| Feature Articles and Research Library (Click title to access library)|
Resources, tips and information to career management. Find details on how to prepare yourself for interviews, write a powerful and sellable resume and ensure you are getting noticed by global recruiters and more.
The global hospitality business is no stranger to crisis management, read articles about how to manage a crisis, response to situations, PR & Crisis Communications and more.
|The SHY Report...|
Regular columns on trends and issues in the hospitality industry by one of Asia’s most respected travel editors and commentators, Yeoh Siew Hoon.
|Culinary, Restaurants & Bars Related|
Articles about the hotel's department which contributes most to it's image. Read about wine and dine, cigars, food safety and more.
|IT and Finance|
Find articles covering Technology and Finance including such topics as the wireless world in hotels, the Internet, financial issues affecting Hotel management and new administration methods. Reviews, analysis and more.
|Human Resources & Training|
The hotels´ "software" makes or breaks the hotel. Read here articles related to human resources, training, stress control and more.
|Social Media, Marketing, Sales & Revenue Management|
Social media, the latest fashion item or a not to be under-estimated new comer who will grow more power full as the web develops. Read here articles related to social media hotel & business marketing, eCommerce, sales programs, marketing strategies, revenue management and more.
|Global & eBizz|
Read here articles related to management issues, business and development, industry related issues, world's events, reviews and more.
|More Good Materials|
Read here general articles related to the industry and other interesting articles, features and more which are related or in-directly related to the hospitality business.
|Lifestyle, Spas & Travel|
Views on lifestyle, wellness and travel by our travel writers whom travel frequently throughout the world on assignments for the major travel magazines. In combination with health & spas at hotels and resort which have become an important feature for a growing number of today’s travellers.
|Sustainability & Environmental|
Being environmentally friendly & focused on green is a hot topic and requires special attention. Here you will find related materials, tips and best practices which can be used and implemented.
|Airbnb & Noise Data: How the Data Handshake Improves Customer Experience.|
Data’s value increases when it’s shared, and you can make money by selling it, sharing data allows marketers to better understand who their best customers are, which consumers they should market to, and with what specific offers
The History of Direct Bookings.
As we prepare for the upcoming Direct Booking Summit on September 13-14, we've taken a look at the history of direct bookings and all of the key events that helped shape this movement
A Perspective on Leadership Readiness.
Living on the Fault Line:
The pressure is mounting on HR leaders and their teams to do more with less, demonstrate ROI, and keep pace with a rapidly changing business landscape
Alexa, More A Than I Right Now But I Know She’ll Get Smarter Than Me.
I’m always intrigued by new technology and given how Amazon’s Echo Dot was all the rage at last year’s CES trade show in Las Vegas, I simply had to get my hands on one
Effective Managers Do These Three Things.
As a manager, you are in a tough spot, at times, it can feel like you’re stuck between a rock and a hard place an don one hand, you must understand, support and ensure your team’s share of the organization’s goals are achi...
Guide to Email Retargeting: Overcome Hotel Booking Abandonment!
Booking abandonment plagues hoteliers everywhere: Numbers in the range of 81% abandonment are often quoted, despite all the time and money poured into driving traffic to hotel websites and encouraging bookings, email retargeting i...