Tourism world’s third largest export category, Fairmont planned for Windsor, online travel's 'Perfect Storm' and metasearch must be part of your marketing mix.

Tourism world’s third largest export category
Monday, 16th December 2019

International tourist arrivals grew by a further 4% between January and September of 2019 and tourism’s growth continues to outpace global economic growth. International tourism accounts for 29% of the world’s services exports and 7% of overall exports.

Bearing witness to its huge potential to deliver development opportunities across the world but also to its sustainability challenges >>

News from around Europe
16 Dec 2019 : Hotel industry and travel news from around the European region: Europa Capital sells the Radisson Collection in Warsaw, a Langham for Venice and more >>

Hyatt plans for first hotel in Iceland
16 Dec 2019 : Expected to debut in 2022, the 169-room Hyatt Centric Reykjavík will bolster Hyatt’s lifestyle portfolio and the Hyatt Centric brand’s presence in Europe >>

HIGHLIGHT ARTICLE

Online Travel Industry Figures Converge to Navigate the 'Perfect Storm' in Travel
Monday, 16th December 2019

More than 15 leaders in the online travel industry gathered at a villa on a private island in Miami to brainstorm ideas on how to 'navigate the perfect storm'.

The half-day Online Travel Executive Retreat, organized jointly by Amadeus and WiT, was held in conjunction with The Phocuswright Conference 2019, which provided a perfect backdrop for the discussion with its own theme of 'Are We There Yet?' >>

Metasearch Should be in Every Hotels Marketing Mix
Every hotelier’s marketing mix should include metasearch — especially considering all of the new and exciting updates coming to existing metasearch platforms and search engines. Google and TripAdvisor are rolling out new optimization and targeting options >>

Ways To Create An Amazing Customer Service Experience In 2020 (Part One)
With all the focus on how technology—including AI, data, personalization and more—can drive a better customer experience, I wanted to shift my focus back to basics >>

Is Dealing with Difficult Staff Really That Difficult?
The front desk associate who arrives late, the events manager whose sharp tongue weakens employee morale, the kitchen manager who likes to gossip and sow discord and the maintenance manager who stretches simple tasks into hours-long projects >>

In case you've missed it: Global eNew of December 13, 2019
Waves patterns put global food production at risk, Asia Pacific’s hotel construction pipeline rocks, the era of 'silent selling' and why the future belongs to content creators >>