TODAY: The best of hotel tech, Update on Asia Pacific hotel profitability and European Hotel Investment Survey.

The best of hotel tech
Friday, 17th November 2017

Anticipation is always high leading up to the PhocusWright Conference: What new ideas are being pitched? Which startups are getting traction? Who will be the next disruptive influence on the travel industry? This is a viewpoint from Charlie Osmond, Chief Tease at Triptease >>

Update on Asia Pacific hotel profitability
17 Nov 2017 : Departmental expenses increased at a slower pace compared with total revenue – a direct result of generally well-kept payroll costs. In 2016, nearly every one of the APAC region’s revenue streams increased, with the exception of Other Operated Departmental. >>

European Hotel Investment Survey
17 Nov 2017 : The latest European Hotel Investment Survey reveals a trend of strong investment appetite continuing into 2018, the survey, which focuses on the UK and wider European market, includes views from owners, lenders, developers and investors >>

Mövenpick to move into The Hague
17 Nov 2017 : Switzerland-based Mövenpick Hotels & Resorts has signed a lease agreement with German real estate asset manager Deka Immobilien for the Mövenpick Hotel The Hague in the Netherlands >>

Andaz makes its debut in Southeast Asia
17 Nov 2017 : Located at the heart of the cultural crossroads in Bugis, a five-minute drive from the Central Business District, Andaz Singapore draws on elements from shophouses and alleyways in the Kampong Glam neighborhood >>

HIGHLIGHT ARTICLE

Metasearch 2018: Things You Need to Know
Friday, 17th November 2017

It has been a big year for metasearch, and with so much growth in 2017, we can’t help but be excited about a new year, so to prepare for 2018 and the future of metasearch, we’ve been collecting insights from industry experts. We heard from a diverse industry and experience mix with over 45% of our respondents holding a position title of director or higher >>

The 'Trick' to Navigating the Turbulent Seas of Transition

Traditional Lodging Makes Waves on the High Seas, Part II: Approximately a month ago, following Ritz Carlton’s previous announcement about moving into the cruise line sector, I contemplated the issues that must have been discussed in the board room prior to committing to such an endeavour. It stirred my thinking about a company’s transition into a new business area that requires new skill sets and a firm’s transformation from a company culture perspective to accommodate and welcome a new talent pool into its realms. >>

Don’t Be Ridiculous

For years, the cable industry has unfortunately been one of those industries that finds itself in the bottom echelon of customer service rankings and while I believe the industry is making an effort to do better, and some companies are definitely becoming more customer-focused, it’s this kind of story that makes me wonder if they are going about it the right way >>