Exclusive Feature: Frankly speaking hotel guests can be annoying indeed, but they also provide plenty of entertainment - even in the midst of the night; for example with strange requests to the reception.

Special requests? No problem, we will fulfill theses immediately - for impossible requests, you have to wait ten minutes! Hardly anyone has as much experience with absurd desires of customers such as hotel manager. No wonder: Here amorous honeymoon travelers mingle with quirky celebs (would-be celebs as well) and holiday dreamers who want to enjoy their off time as much as possible.

Mostly, they are female travellers (does this really surprise you, guys?): Actually two-thirds of the extravagant wishes come from female guests, say hoteliers all over the globe according to a survey by lastminute.de, one of the largest travel portals in Europe. Noteworthy: Each yet so grotesque wish got registered and processed.

However, even highly motivated hoteliers know their limits. That had experienced one from the 66% majority in Dublin after having asked the concierge to accompany her for dinner. He had to cancel; the roster is always top priority, no matter how attractive the invitation may be.

Of course staff also can only refuse modestly and politely any wishes that target to undermine the principles of physics. This is what happened in Italy, as the guest did request a parking lot for her (?) car under the hotel. The reception beat her off trail - and be it only because the property is located in the historic centre of Venice...

Let us stay in Italy - also a Roman hotel guest unfortunately got disappointed when he turned at the front desk. His wish to book tickets for a Gladiator fight, came about 1800 years too late. Maybe was he a mystery guest? This suspicion is urging as well for the unmet customer needs in Berlin, Rome, Prague, Milan, Manchester and Kuala Lumpur: There, rooms with sea view were not available even for reasonable surcharge.

Even a well-trained hotel staff maybe cannot provide customers with any unusual topogrophy they are just thinking of; but with unusual accessories the situation is quite relaxed. So it took the manager on duty in Budapest only a finger flipping and two phone calls to have delivered the desired 850 coat hanger for a guest.

Another customer in Munich saw a cute toy car while walking outside and wished to bring such nice pieces to his loved ones at home. No problem; the front desk ordered equal to the watched one several of these microcars of the certain type Smart Fortwo (the guest really believed them toys). Whether the buyer immediately took them as baggage on the plane or forwarded them by mail, is not known.

Looking for things that are already in their guest's possession, is also among hotel staff's special  quality - and again the assistents immediately are engaged on the way: A hotel guest in Duluth (United States) had forgotten secret court documents in his room. The hotel staff rummaged patiently through the daily mass of waste bags. Bingo.

This is strictly an exclusive feature, reprints of this article in any shape or form without prior written approval from 4Hoteliers.com is not permitted.

Roland Wildberg is Travel Writer and Correspondent based in Berlin, Germany. He started as an Editor for the National daily 'Die Welt' (tourism section), later on switched to a freelanced career and nowadays mainly publishes on the Web. Observing the hospitality industry always has fascinated him as it looks like the perfect combination of sleeping and writing – work-live-balance as its best.

Roland also heads the annual 4Hoteliers ITB Berlin news micro-site journalist and video/photo teams. For more info: www.4Hoteliers.com/itb.

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