Global eNewsletter of September 14, 2023
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Thursday, 14th September 2023

The power of Retail Tourism, Wharf Hotels launches lifestyle brand and more...

The power of Retail Tourism
Thursday, 14th September 2023

Retail tourism accounted for 6% of Travel & Tourism's GDP in 2019, ‘Retailtainment’ emerges as top theme for retail travellers.

Retail tourism is playing a pivotal role in the recovery of the Travel & Tourism sector, which saw inbound tourism revenues surging by 82% in 2022. Shopping is no longer just a leisure activity; it shapes travel decisions, enhances destination appeal, boosts foreign exchange earnings, and supports local brands and products >>

Hong Kong headquartered Wharf Hotels announced the launch of Maqo
14 Sep 2023 : The new premium lifestyle brand further diversifies Wharf Hotels’ portfolio, fulfilling another key milestone of the Group’s vision of '25 by 2025', with the aim of increasing its properties to 25 by 2025 >>

The Stoney Creek Hotels partners with Travel Outlook to boost voice revenue and increase satisfaction
14 Sep 2023 : Travel Outlook, The Premier Hotel Call Center™, is pleased to announce that Stoney Creek Hotels (Stoney Creek), a group of 12 unique, privately owned and operated inns and hotels, has partnered with Travel Outlook to provide voice channel services for Stoney Creek >>

The timeshare industry fully recovered in 2022
13 Sep 2023 : In June 2023, ARDA International Foundation (AIF) announced that timeshare sales in calendar 2022 increased by 30%, from $8+ billion in 2021 to $10+ billion in 2022 >>

Investment fuels growth in tourism, forecasted nearly $1T
13 Sep 2023 : Strong travel growth spurred rise in sector investment in 2022, Asia-Pacific and Africa see investment up 161% in 2022 over 2000 and private capital investment integral to sector’s success >>


Attracting and Retaining Talent in Turbulent Times
Thursday, 14th September 2023

Exclusive Feature, by Giovanni Angelini: From talent shortages and fluctuations in the workforce to growing "disengagement" among employees, many companies are struggling to meet demand and uphold their brand promises. To thrive in this ever-changing landscape, organizations are faced with decisive actions to attract and retain passionate and committed individuals, especially the next generation of talent. But how can they set themselves apart in a crowded marketplace >>

The True Magic: Supporting Spa Employees
It is easy to evaluate spa and wellness practices in hospitality from a consumer-facing perspective. Obvious touch points include unique treatments, high thread counts, and inviting environments. However, this is all for naught if supporting your employees is not an integral part of supporting your customers’ needs >>

In Vino Veritas C: The Future of Wine
As 3D printing technologies gain scale and maturity, we’re starting to see accurate recreations of foods such as pizzas, chocolate chip cookies and even steaks from lab-grown meat tissue be made from these machines.

Will there come a day when something as intricate as a specific wine vintage can also be produced from such a device? >>

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