TODAY: Self-driving hotel suite, Dubai to accelerate retail sector, cross-department collaboration is key to optimizing group business and let your customers tell your story.

Self-driving hotel suite
Friday, 30th November 2018

Let's face it, domestic air travel, these days is not fun. Between packing and unpacking, waiting in lines, being jammed into small coach seats, and lugging heavy suitcases through airports, getting there is no longer half the fun. ATS is a perfect mode of transport to replace domestic air travel >>

Worlds first meditation flight
30 Nov 2018 : I’m feeling very Zen after enjoying the world’s first dedicated meditation flight with Virgin Australia, in partnership with app-based mindfulness platform, Smiling Mind >>

Dubai to accelerate retail sector and its' economic contribution
30 Nov 2018 : The Department of Economic Development (DED) and Dubai Festivals and Retail Establishment (DFRE), jointly announced the 2019 Retail Calendar – strategically catered to provide active stimulus to resident and tourist consumer spend on shopping throughout the forthcoming year >>

Helsinki seeks a million virtual visitors in 2019
30 Nov 2018 : VR-Helsinki aims to become the service platform for sustainable tourism and the unique virtual city experience has been developed by the City of Helsinki together with its partner VR-studio ZOAN >>

HIGHLIGHT ARTICLE

Cross-Department Collaboration is Key to Optimizing Group Business
Friday, 30th November 2018

Customer acquisition costs for groups and meetings business are on the rise and getting the right group business in your hotel at the right time for the right rate requires a holistic approach from your entire hotel operations team.

In the current environment, inefficiencies in formulating group rates and quoting them to potential guests has hotels leaving a lot of money on the table >>

Letter from Berlin: Brexit Woes, Hard Truths About Aviation and Hail the Good Guys of Globalisation
Flying across from Cardiff to Berlin via Amsterdam over the weekend of the Brexit negotiations made me mindful of how fragile and uncertain the social, political and economic landscape of Europe is >>

Let Your Customers Tell Your Story
The traditional way to get your story used to be to ask employees to share their best examples of the customer experience they created for a customer. Or, maybe a customer might write an accolade letter. Well, thanks to social media and online review sites, the customer now has a voice in your 'Tell Your Story' efforts >>

A Review of Hotel Black Friday Sales Efforts
Obviously analyzing all the Black Friday offers and programs hotels have run is an impossible task. Therefore, the following is an analysis of hotels that have done it well based on significant media coverage in major consumer media outlets and countless hotel emails that MPA Digital monitors >>