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 Globally Informative Library  (Click title to read article)

Read here articles related to global trends, management issues, business and development, industry related issues, world's events, reviews and more.

Why the Big Brands Are Terrified of Your 50-Key Hotel
Your property may have well under 100 rooms, but right now you hold the ammunition the big brands fear most
Customers Don’t Care About Your Profit – They Care About Your Service   
Recently, I heard from one of our subscribers, a sales and finance consultant at a luxury automobile dealership
Are Hotels Making Themselves Irrelevant?
Most hotels aren’t losing because they’re bad at hospitality, they’re losing because they’re irrelevant
Holiday Spending In Jeopardy Under Trump’s New 100% China Tariff
Just as retailers are beginning to adapt to Trump’s 30% tariffs on imported goods from China, the President threw another wrench into the works by announcing a 100% across-the-board tariff to take effect on November 1
The Five New Status Symbols of Ultra-Luxury Travel in 2026
The richer we get, the quieter we want to become and in 2026, the world’s elite aren’t buying privacy, they’re buying invisibility, because when everything is accessible, the only true luxury left is absence
The Great Luxury Reset: Back to Meaning.
Luxury is having a reckoning, after a decade of hyper-growth, logo inflation, and growth-at-any-expense, fuelled by insane CACs, digital conversion wars, and relentless price hikes, the industry is finally exhaling
How Experimentation Across Emerging Commerce Trends is Strengthening Customer Relationships
From optimizing store networks to piloting new advertising formats, brands are testing strategies and scaling what works
Hospitality is More Than Hotels — It’s a Real-Estate Engine for Vision 2030
When most people hear hospitality, they think of hotels and resorts, but under Saudi Arabia’s Vision 2030, hospitality has evolved far beyond accommodation — it has become the operating system for entire places: from branded res...
Don’t Leave the Golden Window Open Too Long
Exclusive Feature: Imagine walking into a shop to ask about a product that has caught your attention, and you are most likely to buy it
Tourism Policy as a Compass for Consulting in Tourism
Tourism policy issues rarely dominate the headlines—at least at first glance and although tourism is generally associated with summer, sun, and sea, it is much more than that
Independent & Boutique Hotel and Real Estate Development: Distinctive, Desirable, and Designed for Investor Success
The hotel chains are realizing it, with the continuous launching of ‘unique’ brands by hotel chains, they are working hard to keep up with the success of independent hotels
Realigning Hotel Markets: The Untapped Fiscal Opportunity for US Cities
The hidden tax engine in plain sight: Cities across America are searching for ways to expand their tax base without overburdening residents
The Quiet But Powerful Force Behind Luxury Hotels
How system integration transforms four key guest touchpoints into revenue opportunities
Global eNewsletter of October 06, 2025
Thailand Loyalty Programs intelligence report 2025, Hyatt announces India’s second JdV by Hyatt Hotel and more
Hotel Discovery in the Age of AI, Part 2: How Hotels Can Prepare for AI Travel Agents
Exclusive Feature: AI Travel Agents are reshaping how travelers discover hotels: In this second installment, we explore how hotels can adapt to remain visible, trusted, and competitive in the AI-driven discovery landscape
The Science of Sound
How aural pleasure can drive incremental revenue; Yes, you read it here first, aural pleasure can play a major role in driving incremental revenue in your F&B and public spaces
'Expensive' is Relative.
Hiring the cheapest agency that hands you pretty photos with no strategy? Expensive, thinking social media is optional because you believe guests will just find you? Very expensive
Psychological Insights into AI in Hospitality
AI in hospitality is reshaping the industry, but the real challenge isn’t just technical, it’s human
Impulse and Indulgence: The Psychology of Unplanned Luxury Consumption
As novelty and exoticism become increasingly appealing to consumers, luxury purchases are taking on new psychological significance
Beyond Bunk Beds: Unlocking the Investment Potential of Modern Hostels
Europe's hostel sector has transformed from budget accommodation into a robust investment opportunity, projected to reach €8+ billion by 2029
Hotel Brand Performance 2025
Strategic hotel affiliation in a low-RevPAR, high-brand-proliferation environment
Exclusive Interview with the CEO of the Europa Tourist Group
Exclusive Feature: Giuliana Basso is the CEO of Europa Tourist Group, a company with over 50 years of experience in the hospitality and tourism sector in northeastern Italy
Hotel Discovery in the Age of AI, Part 1: Understanding AI Travel Agents
Exclusive Feature: For decades, hotel discovery has been reshaped by technology: First came traditional travel agents, followed by the rise of online travel agencies (OTAs), and then the dominance of Google search and review platforms and e...
The Devil Is in the Details: How GMs Create Unforgettable Experiences
With over thirty years in the hospitality industry and stays at more than 500 hotels, I've learned to quickly assess a hotel's quality
How to prepare Your Hotel For The Agentic AI Upheaval?
I believe priority #1 for independent hoteliers, midsize and smaller hotel brands is to create true two-way APIs among three crucial technology pieces: PMS-CRS-CRM
The Guest Has Changed; Has Hospitality?
2025: On paper, the hotel industry looks alive, RevPAR is creeping up, reports show growth but walk a lobby or talk to a GM, and the truth hits: this is not a rebound, it is a reset
The Two Silent Killers of Luxury
Luxury is facing its reckoning — and it’s not just about the economy, there are two forces that are quietly killing some of the world’s most iconic houses: Arrogance and a Meaning Deficit
How to Prepare Your Hotel for the Agentic AI Upheaval?
I believe priority #1 for independent hoteliers, midsize and smaller hotel brands is to create true two-way APIs among three crucial technology pieces: PMS-CRS-CRM
The Cost of Franchising – Core and Soft
US lodging demand increased at an average annual rate of just 0,7% in 2023 and 2024, after two years of double-digit growth coming out of the pandemic in 2020
How Are Small and Medium-Sized Businesses Building Strategies for Success?
New research explores the key strategies of high-performing small and medium-sized enterprises (SMEs), offering insights into the characteristics that differentiate the strongest-growing companies
Hospitality Meets High-Tech: How to Hire the Perfect Hotel Robot
Hotels are buzzing with a new kind of employee—one that doesn’t need breaks, never calls in sick, and is redefining guest services: robots
From Antelope to Evolutionary Explorer: Ho Kwon Ping on 30 Years of Banyan
When you get to the ripe young age of 20, you’re bound to collect lots of stories – not only about the past but lessons for the future
Overtourism: Let's Be Honest
First, I want to thank everyone actively commenting on this hot topic here, only through open discussion can we understand the problem and find real solutions, rather than speculate on trendy terms
AI Can’t Know You Until You Know Yourself
Why clearly defined standards are the foundation for the ethical, effective implementation of AI-powered operational solutions
A Hotel Opening from a Local Travel Agent's POV - Rosewood Amsterdam
When a new hotel opens, it’s rarely just about adding more rooms to a city’s existing inventory, more often, it initiates a shift – a new standard, a new energy, a new chapter for the local hospitality scene
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