Recovery continues but at a slower pace, Ritz-Carlton debuts in the Maldives and how do the world’s largest travel companies deliver customer support?.

Recovery continues but at a slower pace
Wednesday, 2nd June 2021

Although the travel industry’s recovery is seemingly continuing, it’s not quite as impressive as it was in March. Compared to a baseline of 100 in April 2019, there clearly remains a significant inconsistency in the recovery between the 22 countries tracked in the report.

The divergence between the performances of strong and weak countries is growing, with some strong performers, including Brazil, the U.S., and Mexico, masking weakness shown by Europe and the majority of Asia >>

Ritz-Carlton debuts in the Maldives
2 Jun 2021 : Located on the Fari Islands, an archipelago on the north-eastern tip of North Malé Atoll, the area is famous for its untouched white-sand beaches and brilliant azure waters teeming with marine life >>

Oakwood signs eighth Oakwood property in Thailand
2 Jun 2021 : This comes close on the heels of the simultaneous openings of Oakwood Premier Tonglu, China and Oakwood Hotel & Residence Bangkok, Thailand, all within the month of May >>

Bali market report - Hotels & Hotel Residences
2 Jun 2021 : Getting through it together: 2020 was a year everybody prefers to forget and despite a promising start with January foreign arrivals up 17%, arrival numbers crumbled thereafter >>

Langham launches 'Stay Safe and Save' to encourage vaccinations in Hong Kong
1 Jun 2021 : Fully vaccinated guests to enjoy 50 % off room rates and dining experiences at The Langham, Hong Kong; Cordis, Hong Kong and Eaton HK >>

HIGHLIGHT ARTICLE

How Do the World’s Largest Travel Companies Deliver Customer Support?
Wednesday, 2nd June 2021

In our most comprehensive study yet, we’re seeing how airlines, hotels and resorts, online travel agencies, cruise lines, car rental companies, rail and bus companies, and venue and event spaces stack up >>

Premeditated Stupidity
If you have any doubt about whether stupidity has any relationship to IQ or education, the answer is clearly 'no' as exemplified by the University of South Carolina’s president, who was outed for plagiarism by local media whose reporting went viral immediately >>

In case you've missed it: Global eNews of June 1, 2021
Huge year for Accor in SE Asia, despite pandemic, implementing a revenue strategy challenges and ICCA analyses an exceptional and transformational year >>