| Feature Articles and Research Library (Click title to access library)|
Resources, tips and information to career management. Find details on how to prepare yourself for interviews, write a powerful and sellable resume and ensure you are getting noticed by global recruiters and more.
The global hospitality business is no stranger to crisis management, read articles about how to manage a crisis, response to situations, PR & Crisis Communications and more.
|The SHY Report...|
Regular columns on trends and issues in the hospitality industry by one of Asia’s most respected travel editors and commentators, Yeoh Siew Hoon.
|Culinary, Restaurants & Bars Related|
Articles about the hotel's department which contributes most to it's image. Read about wine and dine, cigars, food safety and more.
|IT and Finance|
Find articles covering Technology and Finance including such topics as the wireless world in hotels, the Internet, financial issues affecting Hotel management and new administration methods. Reviews, analysis and more.
|Human Resources & Training|
The hotels´ "software" makes or breaks the hotel. Read here articles related to human resources, training, stress control and more.
|Social Media, Marketing, Sales & Revenue Management|
Social media, the latest fashion item or a not to be under-estimated new comer who will grow more power full as the web develops. Read here articles related to social media hotel & business marketing, eCommerce, sales programs, marketing strategies, revenue management and more.
|Global & eBizz|
Read here articles related to management issues, business and development, industry related issues, world's events, reviews and more.
|More Good Materials|
Read here general articles related to the industry and other interesting articles, features and more which are related or in-directly related to the hospitality business.
|Lifestyle, Spas & Travel|
Views on lifestyle, wellness and travel by our travel writers whom travel frequently throughout the world on assignments for the major travel magazines. In combination with health & spas at hotels and resort which have become an important feature for a growing number of today’s travellers.
|Environmental & Green|
Being environmentally friendly & focused on green is a hot topic and requires special attention. Here you will find related materials, tips and best practices which can be used and implemented.
|Managing Online Distribution.|
ITB Feature: Exclusive Interview with MappingMaster's General Director: New technologies are greatly impacting the travel and tourism industry; Every day, customers choose to go online to book their journeys, acc...
Selling Online: OTAs or Hotel Websites?
Exclusive ITB Feature: Competition is hot among hotel websites and online travel agencies and knowing how to make the most of online resources to get more bookings is becoming more of an issue as customers move increasingly...
Retention of Talents Checkmated by Hotel Owners in China.
All hotel companies large or small would naturally want to groom their own talent base and it is a major selling point both towards hotel owners, when offering the management expertise as well as to attract talents to a hotel company with t...
Letter from Berlin: Same, Same Conversations but Different.
Arrived in Berlin yesterday, my annual pilgrimage to this city to attend the world’s largest travel trade fair and thinking, it’s amazing how everything’s changed yet nothing has
The Office Romance: Pros, Cons and Cautions.
Is the girl or guy in the next cubicle beginning to look awfully attractive? Maybe you'd like to strike up more than the usual office friendship, if so, what should you do and how should you go about it? Before you make your first move, g...
Mr. Bicycle and Other Challenges.
'What do you suggest?' asked the GM of a luxury resort over lunch, recently; 'A guest is insisting we track down the guest who 'stole' his bicycle and have him apologize in person', the resort gives bicycles without charge to all guests a...