| Feature Articles and Research Library (Click title to access library)|
Resources, tips and information to career management. Find details on how to prepare yourself for interviews, write a powerful and sellable resume and ensure you are getting noticed by global recruiters and more.
The global hospitality business is no stranger to crisis management, read articles about how to manage a crisis, response to situations, PR & Crisis Communications and more.
|The SHY Report...|
Regular columns on trends and issues in the hospitality industry by one of Asia’s most respected travel editors and commentators, Yeoh Siew Hoon.
|Culinary, Restaurants & Bars Related|
Articles about the hotel's department which contributes most to it's image. Read about wine and dine, cigars, food safety and more.
|IT and Finance|
Find articles covering Technology and Finance including such topics as the wireless world in hotels, the Internet, financial issues affecting Hotel management and new administration methods. Reviews, analysis and more.
|Human Resources & Training|
The hotels´ "software" makes or breaks the hotel. Read here articles related to human resources, training, stress control and more.
|Social Media, Marketing, Sales & Revenue Management|
Social media, the latest fashion item or a not to be under-estimated new comer who will grow more power full as the web develops. Read here articles related to social media hotel & business marketing, eCommerce, sales programs, marketing strategies, revenue management and more.
|Global & eBizz|
Read here articles related to management issues, business and development, industry related issues, world's events, reviews and more.
|More Good Materials|
Read here general articles related to the industry and other interesting articles, features and more which are related or in-directly related to the hospitality business.
|Lifestyle, Spas & Travel|
Views on lifestyle, wellness and travel by our travel writers whom travel frequently throughout the world on assignments for the major travel magazines. In combination with health & spas at hotels and resort which have become an important feature for a growing number of today’s travellers.
|Environmental & Green|
Being environmentally friendly & focused on green is a hot topic and requires special attention. Here you will find related materials, tips and best practices which can be used and implemented.
|Who Are Next Generation of Luxury Travelers?|
Exclusive Feature: The luxury traveler seems to be getting younger and younger; at least, that's the latest hypothesis coming from Starwood's head office
Faced With Overload, a Need to Find Focus.
What’s the first thing you do when you wake up in the morning, before you even brush your teeth? Is it checking the e-mail that’s flooded into your inbox overnight
When Strategic Focus Goes Wrong.
Ask any teenager today who Eastman Kodak is and it is likely that they will not know and yet, little over ten years ago Eastman Kodak was riding high with over $10B in sales and with a famed research and development department that invented...
Hidden Fees: Theft in Plain Sight?
With the summer travel season a couple of weeks away the menace of hidden fees gets more attention in the press leading to the somewhat misleading notion that the add-ons are merely a summer practice
A Day in the Life of a Hotel Opening.
Imagine waking up feeling fresh after a great night’s sleep without the pressure of having to report for an early morning shift; imagine getting ready for work, without a blackberry in hand and putting on your comfortable pre-opening T-shir...
Bridging Marketing and Finance Using Metrics.
Finance departments often criticize marketing’s inability to present a tangible ROI and use financial measures