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Global Newsletter: February 25, 2019 4Hoteliers.com ~ Click title to read the article Monday, 25th February 2019
Accor rebrands and unveils new loyalty program, boarding with facial recognition, should your hotel embrace a more informal service model? and companies should be doing more with data.
Accor rebrands and unveils new loyalty program Monday, 25th February 2019
Accor announces a disruptive and dramatic shift of its loyalty program into a fully integrated global platform integrating rewards, services, and experiences across our entire ecosystem to bring value everyday life whether you work, live or play.
Accor is not the only hotel company to rethink its loyalty strategy, with Marriott announcing its own move down the experiences route just under a year ago. More recently the company announced a rebranding of the program to Bonvoy >> Now boarding from MIA: facial recognition departures 25 Feb 2019 : Lufthansa is first airline to replace boarding passes for cameras on flights from Miami. Passengers departing from Miami to Munich can now board with the quick click of a camera instead of a boarding pass and passport, thanks to the airport’s launch of biometric exit technology >> Medical Tourism is a significant economic factor for many countries and regions 24 Feb 2019 : The world of medical tourism has long become globalised: according to the latest report by VISA and Oxford Economics, the global medical tourism industry is currently worth around 100 billion dollars >> Manhattan Lodging Overview Q4 2018 23 Feb 2019 : The New York City borough of Manhattan is among the strongest, most diverse, and most dynamic hotel markets in the world. Through year-end 2018, occupancy had remained above 85% for a consecutive 79 months, and average rates had begun trending upward >> HIGHLIGHT ARTICLE
Should Your Hotel Embrace a More Informal Service Model? Monday, 25th February 2019
Hotels these days have been having a lot of fun tearing down old ideas and putting new ones in their place and there are good reasons for this. The global travel business is surging, competition is fierce, and the rise of Airbnb and the travelling millennial has changed the way we think about delivering hotel product.
Gone are the days when aspects of the guest experience went unquestioned. No service, amenity or design is safe from the relentless drumbeat of reinvention >> Hotels are Upgrading Their Sustainability Efforts Running a more environmentally friendly hotel is becoming part of day-to-day operations for major American hospitality chains, which are exploring new ways to save on costs while giving their properties greater ethical appeal >> 5 Resume Mistakes to Avoid in Hospitality Management When a hospitality management hiring manager looks through dozens of resumes for just one position, they quickly learn to spot common mistakes, and they may even begin to think of these mistakes as pet peeves >> Small or Large, Companies Should be Doing More with Data Small companies should not be left behind in the data game, advised Luke Donkin, sales director for Adara in Australia, New Zealand and Pacific >> Minimizing Risk for Pregnant Travelers Pregnant travelers face numerous considerations that most travelers do not need to bear in mind, however, with planning and preparation, pregnant women can safely travel to most locations >>
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