Transport-related CO2 emissions of the tourism sector, first Six Senses for the UK, improve your front office ops and is benchmarking really the holy grail of quality assurance?.

Transport-related CO2 emissions of the tourism sector
Thursday, 19th December 2019

The number of tourists travelling across borders is expected to reach close to 2 billion a year by 2030, this will be alongside a further 15 billion domestic tourist arrivals. Such growth will bring many opportunities, including socio-economic development and job creation.

At the same time, however, greenhouse gas emissions linked to tourism-related transport are also rising, challenging the tourism sector’s ambition to meet the targets of the Paris Agreement >>

Six Senses to open in the former Art Deco Whiteleys Department Store, London
19 Dec 2019 : The brand will bring an arts, wellness and community focus to its first London home and with its proximity to Hyde Park and Kensington Palace, Bayswater in West London is recognized for its streets lined with grand terraces of white stucco houses and garden squares >>

Five locations in Tokyo and Kyoto will have Pokémon rooms available beginning December 24
19 Dec 2019 : Cosmos Initia Co, a member of the Daiwa House Group, in collaboration with The Pokémon Company, announced that reservations for Pokémon Rooms at APARTMENT HOTEL MIMARU locations in Tokyo and Kyoto, are open for stays beginning Tuesday, December 24th, onward >>

Ascott opens 7,500 units and signs 14,100+ units in 2019
19 Dec 2019 : 25 new franchise and management contracts offering over 3,400 units across Asia Pacific and Africa secured >>

HIGHLIGHT ARTICLE

Is Benchmarking Really the Holy Grail of Quality Assurance in Hospitality?
Thursday, 19th December 2019

Benchmarking, according to Wikipedia, 'Is the practice of comparing business processes and performance metrics to industry bests and best practices from other companies.

Dimensions typically measured are quality, time, and cost', sand this begs the question, 'What are companies using benchmarking for?'

In essence, benchmarking is the thermometer used to measure a hotel's performance against norms perceived to be the best industry standards and particularly against those of your competitors when such information is available >>

Solving the Equation of a Good Night’s Sleep
It may seem silly to compare hotel management with theoretical physics, the big names in hospitality – Cesar Ritz, Conrad Hilton, Ian Schrager – can’t measure up to scientific giants like Isaac Newton, Albert Einstein or Niels Bohr (unless, of course, we’re talking about profits) >>

Are You Putting Enough Attention On Your Thought Leadership Content?
No matter how you get that content, the important thing is that you’re reaching a wider audience and branding yourself as a thought leader. Take it from me: that will be your best form of marketing >>

Ways to Improve Your Front Office Operations
For most hotels, the front office operation is the first and last point of contact for hotel guests: The guest walks through those doors and is immediately greeted by one of your front desk clerks >>

In case you've missed it: Global eNews of December 18, 2019
Shanghai leads in cross-border investments, choices for rural tourism: growth or authenticity?, what does the changing landscape of search mean and revenue management glossary >>