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 Feature Articles and Research Library    (Click title to access library)
Career Management

Resources, tips and information to career management. Find details on how to prepare yourself for interviews, write a powerful and sellable resume and ensure you are getting noticed by global recruiters and more.
Crisis Management

The global hospitality business is no stranger to crisis management, read articles about how to manage a crisis, response to situations, PR & Crisis Communications and more.
The SHY Report...

Regular columns on trends and issues in the hospitality industry by one of Asia’s most respected travel editors and commentators, Yeoh Siew Hoon.
Culinary, Restaurants & Bars Related

Articles about the hotel's department which contributes most to it's image. Read about wine and dine, cigars, food safety and more.
IT and Finance

Find articles covering Technology and Finance including such topics as the wireless world in hotels, the Internet, financial issues affecting Hotel management and new administration methods. Reviews, analysis and more.
Human Resources & Training

The hotels´ "software" makes or breaks the hotel. Read here articles related to human resources, training, stress control and more.
Social Media, Marketing, Sales & Revenue Management

Social media, the latest fashion item or a not to be under-estimated new comer who will grow more power full as the web develops. Read here articles related to social media hotel & business marketing, eCommerce, sales programs, marketing strategies, revenue management and more.
Global & eBizz

Read here articles related to management issues, business and development, industry related issues, world's events, reviews and more.
More Good Materials

Read here general articles related to the industry and other interesting articles, features and more which are related or in-directly related to the hospitality business.
Lifestyle, Spas & Travel

Views on lifestyle, wellness and travel by our travel writers whom travel frequently throughout the world on assignments for the major travel magazines. In combination with health & spas at hotels and resort which have become an important feature for a growing number of today’s travellers.
Sustainability & Environmental

Being environmentally friendly & focused on green is a hot topic and requires special attention. Here you will find related materials, tips and best practices which can be used and implemented.
Visit Unplugged Collection
 Latest Articles
Care and Feeding of Machine Learning in Marketing.
If you work in marketing, chances are you’re hearing a lot about machine learning these days, the big four cloud providers—Google, IBM, Amazon, and Salesforce—now offer machine learning as a service and are very actively p...

8 Objectives for Effective Networking.
Statistically, networking may account for 70% to 80% of all jobs landed, depending on strategy, whether working or looking for work, your networking efforts should never stop

As Hotel Technology Turns the Corner, Properties Should Carefully Examine Systems.
Many hotels today are like older cars, in that technology has enabled them to really push their performance, but it also becomes a limiting factor if the existing structure cannot keep bolting on new solutions to old systems

Leveraging the Franchise Lifecycle Model.
Mitigate risk and drive profits with the franchisor-franchisee relationship -  The traditional franchisor-franchisee relationship is evolving in response to a riskier legal and regulatory environment

The Millennial Traveller: Travel Must Set the Benchmark for the Future Working Economy.
Preparing talent for a new economy is a question that pervades every industry

Top 5 Reasons Live Chat is a Must for Hotel Websites.
Through Live Chat service, hotels benefit from real-time customer engagement without the headache and expense of managing Live Chat internally

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