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 Feature Articles and Research Library
Career Management
Resources, tips and information to career management. Find details on how to prepare yourself for interviews, write a powerful and sellable resume and ensure you are getting noticed by global recruiters and more.
Crisis Management
The global hospitality business is no stranger to crisis management, read articles about how to manage a crisis, response to situations, PR & Crisis Communications and more.
The SHY Report...
Regular columns on trends and issues in the hospitality industry by one of Asia's most respected travel editors and commentators, Yeoh Siew Hoon.
Food, Bar & Lifestyle Venues
Articles about the hotel's department which contributes most to it's image. Read about wine and dine, cigars, food safety and more.
Finance, Tech & Asset Management
Find articles covering Technology and Finance including such topics as the wireless world in hotels, the Internet, financial issues affecting Hotel management and new administration methods. Reviews, analysis and more.
Human Resources & Training
The hotels' "software" makes or breaks the hotel. Read here articles related to human resources, training, stress control and more.
Sales & Sales, Revenue Management, Social
Social media, the latest fashion item or a not to be under-estimated new comer who will grow more power full as the web develops. Read here articles related to social media hotel & business marketing, eCommerce, sales programs, marketing strategies, revenue management and more.
Globally Informative
Read here articles related to global trends, management issues, business and development, industry related issues, world's events, reviews and more.
More Good Materials
Read here general articles related to the industry and other interesting articles, features and more which are related or in-directly related to the hospitality business.
Wellness, Lifestyle & Travel
Views on lifestyle, wellness and travel by our travel writers whom travel frequently throughout the world on assignments for the major travel magazines. In combination with health & spas at hotels and resort which have become an important feature for a growing number of today's travellers.
Sustainability & Environmental
Being environmentally friendly & focused on green is a hot topic and requires special attention. Here you will find related materials, tips and best practices which can be used and implemented.
Newsletters by Date of Publication
Our past issues of the global enewsletters can be found here.
 Latest Articles
The Earn and Burn Challenge for Aspirational Flagged Hotels
This is a controversial issue that few in the hotel industry publicly discuss, while many others remain completely unaware

The Real ROI of Hotel Robots: Staff, Guests, and the Bottom Line
Nine years ago, I stood at a trade show watching a delivery robot navigate around a mock hotel lobby and my first thought? 'Interesting gimmick', my second? 'Will guests actually want this?'

Global eNewsletter of March 23, 2026
Indonesia’s digital landscape is moving fast, and travel is at the very heart, Hilton announces exclusive agreement with YOTEL and more

Agentic Hotel Bookings: What Are We Actually Talking About Here?
'Agentic booking' has become one of those phrases everyone uses and few define, it sounds futuristic, powerful, inevitable, but when you listen closely, people mean very different things

AI Event Planning in 2026: How to Keep Events Human
AI is no longer a future topic in the event industry and in 2026, it will become part of the operating model, shaping how teams plan, market, personalize, and measure experiences

Global eNewsletter of March 20, 2026
Japan inbound tourism — February 2026 update, Four Seasons Bali at Sayan unveils sustainability-led refresh and more
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