Tech, globalization, and younger workforce add to complexity, the world’s first 'paper' bottle, rise of the Chinese guest – let’s (We)Chat and travel is highly susceptible to fraud.

Tech, globalization, and younger workforce add to complexity
Monday, 14th October 2019

Globalization, the growing Millennial workforce, and disruption in suppliers, are new trends that are expected to have significant impact on the business travel industry according to new research out today.

The new research reveals how buyers are adapting to these changes and the impact they have on organizational travel policies and programs >>

Portugal records highest tourism growth in the EU
14 Oct 2019 : The World Travel & Tourism Council commends the Portuguese Government for recognising the importance of the sector to the overall economy, and making it a priority which has resulted in the Travel & Tourism sector growing 8.1% in 2018 >>

Beijing’s commercial real estate is on pace for a record
13 Oct 2019 : Beijing’s commercial real estate market is on pace for a record year, with foreign investors swooping to pick up assets from domestic firms contending with tighter financial policies and economic uncertainty >>

Carlsberg issues latest Green Fibre Bottle update
12 Oct 2019 : During the C40 World Mayors Summit in Copenhagen, Denmark, the Carlsberg Group issued an update on its journey to create the Green Fibre Bottle, the world’s first 'paper bottle' for beer, made from sustainably sourced wood fibres, it is both 100% bio-based and fully recyclable >>

Regulation catches up with innovation – The case of short-term rentals
12 Oct 2019 : The World Tourism Organization has published the first systematic overview of how both national governments and local authorities are addressing and managing new business models in the accommodation industry >>

HIGHLIGHT ARTICLE

Rise of the Chinese Guest – Let’s (We)Chat
Monday, 14th October 2019

Different means of communication impact different regions and cultures in different ways and as a hotelier, you need to know your guests and their preferences in order to tackle their exact needs and expectations.

For the Chinese traveler, WeChat has been the way to go for a few years now and the popularity of this communication channel is solid. In fact, WeChat has more than a billion monthy users, which comes just behind Facebook’s Messenger and WhatsApp >>

Why SEA Could Produce Up to 30 Unicorns
South-east Asia is on the cusp. Everything is lining up, upstream ecosystem of VCs, initial role models of scaled up unicorns, recycling of talent from first gen unicorns starting new businesses – it’s super exciting >>

Travel is Highly Susceptible to Fraud and How to Fight It
On average, in e-commerce, 30-50% of transactions that merchants decline are actually good, what the fraud industry calls 'false positives' and of those rejections, 40% do not return >>

Benefits of Joining a Local Toastmasters International Club
When I started my management career at the Front Desk, I had no problems working side by side with my associates but when it came to be standing up in front of my department and presenting an agenda or leading a meeting, I felt panicked and forget what I had to say >>

In case you've missed it: Global eNews October 11, 2019
China Rich List 2019, Kempinski to develop luxury lifestyle concept, reinventing the welcome and move over, millennials: generation Z comes to the workplace >>