The closet that checks in before you do, Chinese outbound destinations, questions about rate disparity and increase guest service scores.

The closet that checks in before you do
Tuesday, 14th January 2020

First-of-its-kind experience gives W Hotels guests access to customized travel wardrobes through the Rent the Runway Closet Concierge. Pack light, really light. Rent the Runway, the company that has pioneered apparel rental as an indispensable utility and empowers women to feel their best every day, and W Hotels, the iconic, playful luxury lifestyle brand that continues to rewrite the rules of hospitality, have teamed up to change the way women travel >>

Hot or Not – Chinese outbound tourism destinations 2020
14 Jan 2020 : Nowadays what all is needed is a blog entry or the public association by a KOL, a key opinion leader who might be a celebrity, an expert, or a political leader. Europeans do not care much about where their presidents or prime ministers go on holidays, for Chinese travelers however, it is quite different >>

Rosewood Hong Kong offers locally inspired holistic wellness
14 Jan 2020 : The ultra-luxury hospitality brand’s new integrative wellness concept provides innovative, personalised solutions to create the foundations for optimal urban living in 2020 and beyond >>

Accor and AEG extends their global partnership
14 Jan 2020 : Accor and AEG announced that their partnership has extended to a global deal and will incorporate a number of AEG and AEG-affiliated venues, festivals and events >>

HIGHLIGHT ARTICLE

Three Key Questions About Rate Disparity
Tuesday, 14th January 2020

Rate disparity is an ongoing challenge for revenue managers. Not only do you have to monitor quoted prices on your other distribution channels, but legislation varies from one country to the next - and advances in technology have increased the number of distribution channels and interlinked chains, each with their own levels of markup.

However, rate parity must be a focus for today’s revenue managers if they want to be profitable. Here are three questions you must know the answers to if you want to achieve parity >>

Four Tips for Increasing Hotel Guest Service Scores
Your guests are your greatest marketing tool, the satisfaction of your customers can make or break your hotel and athough guest behaviors and preferences change, properties that deliver memorable experiences are rewarded with positive reviews >>

Maximize Your Property’s Visibility + Budgeting for 2020
Your budget is the blueprint for a successful year but doesn’t have to be complicated to be effective and to be sure yours is setting you up for success, download this special report to help you budget and plan for 2020 >>

In case you've missed it: Global eNews of January 13, 2020
Tough year ahead for UK hoteliers with key issues to tackle, Hanoi-Beijing train and building a successful revenue strategy for 2020 >>