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Global eNewsletter of March 19, 2025
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Wednesday, 19th March 2025
 

IHG opens first branded net zero carbon hotel, Italy’s hospitality shows strong recovery and more...

IHG opens first branded net zero carbon hotel
Wednesday, 19th March 2025

IHG has opened voco Zeal Exeter Science Park – IHG’s first branded net zero* carbon hotel, in partnership with Zeal Hotels and Valor Hospitality, it has been designed to operate entirely on renewable and solar energy >>

Thailand selects four cities for casino developments
19 Mar 2025 : The special committee overseeing Thailand’s entertainment complex project has announced the first four locations for development >>

Italy’s hospitality: Strong recovery and a promising future
18 Mar 2025 : As global tourism rebounds, Italy stands out as one of the most attractive hospitality investment markets in Europe, surpassing pre-pandemic levels in both visitor numbers and ADR growth >>

Baggage trends shaping the aviation industry
19 Mar 2025 : Key trends driving modern airport baggage handling, such as automation, advanced technology integration, and sustainability initiatives >>

HIGHLIGHT ARTICLE

Types of AI as the Glue for the Hotel Wellness Guest and Staff End User Journey
Wednesday, 19th March 2025

It’s inevitable that modern advances in artificial intelligence (AI) and automation will impact the hotel industry.

While much has been rightfully said about use cases like machine learning (ML) impacting personalized guest offers or microsegmentation and generative AI (genAI) helping with contextual marketing or summarization for staff, for this focused article let’s shift gears from the rooms division into the spa and wellness facilities >>

How to Overcome Revenue Managers’ Aversion to the Direct Online Channel?
Recently, a revenue manager reacted to my LinkedIn post about independent hoteliers’ overdependence on the OTAs by stating 'Even with the best intentions, money and talent, there's no way independents can beat the big OTA's in search and make money' >>

In case you've missed it: Global eNewsletter of March 17, 2025
The way Gen Z travels is reshaping the hospitality and tourism industry, capacity-driven KPIs are holding hotels back and more >>

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