trends and issues in the hospitality industry by one of Asia's most respected travel editors and commentators, Yeoh Siew Hoon.
Culinary, Restaurants & Bars Related
Articles about the hotel's department which contributes most to it's image. Read about wine and dine, cigars, food safety and more.
Finance, Tech & Asset Management
Find articles covering Technology and Finance including such topics as the wireless world in hotels, the Internet, financial issues affecting Hotel management and new administration methods. Reviews, analysis and more.
Human Resources & Training
The hotels' "software" makes or breaks the hotel. Read here articles related to human resources, training, stress control and more.
Social Media, Marketing, Sales & Revenue Management
Social media, the latest fashion item or a not to be under-estimated new comer who will grow more power full as the web develops. Read here articles related to social media hotel & business marketing, eCommerce, sales programs, marketing strategies, revenue management and more.
Globally Informative
Read here articles related to global trends, management issues, business and development, industry related issues, world's events, reviews and more.
More Good Materials
Read here general articles related to the industry and other interesting articles, features and more which are related or in-directly related to the hospitality business.
Lifestyle, Spas & Travel
Views on lifestyle, wellness and travel by our travel writers whom travel frequently throughout the world on assignments for the major travel magazines. In combination with health & spas at hotels and resort which have become an important feature for a growing number of today's travellers.
Sustainability & Environmental
Being environmentally friendly & focused on green is a hot topic and requires special attention. Here you will find related materials, tips and best practices which can be used and implemented.
Newsletters by Date of Publication
Our past issues of the global enewsletters can be found here.
 Latest Articles
Global eNewsletter of May 23, 2024
Why Asia Now: The case for investing in Asia real estate, Anantara refreshes the brand and more

Get Through First 5 Minutes of Interview – or Fail!
The candidate’s first 5 minutes of an interview establish the critical foundation, likability

How Net Promoter Score Can Drive Growth and Loyalty for Your Hotel
In the last years, staying ahead of the competition while providing an exceptional guest experience has become increasingly difficult

Global eNewsletter of May 22, 2024
International tourism reached 97% of pre-pandemic levels in the first quarter of 2024, Paris going for gold and more

Australia: Yes, Believe It or Not, (Some) Lawyers Really Do Have a Role to Play in Hotel Operator Selection
If I had a dollar for every deal I was invited to act on after the Letter of Understanding (LOU) with the selected operator has been inked I would not have any financial need to pen this newsletter

Public Relations Often Gets Misunderstood in the Business World
Many see PR as confusing, irrelevant, or simply an afterthought, But for those willing to dig a little deeper, PR can be the secret weapon that transforms their marketing game
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