Wi-Fi and creature comforts are hotel amenity must haves for Hong Kong Travellers.

Global travellers are looking for a home-from-home experience when they stay in a hotel according to the latest research from leading online accommodation booking service, Hotels.com® .

Topping the list of must-have hotel amenities for both global and Hong Kong travellers are free Wi-Fi. Worldwide, guests are also keen to obtain free food and beverages, with caffeine being a must, and the rest is just well... extra.

Staying Connected…for Free

• 34 per cent globally say free Wi-Fi is the number one factor in choosing a hotel even on leisure stays.
• 56 per cent of respondents from all countries said free Wi-Fi was their number one must-have when travelling for business.
• 66 per cent around the world has indicated free Wi-Fi to be the amenity they most wish would become standard at all hotels in 2013.

Free Wi-Fi trumps both free parking and complimentary breakfast when it comes to choosing a hotel for both leisure and business travel globally, showing that access to the online world is a necessity for modern-day travellers with over a third still looking to stay connected whilst on their holidays. In fact just 11 per cent of global travellers said they would be willing to pay for Wi-Fi when staying in a hotel. 67 per cent of Hong Kong business travellers stated that free Wi-Fi is must have, and not paling in comparison, 53 per cent of leisure travellers also expect internet connectivity.

"With an increase in airlines and airports offering free Wi-Fi, tech-savvy travellers expect the experience to continue upon arrival at their hotel," said Zoe Chan, Senior PR Manager of Asia Pacific from Hotels.com. "They are using their tablets, smart phones and laptops to plan activities, stay connected to family and even order a delivery meal straight to their hotel room, so it's no surprise they require free and fast Wi-Fi."

The Perk of New Technology – Favourite "Modern" In-Room Amenity

It would seem that the technological creature comforts of home are also high on the priority list for travellers worldwide, with 23 per cent choosing high-end coffee makers as their top modern in hotel room amenity. Totally wired rooms which are completely controlled by one remote for any need took 20 per cent of the vote around the world. Likewise, guests also indicated they would like to enjoy that much-wanted free Wi-Fi on hotel-provided tablets for guest information, room service and local guides (15 per cent). 66 per cent of Hong Kong travellers also wish for free Wi-Fi to be a perk they can be obtaining from more hotels in 2013.

It's the Little Things that Count – Most Appreciated Simple Amenity
Keeping hydrated when travelling is important to hotel guests with 43 per cent globally choosing complimentary bottled water as the most appreciated simple amenity. Only respondents from Taiwan, Hong Kong and Brazil rated free power adaptors above bottled water. 59 per cent of Hong Kong travellers find travel adaptors to be more important that the 19 per cent who chose complimentary bottled water.

The Way to Hotel Guests' Hearts – Through Their Stomachs!

• Free breakfast ranked as the favourite (31 per cent) non-tech item global travellers want to see become standard at all hotels in 2013. 34 percent of Hong Kong travellers also find free breakfast to be their favourite item.
• Happy hours, wine tastings or any other time with free food and drinks is 42 per cent of global travellers' favourite newly offered hotel service amenity, with international breakfast options coming in second (19 per cent).
• Worldwide, travellers cite unlimited free food and beverages as their most (23 per cent) missed comfort from home when travelling. Another 14 percent said they miss access to cooking in their kitchen the most.

Five-Star Life – The Highs and Lows of Luxury Perks

• Globally, 26 per cent say their favourite amenity while staying at a luxury hotel is the high end fitness centre and/or spa, while designer toiletries also rank highly (21 percent). 34 per cent of Hong Kong travellers cited designer toiletries to be their most favored item when staying in luxury hotels. 
• While travellers around the globe enjoy their time living the highlife, the promotion of bath menus/bath butlers (26 per cent) and turn down service (24 per cent) as amenities simply aren't of interest according to survey respondents.
• More than half of respondents worldwide (54 per cent) chose the complimentary use of a Rolls Royce Phantom as the "outrageous" luxury hotel amenity they'd most like to experience. No real surprise there! In Hong Kong, 47 per cent of travellers listed the ride as their most ‘outrageous' amenity. 
• Similarly, on a global scale, the surreal car ride beat out access to a tea sommelier (nine per cent), in-room mixologist (nine per cent), and fragrance butler (five per cent) among other lesser desired extreme amenities.

Hotels.com® makes it easy to book the type of accommodations with amenities travellers want through theme/type and amenities filters to help guests find the perfect home away from home they desire.

About Hotels.com
Hotels.com is a leading online accommodation booking website with almost 155,000 properties around the world, ranging from international chains and all-inclusive resorts to local favourites and bed & breakfasts, together with all the information needed to book the perfect stay.

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