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 Globally Informative Library  (Click title to read article)

Read here articles related to global trends, management issues, business and development, industry related issues, world's events, reviews and more.

Rise of Boutique Hotels Reshapes Singapore’s Hospitality Investment Landscape
Singapore's real estate investment landscape has seen good progress despite economic uncertainties, particularly in the hospitality sector
The Debut of Appellation as an Immersive Culinary Hotel Brand
For hotel brands near the top of the chain-scale, the requirement for creating meaningful experiences that embrace ‘sense of place’ becomes essential
The Generational Shift in Travel: What Hoteliers Need to Know about Gen Z
Exclusive Feature: Generation Z travellers have arrived and they are already reshaping traditional hospitality models, this is the group who have grown up with a smartphone in hand and the world (seemingly) at their fingertips
Retail Supply Chains To Be Tested By Tariffs
Retail analysts expect inbound cargo levels will drop sharply in May and the months following, despite retailers picking up imports in advance of Trump’s reciprocal tariffs
Is AI Blocking Our Creative and Design Thinking?  
The world is experiencing an unprecedented surge in artificial intelligence, but as we embrace this technological revolution, an essential question emerges: Is Artificial Intelligence (AI) quietly diminishing our creative thinking?
Preserving the Essence of CitizenM: What Marriott Must Get Right
Marriott Hotels' acquisition of citizenM hotels may mark a pivotal moment in the evolution of lifestyle hospitality, however, as industry voices have rightly pointed out, the integration of such a culturally distinct and tech-savvy brand in...
Dialogue of the Deaf: Disparity of Perception Between Developers and Designers
I first noticed the disparity of perception between developers and designers back in the 80s when we were developing nightclubs for Four Seasons and other major hotel chains
Tourism Key Themes 2025: Growth Continues Amid Greater Uncertainty
Global international travel demand will continue to grow in 2025, however, there is also greater uncertainty
The Past, Present, and Future of GDS Data (eBook)
The demise of GDS (Global Distribution System) platforms is greatly exaggerated, GDS is a legacy system that’s been around for decades, but only thinking of GDS in terms of inventory is not giving it full credit for its other benefits
The Hidden Sausage: Why Pre-Opening Strategy Defines a Club’s Long-Term Success
There’s a reason people say you don’t want to see how the sausage gets made and the reality of launching a members’ club is not the glamorous cocktail parties and exclusive events most imagine
Full Year 2024 Global Hotel Capital Flows
2024 marked a significant rebound in global hotel investment, driven by strong growth in cross-border transactions
The World is Not Short on Capital. It Is Short on Conviction
The hospitality industry, particularly in the United States, is at an inflection point; economic indicators are flashing caution, sentiment is softening, and the easy growth of the past few years is giving way to a more sobering reality
What’s Next in Luxury Travel?
Over the past decade, the luxury travel landscape has been redefined by two key ideals: immersion and authenticity
Optimising for AI Overviews: Boost Your Hotel’s Visibility in Google Search
Are you aware of Google’s new, game-changing update: AI Overviews? This exciting feature is reshaping the search landscape by providing users with quick, AI-generated summaries directly in the search results
Luxury Consumers Hit Pause as Economic Worries Mount
Luxury brands were already navigating a tough market in 2025, but the Trump administration’s move to reset global trade through new tariff policies will only deepen the challenges facing the luxury market
A Critical Juncture amid Policy Shifts
Global growth is expected to decline and downside risks to intensify as major policy shifts unfold
How a Travel Downturn Could Shape the Future of Hotel Operations
With economic uncertainty looming, hotel leaders have a unique opportunity to reimagine operations – cutting costs, boosting efficiency, and future-proofing their businesses through automation and centralization
Smart Spending in 2025 for Greater Cost Effectiveness
Pause for a moment and take in the broader landscape of the hospitality industry, you’ll see that labor challenges, from shortages to rising wages, will remain ongoing issues
How Children Respond to Tourism Ads
Advertising can make or break a destination’s reputation: A well-designed advertising campaign that captures travellers’ imagination can transform an overlooked location into a tourism hotspot
Hotel Loyalty Programs Continue to Prove Their Value: Key findings from 675 million members
Hotel loyalty programs have evolved from frequent-traveler retention tools to broad-based demand drivers
Beyond the Hype: Debunking the Myth of Data Overload in Hospitality
Scroll through any business publication today, and you'll likely see warnings that we live in an age of 'information overload,' constantly hit by digital input that causes 'data anxiety'
Is ITB Berlin the New Hub for Hospitality Tech? A look back at my visit
It had been six years since I last walked the halls of ITB Berlin — and it’s safe to say, the show has evolved
Breaking Barriers: Black and Latino Hotel Ownership
'I didn’t know you could own a hotel' is a common response to the idea of hotel ownership and for many, it seems like an unattainable goal, reserved for the lucky or well-connected
What is Hospitality’s Role in an Age of Disruption?
Around 35 years ago, I helped found an organization to promote British excellence and drive business development for the UK’s top firms and today, the group is called Walpole which includes more than 250 members representing the best ...
Trump, Tariffs and Travel: How Will The Turbulence Play Out in Asia?
Travel industry leaders around the world are bracing themselves for the fallout of the Trump tariffs, and even more so in Asia, where most countries have been lumped into the 'worst offenders' bucket and are facing what BBC described as 'tr...
A Decade Ago IHG Acquired Kimpton Hotels and Promptly Destroyed It
Kimpton could have been a fabulous acquisition but IHG never understood what to do with it, and they were the wrong chain to pull it off
Dynamics of Destination Competitiveness
With the rise of social media and online review platforms, understanding the rapidly evolving factors that influence the competitiveness of destination has become transparent for tourism authorities aiming to attract and retain visitors
Building the Infrastructure to Make AI a Reality in the Enterprise
Behind the popularity of AI, a lot goes into building the infrastructure of what many view as the most disruptive technology since the Internet
The Opportunities for Highly ADA-Compliant Hotels
The hotel industry has seen an explosion of new brands and sub-brands over the past two decades, and this trend shows no signs of abating
Types of AI as the Glue for the Hotel Wellness Guest and Staff End User Journey
It’s inevitable that modern advances in artificial intelligence (AI) and automation will impact the hotel industry
Why Capacity-Driven KPIs Are Holding Hotels Back
'I am tired of all capacity-related KPIs in hotels', it may sound dramatic, but this sentiment arises from constantly seeing hotel revenue managers fall back on the same metrics - occupancy, RevPAR, and other capacity-driven measures - over...
The Future of Hospitality: 7 Key Trends Shaping Hotels in 2025
As someone who has spent decades navigating the ever-evolving landscape of the hospitality industry, from consulting for luxury hotel properties to strategising with global restaurant operations, I’ve always prided myself on staying a...
When Ultra-Luxury Falls Flat & What All Brands Can Learn From The Experience
This article contains my commentary from a recent Ultra-Luxury mystery shop retail experience in the US
Nerding Out is the New Luxury
Luxury has always been about abundance - of whatever is rare: Before mass production, it was about flawlessness, when meat was expensive, it was steak and today, luxury is space, time, depth of understanding, and connection
The Trump Impact: How Travel Will Change
Donald Trump returned to the White House barely two months ago, and to say that it has been a whirlwind of activity would be a major understatement
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