Global Newsletter: February 24, 2021
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Wednesday, 24th February 2021

Marriott International appoints new CEO and separate President, MO announces Vietnam expansion and divergent recoveries in Asia: history is not destiny.

Marriott International appoints new CEO and separate President
Wednesday, 24th February 2021

Marriott International’s Board of Directors announced today that Anthony 'Tony' Capuano has been appointed Chief Executive Officer and has joined the company’s Board of Directors, effective immediately.

The Board of Directors also announced that Stephanie Linnartz, previously Group President, Consumer Operations, Technology and Emerging Businesses, has been appointed President, effective immediately >>

Leela makes a debut in Rajasthan's Capital City
24 Feb 2021 : The Leela Palaces, Hotels and Resorts makes a debut in Rajasthan's Capital City with the unveiling of The Leela Palace Jaipur >>

MO announces Vietnam expansion
24 Feb 2021 : Mandarin Oriental is pleased to announce that it will manage a new luxury resort with branded residences in Da Nang, one of Vietnam’s most popular leisure destinations >>


Divergent Recoveries in Asia: History is not Destiny
Wednesday, 24th February 2021

Asian economies are performing better than expected. This is largely driven by stronger-than-expected performance among advanced economies in the region, as well as some large emerging market economies such as China, India, Malaysia, and Thailand.

The Asia-Pacific region went into this crisis first and many of its economies are emerging from it first as well. Indeed, several Asian countries are recognized as having responded highly effectively to the pandemic >>

Enliven Offerings with Social Media, Luxury Hotels Urged
The global luxury sector is growing, and in an era of information overload, platforms such as WeChat and YouTube enable hotel managers to bring luxury experiences vividly to life >>

The ER Strategy 2.0: Small Improvements Add Up
Not long ago I wrote about how small improvements can make a big difference, even just a 1% improvement can make an impact >>

Digital Marketing and the Voice Channel: A Symbiotic Symphony
In today’s world, digital marketing efficiency is not only mission-critical, it‘s a business imperative.

While hospitality marketers typically look to improve conversion rates from their digital campaigns on their websites and within the booking engine, there are many opportunities to optimize digital marketing performance within the voice channel >>

Global Newsletter: February 23, 2021
Importance of Travel & Tourism in driving global economy, Thailand's MICE virtual expo cyber incident response and introducing the era of conscientious luxury >>

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