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The long road back for US travel agencies.
Wednesday, 24th February 2010
Source : Timothy O Neil-Dunne ~ T2Impact.com
Recently ARC (the old Airlines Reporting Corporation) has begin to make some of its vast data more readily available for the marketplace.

I believe that ARC represents a good proxy for the US market and the GDSs in the USA in particular. Well at least for now.

Recently they have made available the breakout of the different types of Travel Agency based transactions. Breaking them into 3 categories - Mega (meaning TMCs) Online and the ubiquitous "Other" category - it is interesting to see how the downturn last year affected the Mega and the OTA categories differently.

As a proxy for the future we can see that the worst is definitely now behind us in TRANSACTIONS. However revenue/yield continues to lag and we are not seeing it come back. I believe it will be some time for us to see some significant improvements in yield.

What we see is that the market definitely bottomed out in February 2009. So now we are one year on from there. Yes the OTAs have made inroads. The abolition of fees has made the OTA more attractive to users. However there is still the issue of the legacy GDS based OTAs inability to handle ancillary revenue services such as paying for premium seats and baggage that is so important for the airlines.

If Travel Intermediaries want to make the change and look for new revenue forms - they should really start looking to cooperate with the airlines and try and drive the profitable solutions of ancillary revenue sales.

Cheers
Thanks for reading - private comments please to professorsabena@gmail.com

T2Impact is a business development, technology and strategic consulting group focused on helping firms to accelerate their growth either in new geographies or with new products and services. Our name derives from the companys focus; accelerating time and getting from idea to impact quickly for its clients.

We provide a full line of strategic planning services, including marketing plan development, joint venture opportunity evaluation, market and competitive research, process re-engineering, business plan validation and execution. 

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