| Feature Articles and Research Library (Click title to access library)|
Resources, tips and information to career management. Find details on how to prepare yourself for interviews, write a powerful and sellable resume and ensure you are getting noticed by global recruiters and more.
The global hospitality business is no stranger to crisis management, read articles about how to manage a crisis, response to situations, PR & Crisis Communications and more.
|The SHY Report...|
Regular columns on trends and issues in the hospitality industry by one of Asia’s most respected travel editors and commentators, Yeoh Siew Hoon.
|Culinary, Restaurants & Bars Related|
Articles about the hotel's department which contributes most to it's image. Read about wine and dine, cigars, food safety and more.
|IT and Finance|
Find articles covering Technology and Finance including such topics as the wireless world in hotels, the Internet, financial issues affecting Hotel management and new administration methods. Reviews, analysis and more.
|Human Resources & Training|
The hotels´ "software" makes or breaks the hotel. Read here articles related to human resources, training, stress control and more.
|Social Media, Marketing, Sales & Revenue Management|
Social media, the latest fashion item or a not to be under-estimated new comer who will grow more power full as the web develops. Read here articles related to social media hotel & business marketing, eCommerce, sales programs, marketing strategies, revenue management and more.
|Global & eBizz|
Read here articles related to management issues, business and development, industry related issues, world's events, reviews and more.
|More Good Materials|
Read here general articles related to the industry and other interesting articles, features and more which are related or in-directly related to the hospitality business.
|Lifestyle, Spas & Travel|
Views on lifestyle, wellness and travel by our travel writers whom travel frequently throughout the world on assignments for the major travel magazines. In combination with health & spas at hotels and resort which have become an important feature for a growing number of today’s travellers.
|Environmental & Green|
Being environmentally friendly & focused on green is a hot topic and requires special attention. Here you will find related materials, tips and best practices which can be used and implemented.
|Single-Feature vs. All-in-One: The Tide Is Changing.|
Years ago, a former boss came to me with an idea for a new company, the idea was very small in scope, and it felt more like a 'feature' of a larger system than a company unto itself; I told him that, and that I wasn't interested because t...
Carbon Tax - A Good Idea Whose Time Has Not Yet Come.
Are we ready for a carbon tax? Al Gore thinks so
360 Degree View.
When all transactions are aggregated into a 360° view of the guest, the hotel or resort can execute targeted marketing at all touch points
Key Steps for Creating a Performance-Driven Marketing Organization.
Members of the leadership team expect marketing to generate value for their organization, Why? For many organizations, over 80% of their value is derived from intangibles and these intangibles, such as marketplace position and customer re...
Off the Beaten Path: 6 Hidden London Restaurants.
As savvy Londoners become evermore clued-up on the food scene, it’s time to seek out some more unusual places to dine
Hotel Social Media Strategies in 2014: Painfully Authentic, Help Not Hype, and 24/7 Coverage.
In our most recent ReviewPro webinar, Top Social Media Strategies for 2014, we asked our expert panelists to discuss the latest trends in social media and what hotels should do about them; Here’s a recap of our discussion