Roshan Mendis, CEO, ZUJI/Travelocity Asia Pacific, shares his views on what lies in store for Online Travel Agents in the new year.
Q: What are the three things you think will happen in the online travel agency space in 2011?
Significant growth, more players entering the fray, great amount of OTA intermediation.
Q: What are the three things or markets Travelocity will be investing in in the new year?
Australia, India and non air
Q: What are your predictions for travel intermediaries next year?
Online travel growth and greater OTA penetration
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