TODAY: Hilton launches Africa growth initiative, Singapore helps Cebu and more.
Hilton launches Africa growth initiative.
Initiative expected to add 100 properties to its portfolio over the next five years, Hilton has committed a total of $50 million over the next five years towards the Hilton Africa Growth Initiative to support the continued expansion of its Sub-Saharan African portfolio.
Singapore helps Cebu develop its tourism and hospitality sectors.
Two institutes of higher learning and a non-profit philanthropic organisation from Singapore are joining forces to support capability building for the tourism industry in Cebu, one of the most popular destinations in the Philippines for foreign visitors.
Evolving Chinese consumers.
In spite of the slowing growth in the Chinese economy, the huge and classy group of luxury shoppers in China is becoming more global and more demanding. According to McKinsey and Company, to keep these consumers interested in their brands, marketers will need to take a new approach.
Market Report: Serviced Apartments in Germany.
Being a hybrid of the residential apartment sector and the hotel market, serviced apartments have entered the accommodation market recently and shown great potential in Europe, especially in Germany.
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Customer Service Is a Habit (So Is Bad Customer Service).
Delivering good customer service is a habit. You know what’s right. You practice it day after day on real customers. You get better at it. You may even get special customer service training.
And, when it becomes natural, it’s like many other good things you do over and over.
Global Update: Who is Where and Doing What - October 2017.
Global update of who is moving where and from where - keep track of old colleagues and friends or find lost ones, brought to you by The Boutique Search Firm.
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How Workation Retreats are Blending Work and Relaxation.
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2017 Revenue Management Compensation Report.
French Hotels: Is there a Macron effect?
US millennial travelers are relaxed, romantic and embrace #YOLO.
YOTEL receives strategic investment of Starwood Capital Group.