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 Finance, Tech & Asset Management Library  (Click title to read article)

Find articles covering Technology and Finance including such topics as the wireless world in hotels, the Internet, financial issues affecting Hotel management and new administration methods. Reviews, analysis and more.

Research: The Decision-Making Mystery of AI Chatbots
Have you ever wondered how AI chatbots make decisions? This question arose in a classroom at the Cornell Tech campus and prompted a new study from Cornell SC Johnson College of Business that delves into the differences between decision-maki...
Discover How Hotels Can Leverage Technology to Drive Guest Profitability
The hospitality industry is rapidly evolving, and one of the key drivers of growth today is the smart use of technology
Technology is the Key to Unlocking the Passenger Experience of the Future
Amid skyrocketing traffic, passengers look to digitalization to upgrade the travel experience
Hotel Management Agreements (HMAs) in Asia Pacific Now Average 17 Years
Comprehensive industry study by JLL and Baker McKenzie draw conclusions from approximately 400 management contracts over 20 years
Parking and EV Stations Charge Hotel Performance
Parking revenues have increased by 23+% from 2019 to 2023, based on a sample of US properties in CBRE’s Trends® in the Hotel Industry database, which is more than four times greater than the growth rate for total hotel revenues du...
Corporate Travel Industry Must Embrace Emerging Technology to Remain Competitive and Accelerate Growth
Report outlines the importance of technology in the business travel industry as a disruptor and enabler with artificial intelligence and blockchain at the top of the emerging technology list
Why More Investors Are Checking-In to Nordic Hotels
Favourable currency rates and a surge in visitors are putting the Nordics on the map
Overhyped or Underrated? CWT Tech Leaders on Gen-AI in Business Travel
The future impact of AI is a leading topic of conversation on tech panels and at dinner tables the world over
Navigating the Complex World of Conversational AI – Part 3
Recently, we explored how conversational AI, particularly Annette the Virtual Agent™, enhances guest experiences by understanding complex requests, personalizing interactions, and providing multilingual support
Is Dot-AI the New Dot-com?
Navigating the intersection of innovation, regulation and valuation
The Road to Hotel Profitability: Adopting Flow Through + Flex Metrics
When measuring hotel profitability, two key metrics stand out: flow through and flex: Flow through measures the percentage of additional profit from each extra dollar of revenue, while flex gauges the ability to save profit during revenue s...
AI's Impact on Hotels
Artificial Intelligence (AI) and technology enhancements for hotels promise enhanced customer service, higher margins and expanded research and booking, with improved experiences for guests
Navigating the Complex World of Conversational AI – Part 2
AI's Role in Hospitality: Enhancing Guest Experience with Conversational AI: As the hospitality industry continues to evolve, Artificial Intelligence has emerged as a powerful tool that allows hoteliers to unlock new levels of efficiency
Assessing The Digital Infrastructure Of Your Hotels
In 2023, US hotels saw their operating efficiency decline as operating expenses increased at a pace greater than revenue growth, resulting in a decline in profit margins
APAC: Economic Boom or Financial Gloom?
2024 has been very intense; throughout my career as a hotelier, I've gone through 9/11, a few wars, a world financial crisis, pandemics, and a tsunami to name but a few significant milestones and yet, 2024 has been the most intense year for...
Navigating the Complex World of Conversational AI – Part 1 
Questions Every Hotelier Should Ask When Considering: In the rapidly evolving hospitality industry, integrating Artificial Intelligence (AI) has become crucial for hoteliers looking to enhance guest experiences and stay ahead of the competi...
Dollar Dominance in the International Reserve System: An Update
Dollar dominance - the outsized role of the US dollar in the world economy - has been brought into focus recently as the robustness of the US economy, tighter monetary policy and heightened geopolitical risk have contributed to a higher gre...
A Closer Look at Hotel Interest Rates: Past and Future
Over the past couple of months, it has become increasingly clear that interest rates for hotel financing, and just about everything else, may stay higher for longer
Hotel Financials: Key Changes in USALI 12th Edition
The 12th revised edition of the Uniform System of Accounts for the Lodging Industry (USALI) fundamentally enhances the transparency of financial and operational aspects in the hospitality industry
Google’s Second-Mover Advantage
Google has never had a first-mover advantage, but Google has always been able to come on top and smash all of its competitors who had enjoyed first-mover advantage
Management Company Compensation Slows in 2023
Prior research conducted by CBRE Hotels Research revealed that hotel management companies were rewarded handsomely as the US lodging industry recovered from the COVID-19 pandemic
A New Approach to Hotel Management Fees
In the ever-evolving hospitality industry, the question of how to effectively compensate hotel operators remains crucial
Have You Considered Using a Third Party Hotel Management or White Label Operator (WLO) for Your Hotel?
Independent third-party white label operators are gaining prominence as they provide a unique approach to managing hotels on behalf of owners
Gaining Control of Utility Costs
Over the past four years, utility costs at US hotels have increased at a pace greater than total operating revenue
​​Event Technology Innovations: Drive Success in 2024 and Beyond
Step into the­ future of event planning, whe­re technology developments in the hospitality industry play a crucial role in cre­ating extraordinary experie­nces and event technology have a profound impact on confe­rences ...
AI and What It Means for Business Travel Management
In recent years, the integration of artificial intelligence (AI) into various industries has spurred transformations in operational efficiency and user experiences
Looking Ahead: How the Big Backlog Will Shape the 2024 M&A Agenda
The processes, skills, and tools used in the past will be insufficient to stay ahead of the new game
Exploring How In-Room Tablets Are Integral to Modern Luxury
Hotel luxury is a moving target and of course, the visibility of design trends makes decade-over-decade changes in décor and furnishing relatively easy to call attention to as the engine of this continuous evolution
The Future is Already Here: GenAI is Now An Integral Part of Tourism
Speaking at ITB Berlin 2024 Glenn Fogel, CEO of Booking Holdings, revealed himself to be a major supporter of the use of artificial intelligence
Digitization is Reshaping Hospitality.
But it's not a one-size-fits-all solution, how to tailor digitization effectively?
Reasons Why You Should Hire a Chief AI Officer – and 5 Reasons Why You Shouldn’t
Is it the hottest job in corporate America – or is it a passing fad that will fade away in a matter of months? Either way, 2024 will be the year of the Chief Artificial Intelligence Officer (CAIO)
AI Set to Revolutionise Travel & Tourism
Major new reports from the WTTC and Microsoft highlight the transformative power of AI (Artificial Intelligence) for Travel & Tourism, marking a commitment to a digital future with unparalleled customer experiences
Food for Thought: How Soon Will Hospitality Embrace AI and Robotics?
By 2025, over 85 million existing jobs will be lost due to the seismic shift toward AI, robotization and automation, according to estimates in the 'Future of Jobs Report' published by the World Economic Forum
MythBusters: Tech Stack Edition
It’s that time again, time for another set of hospitality industry myths to be BUSTED!
Prime Time for Service Robots
The COVID-19 pandemic catapulted the hospitality industry into a more digitised future and coupled with the vast social changes and prominent safety concerns, this wave of technological innovation could transform the hospitality workforce
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