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 Finance, Tech & Asset Management Library  (Click title to read article)

Find articles covering Technology and Finance including such topics as the wireless world in hotels, the Internet, financial issues affecting Hotel management and new administration methods. Reviews, analysis and more.

Signs Your Hotel’s Outdated Tech Is Costing You Guests
The guest experience is key and sticking with old IT systems might save money initially, but hidden costs can ultimately be higher than the costs of upgrades
Why Compliance Management is Essential for Hospitality Procurement
High-quality sourcing, safety protocols, and staff hygiene training all share one thing in common: they rely on robust compliance management to ensure your hotel is operating responsibly and ethically
The State of Distribution has Changed
Our annual State of Distribution report is the hospitality industry’s most comprehensive commercial-performance benchmark, produced by HEDNA, RateGain and NYU’s Tisch Center of Hospitality
Hotel Asset Management 2025: Navigating Volatility and Divergence
As we dive into 2025, hotel asset management in Asia Pacific (APAC) is a study in contrasts, volatility and market dynamics will play a big part
Choosing the Right Brand for Your Hotel
Choosing the right brand for your select service hotel can make or break your investment—whether you’re acquiring or developing
Hotel Market & Feasibility Studies: Connecting Vision with Viability in Untapped Markets
Since the COVID-19 pandemic, macroeconomic trends have helped breathe new life into secondary and tertiary hotel markets
AI Can’t Give Hugs: The Human Element That Technology Cannot Replace
Throughout my career in strategic communications, I’ve witnessed many technological revolutions that promised to transform human connection
Technology Isn't Replacing Human Touch in Hotels, It's Enhancing It
Walk into almost any discussion about the future of hospitality, and you'll likely encounter a familiar tension: the perceived conflict between technology and the quintessential 'human touch'
All Eyes on Operating Costs in 2025: Lessons Learned in 2024
Hotel profit margin, which measure profits as a percent of revenue, is considered a good indicator of the efficiency of hotel operations
The Role of the Engineering Department in Boosting Hotel Net Promoter Score
When we think about improving a hotel's Net Promoter Score (NPS), the focus often falls on customer service, amenities, or even the marketing strategy, however, the Engineering Department plays a pivotal, yet often overlooked, role in enhan...
The AI Revolution in Hospitality: Why Voice Agents Are Changing the Game for Hoteliers
For decades, the hospitality industry has been locked in a battle to balance operational efficiency with exceptional guest experiences
Hotel Asset Values and Strategic Positioning in a Policy-Driven Climate
Interpreting a Shift in Market Conditions: Recent federal policy activity in the United States is reshaping the operating environment for hotels and travel-aligned businesses
Meet the Top 16 Humanoid Robots
Meet the top 16 humanoid robots shaping the decade ahead, and their impact on industries, society and our economy
The 3 Pillars of Profit: A Simple Guide to the Hotel Business Model
Forget the myth that managing a hotel is complex - here's a surprisingly simple blueprint for success: Simplifying your hotel's business model is more important than ever to stay competitive
Trends and Applications of Capitalization Rates and Room Revenue Multipliers for Limited-Service Hotels
This article provides an overview of capitalization rates and rooms revenue multipliers, as well as a summary of recent trends for these metrics and their role in the valuation of limited-service hotels
Decoding Hotel Tech: Why Every System Matters for Success
Imagine walking into a hotel after a long journey, your check-in is swift, maybe even done on your phone, the hotel knows your preferences, so a welcome message with a relevant spa offer will pop up
Extended-Stay Profitability Face-Off: Economy Vs. Midscale
The two key differentiating factors between economy and midscale extended-stay hotels are the quality of the finishes and the price point
Hotel Asset Management – Buzzword or Effective ROI Strategy?
Are you ignoring hotel asset management as an effective strategy to boost your company value? Do you think that asset management is a mere buzzword?
The R&R Revolution: How Resorts Are Redefining 2024 Hospitality Profits
Resorts across the Americas and Europe are leading the charge in profitability, consistently outperforming regional averages and pre-pandemic benchmarks
Virtual Voyaging: Tourism and the Metaverse
With the rise of immersive technologies such as augmented reality and mixed reality, globe-trotting, skydiving, wine-tasting and many more exhilarating tourism activities can now be enjoyed from the comfort of one’s own home
Acquiring an RMS Should be a Top Priority for Independents in 2025
The primary goal of revenue management (RM) is to ensure that the property sells the right product to the right customer at the right time for the right price on the right channel
Does the AI Act Adequately Allocate Responsibilities along the Value Chain for High-Risk Systems?
The European Union’s Artificial Intelligence (AI) Act regulates high-risk systems by allocating responsibilities to designated actors throughout the systems’ value chain
Digital Workers Are Coming to a Hotel Near You!
Recently, a panel of hospitality technology experts discussed the very timely question 'Digital Workers in Hospitality – What Does the Future Hold?'
Hotel Channel Management Market to See Solid Growth by 2034
Channel management integration is one of the most effective ways to ensure a hotel stays ahead of the curve, the hotel channel management market to see 8,3% CAGR growth by 2034
Family Offices in Asia: The Ultimate Guide
In recent years, Asia has emerged as a powerhouse in the global economy, and with this economic growth comes a surge in wealth creation
Optimizing Your Hotel PMS Settings for AI-Driven Revenue Growth
The PMS is the heart of hotel management, serving as the central hub in a hotel's technological ecosystem, it orchestrates everything from reservations and check-ins to billing and guest services, therefore, getting the setup right is vital...
Greg Schulze on Global Growth and the Future of Travel Tech: 'The Work is Never Done'
After 19 years with Expedia Group, Greg Schulze is still as starry-eyed as he was when he first joined the travel industry as a data analyst in American Airlines, Strong Q3 results bolsters his optimism for the opportunity ahead
Ensuring Your Deal Closes: Three Areas to Focus On
Both buyers and sellers want a seamless hotel transaction closing, but a variety of potential pitfalls can slow a deal’s closing
Hotel Owner Strategy 2025
Some analysts argue that the cycle is 'getting long in the tooth' this year since we have been expanding for over 45 months since 2021 and since the tourism industry is resilient and growing, success will be possible for several years
FTC’s New Click-to-Cancel Rule Means Your Business Needs to Simplify the Cancellation Process
The federal government just fundamentally changed how businesses need to handle recurring subscriptions by unveiling its new 'Click-to-Cancel' rule and making it mandatory to simplify cancellation processes: 5 Steps to Stay Compliant
Navigating the Future: How Generative Artificial Intelligence is transforming the travel industry
While Artificial Intelligence (AI) has been a mainstay of travel technology for a decade or more, there has been an explosion of interest in Generative Artificial Intelligence (Generative AI) since ChatGPT brought the topic to wider public ...
Beyond the Numbers: AI Insights Can Personalize Business Travel
Data is a goldmine to the business travel industry, but only if managed effectively, and without the right tools, the huge piles of data can be overwhelming
How Technology Helps Destination Marketing Organizations Adopt More Sustainable Practices
As awareness of the environmental and socio-economic impacts of mass tourism grows, the travel and tourism industry are under pressure to adopt more sustainable practices
Research: The Decision-Making Mystery of AI Chatbots
Have you ever wondered how AI chatbots make decisions? This question arose in a classroom at the Cornell Tech campus and prompted a new study from Cornell SC Johnson College of Business that delves into the differences between decision-maki...
Discover How Hotels Can Leverage Technology to Drive Guest Profitability
The hospitality industry is rapidly evolving, and one of the key drivers of growth today is the smart use of technology
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