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 Feature Articles and Research Library    (Click title to access library)
Career Management
Resources, tips and information to career management. Find details on how to prepare yourself for interviews, write a powerful and sellable resume and ensure you are getting noticed by global recruiters and more.
Crisis Management
The global hospitality business is no stranger to crisis management, read articles about how to manage a crisis, response to situations, PR & Crisis Communications and more.
The SHY Report...
Regular columns on trends and issues in the hospitality industry by one of Asia’s most respected travel editors and commentators, Yeoh Siew Hoon.
Culinary, Restaurants & Bars Related
Articles about the hotel's department which contributes most to it's image. Read about wine and dine, cigars, food safety and more.
IT and Finance
Find articles covering Technology and Finance including such topics as the wireless world in hotels, the Internet, financial issues affecting Hotel management and new administration methods. Reviews, analysis and more.
Human Resources & Training
The hotels´ "software" makes or breaks the hotel. Read here articles related to human resources, training, stress control and more.
Social Media, Marketing, Sales & Revenue Management
Social media, the latest fashion item or a not to be under-estimated new comer who will grow more power full as the web develops. Read here articles related to social media hotel & business marketing, eCommerce, sales programs, marketing strategies, revenue management and more.
Global & eBizz
Read here articles related to management issues, business and development, industry related issues, world's events, reviews and more.
More Good Materials
Read here general articles related to the industry and other interesting articles, features and more which are related or in-directly related to the hospitality business.
Lifestyle, Spas & Travel
Views on lifestyle, wellness and travel by our travel writers whom travel frequently throughout the world on assignments for the major travel magazines. In combination with health & spas at hotels and resort which have become an important feature for a growing number of today’s travellers.
Environmental & Green
Being environmentally friendly & focused on green is a hot topic and requires special attention. Here you will find related materials, tips and best practices which can be used and implemented.
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 Latest Articles
Dubai: Dies The Mirage Have Legs or Feet or Clay?
It seems not a single person who has visited Dubai has returned without a litany of superlatives singing its praise; Apparently, it is the Paris of Les Années Folles, the Manhattan of 1935, the California of the sixties

Sitting Is the New Smoking – Get Your Team Moving.
A healthy staff means a healthy business, the numbers show that healthy, more active employees have lower health claims, are more productive, take less sick days per year and are less likely to quit

What Exactly is that Experience Everyone Seeks?
That is the challenge we in Hospitality face: what exactly is that experience that our guests and customers seek? We understand that our patrons are now looking for adventure, authenticity, excitement, something different

Top Employee Perks and What's Coming (Part 1)
Some years ago, my late partner Roger Herman and I wrote a book called 'Lean & Meaningful: A New Culture for Corporate America' (L&M); In it we outlined what over 200 organizations were doing to 'get lean', yet provide 'meaningfuln...

What's The Mood Out There? The Role for Hospitality.
There is a sense of unease out there and in the marketplace, not quite panic, but our fellow citizens are on guard in an aura of disquiet;  For a connected world, we are bombarded all the time with news and opinion, most of it disturb...

We're the Last of the Mohicans, says MISA’s New Chief.
After a two-and-a-half year hiatus away from the industry, Wee Hee Ling, the new CEO of MISA Travel, Singapore, knows she has her work cut out for her but as always, the petite, soft-spoken executive is up for the challenge

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