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 Feature Articles and Research Library
Career Management
Resources, tips and information to career management. Find details on how to prepare yourself for interviews, write a powerful and sellable resume and ensure you are getting noticed by global recruiters and more.
Crisis Management
The global hospitality business is no stranger to crisis management, read articles about how to manage a crisis, response to situations, PR & Crisis Communications and more.
The SHY Report...
Regular columns on trends and issues in the hospitality industry by one of Asia's most respected travel editors and commentators, Yeoh Siew Hoon.
Culinary, Restaurants & Bars Related
Articles about the hotel's department which contributes most to it's image. Read about wine and dine, cigars, food safety and more.
Finance, Tech & Asset Management
Find articles covering Technology and Finance including such topics as the wireless world in hotels, the Internet, financial issues affecting Hotel management and new administration methods. Reviews, analysis and more.
Human Resources & Training
The hotels' "software" makes or breaks the hotel. Read here articles related to human resources, training, stress control and more.
Sales & Sales, Revenue Management, Social
Social media, the latest fashion item or a not to be under-estimated new comer who will grow more power full as the web develops. Read here articles related to social media hotel & business marketing, eCommerce, sales programs, marketing strategies, revenue management and more.
Globally Informative
Read here articles related to global trends, management issues, business and development, industry related issues, world's events, reviews and more.
More Good Materials
Read here general articles related to the industry and other interesting articles, features and more which are related or in-directly related to the hospitality business.
Wellness, Lifestyle & Travel
Views on lifestyle, wellness and travel by our travel writers whom travel frequently throughout the world on assignments for the major travel magazines. In combination with health & spas at hotels and resort which have become an important feature for a growing number of today's travellers.
Sustainability & Environmental
Being environmentally friendly & focused on green is a hot topic and requires special attention. Here you will find related materials, tips and best practices which can be used and implemented.
Newsletters by Date of Publication
Our past issues of the global enewsletters can be found here.
 Latest Articles
How Experimentation Across Emerging Commerce Trends is Strengthening Customer Relationships
From optimizing store networks to piloting new advertising formats, brands are testing strategies and scaling what works

Global eNewsletter of October 20, 2024
Swire Hotels unveils Upper House, a new chapter for The House Collective, How spending reverberates around concerts in India and more

Hospitality is More Than Hotels — It’s a Real-Estate Engine for Vision 2030
When most people hear hospitality, they think of hotels and resorts, but under Saudi Arabia’s Vision 2030, hospitality has evolved far beyond accommodation — it has become the operating system for entire places: from branded res

The Politics of Brand Perception: 5 Steps for Business Leaders Managing Political Outcry
It doesn’t take much these days for a brand or organization to become the target of political outrage from employees or the general public

Global eNewsletter of October 17, 2025
The next travel influencer isn’t a person - it’s a conversation, Nobu announces Baku & Montenegro, Ascott expands European footprint and more

Don’t Leave the Golden Window Open Too Long
Exclusive Feature: Imagine walking into a shop to ask about a product that has caught your attention, and you are most likely to buy it
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