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Global Newsletter: October 21, 2019
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Monday, 21st October 2019
 

Raffles Hotel Singapore officially re-opens, rethink luxury with The Clan Hotel, empty hotel or luxury senior facility? and are hotel guests the next OTA?.

Raffles Hotel Singapore officially re-opens
Monday, 21st October 2019

Developed with the aim to celebrate with Singapore and the global community, the official reopening of Raffles Hotel Singapore began in the presence of guests from Singapore’s business and cultural community. The iconic hotel marks the start of a new chapter with a traditional lion dance ritual, followed by a commemorative ribbon cutting ceremony >>

Far East rethinks luxury with the launch of The Clan Hotel
21 Oct 2019 : The Clan Hotel anchors the group's vision in rethinking what luxury means for a new generation of travelers. Slated to launch in Q2 2020, The Clan Hotel's first property in Singapore is a modern luxury hotel with a nostalgic story to tell >>

The Fullerton Hotel debuts in Sydney
21 Oct 2019 : On October 18, The Fullerton Hotel Sydney opened its doors in the heart of Sydney's bustling Central Business District and housed in the iconic former General Post Office (GPO) building at No 1 Martin Place, the luxury hotel breathes new life into the city's much-loved landmark >>

Virgin Atlantic eyes JV with China Eastern
21 Oct 2019 : Virgin Atlantic has announced a new partnership with China Eastern, which also includes the Air France-KLM group, the partners are forming a joint venture to operate flights between Europe and China, leveraging China Eastern’s powerful presence in the Asian nation >>

Papua New Guinea aiming to avoid mistakes of other destinations
20 Oct 2019 : The largest real 'Garden Eden on Earth' however is the island of New Guinea: With half a percent of the Earth’s landmass, the island is home to about 8% of the world’s species, two thirds of which are found nowhere else >>

HIGHLIGHT ARTICLE

Are Hotel Guests the Next OTA?
Monday, 21st October 2019

The travel agent’s office is symbol of a different era in the hospitality business, it was the closest thing we had to a web site.

The role of the travel agent is ever-evolving as the market seeks new ways to deliver that advice, and the ‘ordinary guest’ may be a more dynamic factor than some of the current players in the industry have imagined >>

The Survey Shouldn’t Be the Last Thing the Customer Remembers About You
There is nothing wrong with a survey. After all, this is where you get feedback. But consider this. After that wonderful experience and that fond 'farewell until next time,' this becomes the new last impression. Let me repeat, so it’s very clear: The survey is your new last impression >>

Empty Hotel or Luxury Senior Facility?
The year is 2040 (only 20 years from now), demographics in the US are leaning very heavily toward seniors and in fact, 55% of the population of those with a net worth of $2 million or more, are over 65 >>

Sustainable Design Matters to Green Travelers and Eco-Friendly Hotel Guests
Today's hotel guests aren't just looking for a place to rest their heads at night and the majority of travelers want to stay somewhere that reflects their own habits and values >>

Everything You Need to Know About Direct Booking
The industry is always changing, and rapidly so, hotels need to have a strong online presence that will help them to control their own guest relationship, our goal is to grow the direct business of independent hotels by providing suitable software for them to do so >>

In case you've missed it: Global eNews October 18, 2019
Asia’s exhibition industry development and its future, WiT to launch African edition, hidden cost of working with micro influencers and facebook’s clear history tool is officially here >>

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