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 Feature Articles and Research Library    (Click title to access library)
Career Management

Resources, tips and information to career management. Find details on how to prepare yourself for interviews, write a powerful and sellable resume and ensure you are getting noticed by global recruiters and more.
Crisis Management

The global hospitality business is no stranger to crisis management, read articles about how to manage a crisis, response to situations, PR & Crisis Communications and more.
The SHY Report...

Regular columns on trends and issues in the hospitality industry by one of Asia’s most respected travel editors and commentators, Yeoh Siew Hoon.
Culinary, Restaurants & Bars Related

Articles about the hotel's department which contributes most to it's image. Read about wine and dine, cigars, food safety and more.
IT and Finance

Find articles covering Technology and Finance including such topics as the wireless world in hotels, the Internet, financial issues affecting Hotel management and new administration methods. Reviews, analysis and more.
Human Resources & Training

The hotels´ "software" makes or breaks the hotel. Read here articles related to human resources, training, stress control and more.
Social Media, Marketing, Sales & Revenue Management

Social media, the latest fashion item or a not to be under-estimated new comer who will grow more power full as the web develops. Read here articles related to social media hotel & business marketing, eCommerce, sales programs, marketing strategies, revenue management and more.
Global & eBizz

Read here articles related to management issues, business and development, industry related issues, world's events, reviews and more.
More Good Materials

Read here general articles related to the industry and other interesting articles, features and more which are related or in-directly related to the hospitality business.
Lifestyle, Spas & Travel

Views on lifestyle, wellness and travel by our travel writers whom travel frequently throughout the world on assignments for the major travel magazines. In combination with health & spas at hotels and resort which have become an important feature for a growing number of today’s travellers.
Environmental & Green

Being environmentally friendly & focused on green is a hot topic and requires special attention. Here you will find related materials, tips and best practices which can be used and implemented.
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 Latest Articles
Drive Growth with Analysts and Marketing Operations.
Today’s value-oriented, less loyal customers create even greater challenges in an already challenging business environment, with increased customer expectations and competition, and the proliferation of new technologies and channels, ...

The Digital Age has become the Age of Karma.
The Internet has given virtually everyone the power to expose information that, in the past, would have remained hidden

Google's Move into Booking: Good or Bad for Hotels?
When Google attempts to break into a new commercial marketplace, it rarely dips its toe in the water, so, as you might expect, their growing expansion into hotel booking has caused quite a stir within the industry

Embracing Startup Culture Values To Succeed in Hospitality
Working at a tech startup with many hotel clients, I've noticed first hand that while the startup environment is fundamentally very different than working in hospitality, what it takes to succeed in these industries is curiously similar

I Hate to Say I told You So (Or Why Do You Think U Didn't Call You About The Gig?)
Dear Candidates:  It may not have occurred to you that now that my hair has gone gray, I may have become a source of good advice

How Travel Technology Impacts Your Brand.
Technology is revolutionizing travel---from booking to getting there to being there, wise hospitality and travel providers are incorporating leading-edge technologies into every aspect of the passenger/guest/customer process to enhance the ...

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