MO signs property in Nanjing, Marriott and Expedia Partner on Rates, a new way forward in the OTA-hotel relationship, PR crisis in China and managing RevPAR for profits.

MO signs property in Nanjing
Friday, 20th September 2019

Mandarin Oriental, Nanjing will be located on the Qinhuai River and in close proximity to historic landmarks including the Gate of China, which forms part of one of the longest ancient city walls in the world built by the first emperor of the Ming Dynasty over 600 years ago. Mandarin Oriental, Nanjing will form part of a wider mixed-use development >>

Iran joins visa-free destinations for the Chinese
20 Sep 2019 : Destinations which dropped the demand for visa for Chinese outbound travellers have seen dramatic increases in arrivals in the following years: Serbia jumped from 15,000 arrivals in 2015 to 100,000 in 2018, Morocco even from 10,000 in 2015 to 180,000 in 2018 >>

Over 26 million single use plastics removed since 2018 across all TUI airlines
20 Sep 2019 : Airlines continue to support TUI Group’s single use plastics reduction target by 250 million pieces by 2020, launching new sustainable amenity kits on long-haul flights this month and onboard retail adds bracelet created from fishing nets >>

HIGHLIGHT ARTICLE

Marriott and Expedia Partner on Rates, a New Way Forward in the OTA-Hotel Relationship
Friday, 20th September 2019

The deal between Marriott International and Expedia Group which makes the OTA the exclusive global optimised distributor of Marriott’s wholesale rates, availability and content to a network of global travel providers is a clear move by the hotel chain to tighten the leakage of wholesale rates and rate parity on the web >>

PR Crisis in China: Lessons from Influencer Marketing
The likes of Versace and Coach are just the latest brands to have sailed into choppy waters, thanks to the recent PR crisis in China that are the stuff of marketers’ nightmares >>

Yes is More Than an Answer. It’s an Attitude!
Customers don’t like to be told no, any request or complaint that is met with a negative response may only add fuel to the fire and that’s why I’ve been intrigued for years by Cameron Mitchell’s philosophy—and also the title of his book—Yes is the Answer! What is the Question? >>

Trivago New User Experience That Attempts to Meet Travelers’ Needs
Trivago has recently begun experimenting with a new user experience that attempts to meet travelers’ needs by utilizing lowest price callouts to better reflect consumer preferences >>

Managing RevPAR For Profits
Per the name, the historical role of revenue managers has been to maximize revenue - specifically rooms revenue or RevPAR, RevPAR growth is achieved by increasing occupancy and/or average daily rates (ADR) >>

In case you've missed it: Global eNews September 19, 2019
greet: a new alternative hospitality and sustainable tourism offer, world's largest hotel chains, the shortest path to a direct booking and hoteliers are the ultimate retailer >>