TODAY: Why competition is heating up for Dubai’s luxury hotels, AccorHotels and Algeciras agree to buy Chilean group Atton Hoteles and What TripAdvisor's New Sponsored Placements Ad Formats Mean for Hoteliers.

Why competition is heating up for Dubai’s luxury hotels
Tuesday, 15th May 2018

Iconic hotels like the 7-star Burj Al Arab have put Dubai at the top of the list for travelers seeking luxurious amenities and world-class service and more than 60 percent of the city’s hotel supply is in the upscale and luxury category.

But with a plethora of launches over the past 12 months and a strong pipeline of openings, the market is not only growing but it’s also evolving as developers and operators put their own twist on luxury >>

Your blueprint for hotel technology success
15 May 2018 : According to the new Starfleet Research study Build for the Cloud: A Blueprint for Hotel Technology Success, 91 percent of hoteliers 'agree' or 'strongly agree' that technology platform interoperability and compatibility is a key success factor for hotel performance improvement >>

AccorHotels and Algeciras agree to buy Chilean group Atton Hoteles
15 May 2018 : AccorHotels and Chilean group Algeciras announce that they signed an agreement with the shareholders of Atton Hoteles in order to acquire the company. AccorHotels will acquire 100% of the management Company that operates 11 hotels / 2,259 rooms across Chile, Peru, Colombia and Florida, USA >>

A strategic PMO could be your answer to handle your development pipeline
15 May 2018 : In view of extensive development pipelines, one option for hotel companies is to outsource pre-opening services for hotel opening projects to a third party service provider >>

HIGHLIGHT ARTICLE

What TripAdvisor's New Sponsored Placements Ad Formats Mean for Hoteliers
Tuesday, 15th May 2018

Gaining visibility on websites such as Kayak, Expedia, and the largest travel website with over 570 million reviews and opinions across the globe, TripAdvisor, is a core component to any hotelier’s distribution strategy.

Therefore, when TripAdvisor comes out with a new product, the industry is abuzz trying to understand implementation and determine if it’s a good fit for their property >>

Social Media Best Practices in Travel Marketing, 2018 Edition [ebook]
Back in 2015, I published my first book called 'Social Media Best Practices in Travel Marketing', together with my co-author Philippe Bussieres, but as you know, things change fast in the digital landscape and so we thought a revised and updated version was becoming necessary >>

All Guest Services Staff Should Love Guests’ 'Buts'
Some guest services staff hesitate to truly solicit guests’ opinions because they are afraid they will get a negative response. However, if something did go wrong it is much better if they let us know while still in-house >>