In two years, Meliá will doubled its presence in Mexico, spotlight on Canada and more...

In two years, Meliá will doubled its presence in Mexico
Thursday, 7th September 2023

A new luxury property under the ME by Meliá brand, located in the picturesque city of San Miguel de Allende.

The ME by Meliá hotel in San Miguel de Allende is another milestone for the brand's successful track record in Mexico; it is the fourth hotel in the country under this luxury hallmark, together with the well-known ME Cabo and the future ME Guadalajara and ME Sayulita hotels >>

Market spotlight on Canada
7 Sep 2023 : Recent data on the performance metrics of the Canadian hospitality market reveals a compelling story of resilience and recovery tinged with a note of warning on bottom-line conversion >>

SO/ brings luxurious, sartorial living to Uptown Dubai
7 Sep 2023 : Making its stylish debut within Dubai’s up-and-coming new smart district, SO/Uptown Dubai brings a slice of avant-garde living, unique identity, and design narrative to DMCC’s Uptown Dubai district with luxurious, sartorial guestrooms, distinctive dining experiences and breath-taking views of the city’s skyline >>

Travel Outlook partners with Thrio to advance the travel industry customer service experience
7 Sep 2023 : With Thrio’s revolutionary cloud contact center technology, Travel Outlook is taking consumer reservations and customer service to the next level >>

HIGHLIGHT ARTICLE

Guest Loyalty Programs Provide, But They Cost
Thursday, 7th September 2023

In 2022, the fees to cover the costs of Guest Loyalty Programs increased by 53.8% 9.5 percentage points greater than the growth in rooms revenue during the year. In fact, Guest Loyalty Program fees have consistently increased at a greater pace than rooms revenue since 2007 >>

Choose Hospitality: Why Managing Hotels is More Rewarding Than You Think
Not long ago, a recent graduate from a prestigious hotel management school asked for my advice. Although he just went through a 4-year education in hospitality management, he found himself drawn to luxury retail. Explaining the wonderful short-term benefits and a very structured work-life balance.

This made me realize that we are not doing a great job of showing people how amazing a career in hotel management can be >>

In case you've missed it: Global eNews of September 06, 2022
New report confirms step change in cruise industry uptake of new environmental technologies, New Zealand hotels and more >>