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 Feature Articles and Research Library    (Click title to access library)
Career Management

Resources, tips and information to career management. Find details on how to prepare yourself for interviews, write a powerful and sellable resume and ensure you are getting noticed by global recruiters and more.
Crisis Management

The global hospitality business is no stranger to crisis management, read articles about how to manage a crisis, response to situations, PR & Crisis Communications and more.
The SHY Report...

Regular columns on trends and issues in the hospitality industry by one of Asia’s most respected travel editors and commentators, Yeoh Siew Hoon.
Culinary, Restaurants & Bars Related

Articles about the hotel's department which contributes most to it's image. Read about wine and dine, cigars, food safety and more.
IT and Finance

Find articles covering Technology and Finance including such topics as the wireless world in hotels, the Internet, financial issues affecting Hotel management and new administration methods. Reviews, analysis and more.
Human Resources & Training

The hotels´ "software" makes or breaks the hotel. Read here articles related to human resources, training, stress control and more.
Social Media, Marketing, Sales & Revenue Management

Social media, the latest fashion item or a not to be under-estimated new comer who will grow more power full as the web develops. Read here articles related to social media hotel & business marketing, eCommerce, sales programs, marketing strategies, revenue management and more.
Global & eBizz

Read here articles related to management issues, business and development, industry related issues, world's events, reviews and more.
More Good Materials

Read here general articles related to the industry and other interesting articles, features and more which are related or in-directly related to the hospitality business.
Lifestyle, Spas & Travel

Views on lifestyle, wellness and travel by our travel writers whom travel frequently throughout the world on assignments for the major travel magazines. In combination with health & spas at hotels and resort which have become an important feature for a growing number of today’s travellers.
Environmental & Green

Being environmentally friendly & focused on green is a hot topic and requires special attention. Here you will find related materials, tips and best practices which can be used and implemented.
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 Latest Articles
Psychology and Hotel Marketing.
Great marketing is all about being able to tap into the mind of your target audience and as a hotelier, you must figure out ways to entice travelers to book a room in your hotel;  There are numerous psychological tactics that mar...

GoWonder – A Safe Route for Women Travellers.
Isadora Sun is a millennial with a dream, she believes in a world where woman can travel the world freely, and has always believed in following her wanderlust;  After graduating from Edinburgh university, she spent 14 months backpacki...

What’s in a Boarding Pass Barcode? A Lot.
The next time you’re thinking of throwing away a used boarding pass with a barcode on it, consider tossing the boarding pass into a document shredder instead, the two-dimensional barcodes and QR codes can hold a great deal of informat...

Recent studies: Higher TripAdvisor Scores Overcome Rate Resistance.
There have been a number of recent studies that focus on the relationship between Tripadvisor scores and hotel rates, while this might seem like an obvious correlation, some of the findings are quite startling

Strategy: How to Not Get Stuck with the Worst Room in the Hotel.
Whenever you are on the road in Europe, you are bound to have a few frustrating experiences

Analytics and Marketing Ops: A Match Made in Heaven.
Today’s consumer is more value-oriented and less loyal than ever before, the rapid increase in startup culture has everyone looking for the next big thing and because of this, the business environment is more disruptive than ever, wit...

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