Business travellers struggle to sleep, Hotelbeds committed to stop rate leakage, unique experiences to attract guests and have we gone too far with technology in the hospitality industry.

Business travellers struggle to sleep
Thursday, 21st March 2019

Global study released on World Sleep Day reveals four in five (80%) of travellers struggle to sleep when away from home most, if not all the time and disrupted sleep due to being in a new environment and working late are the main reasons for losing sleep.

Over two thirds (67%) of those surveyed stated they feel more tired when they are away from home. To aid sleep, nearly a half either try listening to music (47%) or watching TV (45%) to try and fall asleep >>

UAE leaders connect for exceptional Expo
21 Mar 2019 : The new City Readiness Subcommittee will ensure coordination between the nation’s local and federal entities to welcome the world to the biggest event ever held in the Arab world >>

Botswana tourism geneates 1 in 7 dollars in the economy
21 Mar 2019 : Botswana’s Travel & Tourism economy now contributes nearly one in every seven dollars in the country’s economy, it grew 3.4% to exceed $2.5 billion in 2018 >>

Canadian Hotel Development Cost Survey 2018
21 Mar 2019 : Introduction: In 2018, the Canadian lodging market reached a new record high for RevPAR and although regional performance differed widely, more developments are in the pipeline in 2018 that any year since 2013 >>

HIGHLIGHT ARTICLE

Hotelbeds Speaks on Rate Leakage: 'We're Committed to Stopping This'
Thursday, 21st March 2019

Not long ago we asked, 'Are we on the verge of a parity nightmare?'

It looked as though Booking were rolling out their Basic rate feature to more countries, we'd become aware of the 'Early Payment Benefit'; and the broader growth of metasearch use among guests meant that parity-breaking 'rogue' rates were becoming more visible than ever.

It's fair to say that wholesalers as a group have been the ones coming under fire as more hoteliers crack down on parity-breaking rates. Is the criticism fair? >>

Unique Experiences Hotels can Use to Attract Guests
We all have our go-to travel booking websites and apps, but these factors aren’t always enough to capture the attention of a traveler long enough to secure a booking. Today’s travelers expect more. They expect unique experiences every time they travel. Simply offering free breakfast or Wi-Fi has become expected >>

Have we Gone too Far with Technology
The hospitality industry is changing, and is rapidly becoming super high-tech and while we can argue that this benefits guests—and it certainly benefits vendors—how much is it taking away from the guest’s personal experience? Theoretically, it should improve the customer experience, particularly through the use of data collected by using the various technologies >>

Natural Connection: Why Hotels Should Help Guests Connect with Nature
One of the great joys and challenges of being a hotelier is that your vocabulary is always expanding, ours is an industry that closely reflects the progression of technology, wellness, networking, cuisine, and many other aspects of life >>

The Upfront Agreement of Future Communication
By nurturing that open workplace communication and positive company culture, Todd sets up his business for success. What’s felt on the inside of a company will radiate through to the outside. Having a solid system of communication will facilitate this flow, make everyone’s lives easier, and ensure a positive customer experience >>