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 Feature Articles and Research Library
Career Management
Resources, tips and information to career management. Find details on how to prepare yourself for interviews, write a powerful and sellable resume and ensure you are getting noticed by global recruiters and more.
Crisis Management
The global hospitality business is no stranger to crisis management, read articles about how to manage a crisis, response to situations, PR & Crisis Communications and more.
The SHY Report...
Regular columns on trends and issues in the hospitality industry by one of Asia's most respected travel editors and commentators, Yeoh Siew Hoon.
Food, Bar & Lifestyle Venues
Articles about the hotel's department which contributes most to it's image. Read about wine and dine, cigars, food safety and more.
Finance, Tech & Asset Management
Find articles covering Technology and Finance including such topics as the wireless world in hotels, the Internet, financial issues affecting Hotel management and new administration methods. Reviews, analysis and more.
Human Resources & Training
The hotels' "software" makes or breaks the hotel. Read here articles related to human resources, training, stress control and more.
Sales & Sales, Revenue Management, Social
Social media, the latest fashion item or a not to be under-estimated new comer who will grow more power full as the web develops. Read here articles related to social media hotel & business marketing, eCommerce, sales programs, marketing strategies, revenue management and more.
Globally Informative
Read here articles related to global trends, management issues, business and development, industry related issues, world's events, reviews and more.
More Good Materials
Read here general articles related to the industry and other interesting articles, features and more which are related or in-directly related to the hospitality business.
Wellness, Lifestyle & Travel
Views on lifestyle, wellness and travel by our travel writers whom travel frequently throughout the world on assignments for the major travel magazines. In combination with health & spas at hotels and resort which have become an important feature for a growing number of today's travellers.
Sustainability & Environmental
Being environmentally friendly & focused on green is a hot topic and requires special attention. Here you will find related materials, tips and best practices which can be used and implemented.
Newsletters by Date of Publication
Our past issues of the global enewsletters can be found here.
 Latest Articles
Four Key Perspectives Informing the Design of Places and Spaces
Rapid technological advancement, evolving work models and a heightened focus on experience are reshaping workplace design

Global eNewsletter of March 16, 2026
European Hotel Transactions Report 2025, Recovery of the Southeast Asian tourism, Gmail’s Gemini era and more

Gmail’s Gemini Era: What it Means for Hotel eMail Marketing
Google has officially entered a new phase of inbox intelligence and with the rollout of Gmail features powered by Gemini AI, the inbox is no longer just a place where emails arrive

Choosing the Right Brand: When to Partner and When to Go Independent
Hotel branding is one of the most consequential decisions an owner or investor will make, a strong hotel branding strategy affects financing, performance, operational flexibility, and long-term value

Global eNewsletter of March 13, 2026
Businesses concerned about AI security and privacy, Africa’s hotel development pipeline hits record high and more

What is a Great Experience Worth to You? All-Inclusive Dissected (Part 1/3)
This series of articles discusses the history, supply & pipeline of all-inclusive resorts globally and specifically in APAC (Part I), deep-dive into the business model (Part II), and a comparison across traditional resorts and two all-i
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