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 Feature Articles and Research Library    (Click title to access library)
Career Management

Resources, tips and information to career management. Find details on how to prepare yourself for interviews, write a powerful and sellable resume and ensure you are getting noticed by global recruiters and more.
Crisis Management

The global hospitality business is no stranger to crisis management, read articles about how to manage a crisis, response to situations, PR & Crisis Communications and more.
The SHY Report...

Regular columns on trends and issues in the hospitality industry by one of Asia’s most respected travel editors and commentators, Yeoh Siew Hoon.
Culinary, Restaurants & Bars Related

Articles about the hotel's department which contributes most to it's image. Read about wine and dine, cigars, food safety and more.
IT and Finance

Find articles covering Technology and Finance including such topics as the wireless world in hotels, the Internet, financial issues affecting Hotel management and new administration methods. Reviews, analysis and more.
Human Resources & Training

The hotels´ "software" makes or breaks the hotel. Read here articles related to human resources, training, stress control and more.
Social Media, Marketing, Sales & Revenue Management

Social media, the latest fashion item or a not to be under-estimated new comer who will grow more power full as the web develops. Read here articles related to social media hotel & business marketing, eCommerce, sales programs, marketing strategies, revenue management and more.
Global & eBizz

Read here articles related to management issues, business and development, industry related issues, world's events, reviews and more.
More Good Materials

Read here general articles related to the industry and other interesting articles, features and more which are related or in-directly related to the hospitality business.
Lifestyle, Spas & Travel

Views on lifestyle, wellness and travel by our travel writers whom travel frequently throughout the world on assignments for the major travel magazines. In combination with health & spas at hotels and resort which have become an important feature for a growing number of today’s travellers.
Sustainability & Environmental

Being environmentally friendly & focused on green is a hot topic and requires special attention. Here you will find related materials, tips and best practices which can be used and implemented.
Newsletters by Date of Publication

Our past issues of the global enewsletters can be found here.
Visit Unplugged Collection
 Latest Articles
Global Newsletter: August 23.
TODAY: Business travellers remain concerned about safety, MO and Shangri-La

How Hotels are Turning Day-Trippers Into Overnighters.
Many travelers in the US never set foot in a hotel during a business or leisure trip – even when it’s several hours away from home, it’s not just because of growing competition from home sharing platforms like Airbnb and V...

The Power of Employee Engagement.
Redefining the restaurant experience: Cultivating employee engagement can help restaurants create positive customer experiences and reduce costly turnover

Letter from Sydney: Winter’s Coming, A Battle of Amazonic Proportions is Looming.
Winter in Sydney is very different from the winter portrayed in the Game of Thrones television series but I get the feeling that the competition for online consumers is going to get as brutal and bloody in the next year or so, and travel wi...

Spain Wine Tips: How to save on Spanish wine.
Compared to most destinations around Europe, wine in Spain has an exceptional price-to-quality ratio and in Spain, there’s literally a wine for every wallet whether you’re a high roller or on a budget; This is a country where wi...

Why Affordable Luxury Hotels Brands are Heading to Asia.
Yotel and CitizenM might be better known in Europe and the United States but it won’t be long before they become familiar brands in Asia, these affordable luxury hotel brands are making headway in the region as they embark on a spate ...

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