Technology and Finance Library  (Click title to read article)

Find articles covering Technology and Finance including such topics as the wireless world in hotels, the Internet, financial issues affecting Hotel management and new administration methods. Reviews, analysis and more.

Areas of Technology Focus to Support a Customer-Centric Travel Industry
Our industry has to keep the perspective of travelers in focus if we want to be successful and this means being absolutely committed to traveler centricity and driven by their experiences
Attrition and Cancellation Revenue
Per the Uniform System of Accounts for the Lodging Industry (USALI), the income received from transient and group guests that fail to occupy a room, or cancel a reservation in the prescribed timeframe, and for which payment was guaranteed o...
How to Add Value to Your Hotel Asset
At the most basic level, the value of a hotel is based on the property’s net income divided by a capitalization rate, as such, one has two possible levers to adjust as a means of increasing a property’s value: either increase th...
How Far Will Automated Housekeeping Really Go?
Many people are familiar with the name Marie Kondo, whose best-selling books help people to organise their homes and in regards to cleaning, Kondo has said: 'The objective of cleaning is not just to clean, but to feel happiness living withi...
How to Prepare for the Future of Compliance
Many online businesses are feeling as though they’re caught up in a compliance whirlwind and companies invested time, thought and effort into ensuring compliance with the European GDPR legislation, however, rather than being able to t...
5 Technologies that Could Transform Hotels
From smart mirrors to holodecks, premium hotels are poised to take guests boldly where no guests have gone before: From air conditioning to cable TV, premiums hotels have a history of using new technology to offer guests new experiences and...
The Emerging Tech Trends Driving Change in Hospitality
How will technology influence and change the way that hospitality brands interact with guests in the future? How can hospitality providers better understand their guests’ motivations for each trip and cater to them accordingly? How wi...
Revenue Is Rising, But Collecting Is More Challenging
According to STR, US hotels achieved all-time high levels of occupancy, ADR, and RevPAR in 2018, while a record number of guests are staying at hotels, and revenues are flowing in, the ability to collect these funds is starting to become mo...
Data Optimization – A Journey That is All About Preparedness and Diligence
Capitalizing on various sources of data is imperative, and for this, an organization has to plan in a meticulous way and as it turns out, China Eastern is reaping rewards after two years of planning, and is continuously refining its initiat...
Ways To Build The Guest Experience Around Automation
Winning the heart of guests has always kept the hoteliers on their toes and now, with automation in the mix, the stakes are even higher! Struggling to keep up with the evolving industry trends? Take a look at how you can incorporate the in...
Why the Cloud is the Safest Space for your Hotel Data
As hoteliers shift more and more toward becoming data scientists, the amount of data needed – and available – is growing at exponential rates, so it’s critical that this data is stored somewhere easily accessible in real t...
Sabre: AI Will Give Everyone 'Luxury Hotel' Experience
Artificial Intelligence (AI) will allow mainline hotels to offer the luxury experience to everyone, a travel industry executive said at ITB in Berlin
Have we Gone too Far with Technology in the Hospitality Industry
The hospitality industry is changing, and is rapidly becoming super high-tech and while we can argue that this benefits guests—and it certainly benefits vendors—how much is it taking away from the guest’s personal experien...
How to Organise Your Website Content
When Marie Kondo first published 'The Life-Changing Magic of Tidying Up' in 2011, best practices for website content were almost entirely different: Eight years ago, applying Kondo’s KonMari method to organizing your website would hav...
Top Tech Trends That Will Impact Travel Consultants
As travel continues to grow, and travel expectations evolve, technology continues to impose itself in the travel booking process and also in the travel experience itself
Why the Shifting Hotel Landscape is Impacting Management Agreements
Changing expectations from consumers coupled with an increasing consolidation of the market is changing how owners and operators of hotels negotiate and implement management agreements
How Tech is Opening New Doors for Nairobi
Few would deny Silicon Savannah has a great ring to it, but behind the hype, there are some firm foundations on which Nairobi’s growing reputation as a tech city is being built
Experimenting with the Future of Business Travel: Three Hypotheses
This month I headed to Miami for the Future of Travel Tech Summit where I joined a panel to discuss the 'Business Traveler of the Future' and taking a cue from the host, The LAB Miami, the summit was full of ground-breaking ideas and passio...
How Digital Can Drive Cost and Efficiency Benefits for Airports
What is the role that digital can play to help airports reduce their total cost of operations and improve the efficiency of core processes? To address this question, the study Airport digital transformation: From operational performance to ...
A/B vs Variant: What’s Best for Testing Hotel Website Messaging?
One subject that hoteliers ask us about time and again at Triptease is how to test their website messaging and find out what performs best: For a long time A/B testing was considered the pinnacle of website testing, with countless messaging...
The Threat of Mobile Fraud
In 2019, the number of mobile phone users worldwide is forecast to reach more than 4 billion and for 90% of these individuals, online shopping is one of the top ways they use their mobile devices, but what may be lesser known to these consu...
Unit-Level Hotel Marketing: P&L Reveals Changes In Department Functions
Technology, online intermediaries, social media, revenue management software, shared-services, and the proliferation of market intelligence reports have reshaped the way hotel Sales and Marketing Departments conduct business
Big Data and the Need for a Data Strategy
Big data: We’ve all heard and talked about it, big data is a major component of every industry and hospitality is not an exception, knowing how to recognize and utilize big data to your company’s advantage unlocks great amounts ...
Why Apps Are The Next Big Thing for the Digital Age Office
With over five million apps available across the world, just about every fathomable function of daily life can be aided by a finger-tap on a smartphone and humans spend at least two hours a day in apps, but so far this U$1
2019 and Lodging Technology: Is There A One-Size-Fits-All Approach?
Turning the page on another calendar year is always fun and reflective and as we look to 2019, there are some interesting trends and new technologies that should continue to impact the lodging industry
Enter the Data Platform. But What Does That Mean and How Does it Work for Hotels?
With massive amounts of data now available to hotels, it’s safe to say that all future technologies will rely on data and integrations, therefore the need for an independent system to collect and connect all existing data for hotels h...
Possessory Interests in Hotel Real Estate
What is a Possessory Interest? A possessory interest is created when a private-sector tenant is granted exclusive use of real property (land and/or building) that is owned by a tax-exempt entity, typically a municipality or a state or feder...
Distribution Costs Tracking: a Plea to Hotel PMS Providers
Over the last few years there has been much discussion in the the world of hotel revenue management on managing GOPPAR and NREVPAR over only REVPAR
Innovative Hotel Websites That Are Fighting Back!
Today we want to share a few real-world examples of recent collaborations with our clients that have led to exciting hotel website innovations
Is Your Toilet Listening To You? 🚽 😳
Let's talk CES (that's the Consumer Electronics Show, you newb, it's where all the cool tech companies unveil their hottest new products, and it happened last week) and it felt like everything was built for Alexa and/or Google Assistant, in...
The Impact of Messaging Apps on APAC Travel
The mobile-only world is fast approaching in the travel industry and in terms of mobile booking rates for hotels, Asia is far ahead of the rest of the world, and China is leading the pack with 60% of its online bookings made on a smartphone...
Boutique Hotels: Premium Performance Impacts Flow-Through
While boutique hotels comprised just a small percent of the total US lodging supply, boutique projects represented close to 18 percent of the rooms in the development pipeline as of June 2018
The Importance of Hotel Profit and Loss Statements
As CEO of a hotel management company that has generated over €190 million in the last year, I can tell you how important it is to control every detail of your business’s finances, both on the revenue and cost side
How to Consolidate Hotel Technology After an Acquisition
The hospitality industry is no stranger to mergers & acquisitions: In fact, it seems that every few months we hear about a new big purchase; most recently Hyatt purchased Two Roads Hospitality, and earlier this year, Wyndham bought LaQu...
Hotel Technology Trends – The Face of Hospitality Tech In 2019
It’s almost the end of another year and it’s been a thrilling one in hospitality: Travel is more popular than ever, technology innovations are on the rise, and as a result, the guest experience is constantly taking turns for the...
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