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 Feature Articles and Research Library
Career Management
Resources, tips and information to career management. Find details on how to prepare yourself for interviews, write a powerful and sellable resume and ensure you are getting noticed by global recruiters and more.
Crisis Management
The global hospitality business is no stranger to crisis management, read articles about how to manage a crisis, response to situations, PR & Crisis Communications and more.
The SHY Report...
Regular columns on trends and issues in the hospitality industry by one of Asia's most respected travel editors and commentators, Yeoh Siew Hoon.
Culinary, Restaurants & Bars Related
Articles about the hotel's department which contributes most to it's image. Read about wine and dine, cigars, food safety and more.
Finance, Tech & Asset Management
Find articles covering Technology and Finance including such topics as the wireless world in hotels, the Internet, financial issues affecting Hotel management and new administration methods. Reviews, analysis and more.
Human Resources & Training
The hotels' "software" makes or breaks the hotel. Read here articles related to human resources, training, stress control and more.
Sales & Sales, Revenue Management, Social
Social media, the latest fashion item or a not to be under-estimated new comer who will grow more power full as the web develops. Read here articles related to social media hotel & business marketing, eCommerce, sales programs, marketing strategies, revenue management and more.
Globally Informative
Read here articles related to global trends, management issues, business and development, industry related issues, world's events, reviews and more.
More Good Materials
Read here general articles related to the industry and other interesting articles, features and more which are related or in-directly related to the hospitality business.
Wellness, Lifestyle & Travel
Views on lifestyle, wellness and travel by our travel writers whom travel frequently throughout the world on assignments for the major travel magazines. In combination with health & spas at hotels and resort which have become an important feature for a growing number of today's travellers.
Sustainability & Environmental
Being environmentally friendly & focused on green is a hot topic and requires special attention. Here you will find related materials, tips and best practices which can be used and implemented.
Newsletters by Date of Publication
Our past issues of the global enewsletters can be found here.
 Latest Articles
Global eNewsletter of September 18, 2025
Seibu Prince Hotels acquires boutique operator Ace Group, Intercontinental Singapore Bugis leaving IHG portfolio and more

Ride Platforms as a Non-Wage Incentive for Hospitality Associates
On paper, hotel management often looks at labor as a cost center, I’m not saying they shouldn’t look at this way; only that there is a bigger concern nowadays than pay scale – lack of replacement labor altogether

To Create Real Value, Think Like a Guest
Let’s talk about revenue management - Our job as hoteliers: Fill the house, defend rate, drive revenue and that's all we care about and it’s all we talk about

Global eNewsletter of September 17, 2025
Is Las Vegas suffering a tourism downturn and how are hotels responding?, Asia Pacific hospitality performance & outlook and more

Key Steps to Optimize Your Hotel Website for AI Search
AI is transforming how people research, plan and book travel and for hotels, staying on top of this trend will determine whether they are shown to travelers or disappear into the unlit corners of the internet

The Future of Hospitality: Embracing Digital Art for an Enhanced Guest Experience
In the fast-paced and ever-evolving world of hospitality, staying ahead of the curve is crucial, hence hotels, resorts, and luxury retreats continually seek innovative ways to enhance guest experiences
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