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 Feature Articles and Research Library
Career Management
Resources, tips and information to career management. Find details on how to prepare yourself for interviews, write a powerful and sellable resume and ensure you are getting noticed by global recruiters and more.
Crisis Management
The global hospitality business is no stranger to crisis management, read articles about how to manage a crisis, response to situations, PR & Crisis Communications and more.
The SHY Report...
Regular columns on trends and issues in the hospitality industry by one of Asia's most respected travel editors and commentators, Yeoh Siew Hoon.
Food, Bar & Lifestyle Venues
Articles about the hotel's department which contributes most to it's image. Read about wine and dine, cigars, food safety and more.
Finance, Tech & Asset Management
Find articles covering Technology and Finance including such topics as the wireless world in hotels, the Internet, financial issues affecting Hotel management and new administration methods. Reviews, analysis and more.
Human Resources & Training
The hotels' "software" makes or breaks the hotel. Read here articles related to human resources, training, stress control and more.
Sales & Sales, Revenue Management, Social
Social media, the latest fashion item or a not to be under-estimated new comer who will grow more power full as the web develops. Read here articles related to social media hotel & business marketing, eCommerce, sales programs, marketing strategies, revenue management and more.
Globally Informative
Read here articles related to global trends, management issues, business and development, industry related issues, world's events, reviews and more.
More Good Materials
Read here general articles related to the industry and other interesting articles, features and more which are related or in-directly related to the hospitality business.
Wellness, Lifestyle & Travel
Views on lifestyle, wellness and travel by our travel writers whom travel frequently throughout the world on assignments for the major travel magazines. In combination with health & spas at hotels and resort which have become an important feature for a growing number of today's travellers.
Sustainability & Environmental
Being environmentally friendly & focused on green is a hot topic and requires special attention. Here you will find related materials, tips and best practices which can be used and implemented.
Newsletters by Date of Publication
Our past issues of the global enewsletters can be found here.
 Latest Articles
Global eNewsletter of February 13, 2026
Nobu debuts in the Maldives, Ritz-Carlton Yachts earn industry-first Forbes five-star and more

The Future of CX: AI First, Not AI Only
'47% of consumers said that even with their preference for the phone, they still want the digital option

Hotel Discovery in the Age of AI, Part 17: From Visibility to Conversion in AI Travel Journeys
Exclusive Feature: How AI-driven discovery reshapes the path from recommendation to booking

Global eNewsletter of February 12, 2026
Capella at Galaxy Macau opens its doors, JLL's global hotel investment outlook 2026 and more

Beyond Bookings: Stop Chasing Symptoms, Start Finding Causes
The year 2026 was supposed to be the era of 'predictive' hospitality, we have more tools than ever—Lighthouse, Amadeus, RateGain—all promising to show us 'forward-looking' demand, we can see flight searches 145 days out, and hot

Sustainable Hotel and Resort Development in the Caribbean
For hotel and resort developers, owners, and operators, the mandate is clear: sustainability is no longer a differentiator but, instead, a central pillar of long-term competitiveness and asset protection
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