ITB 2024 Special Reporting
Hotels Leave Money on the Table by not Optimizing Their Websites for Tablet.
By John McAuliffe
Friday, 3rd August 2012
iPad and other tablets starting to challenge old web shopping behavior, gives a look into how tablets are fundamentally changing the way consumers are browsing and shopping online.

So the question is, why are retailers failing to meet the expectations of this new class of online shoppers?

4Hoteliers Image Library"Tablet users want to interact, inspect, even ‘play' with products through their device, and retailers that deliver an immersive, fun experience are the most likely to see their tcommerce (tablet-commerce) sales increase," says author Cathy Boyle.

When shopping online, tablet users, like all consumers, want to be immersed in the story of the hotel they are looking that. They need to see what the experience will be like before they decide to book, and this experience cannot be conveyed on a website that is not properly optimized for the shopper's device.

If you're still skeptical that optimizing for tablet will be worth it, these stats will show that consumers are turning to tablets to research and book hotels:

-> Travelocity says 55% of all its mobile bookings are now coming via tablet devices
-> Trip Advisor's tablet page views increased 250%, 66% of mobile revenue comes from tablet devices
-> Wave Collapse  survey found  22% of respondents said a hotel reservation was the last purchase they made on their tablet

eMaketer believes retailers – and I think more importantly hotels – are leaving money on the table when they do not have a defined tablet strategy. They state "Ignoring the growth of tablet shoppers is unwise when optimization and experimentation are low-risk, high-reward propositions," and I could not agree more. "Winning over tablet shoppers means inspiring and entertaining them with storefronts built for touch, movement and sound."

We have proven time and time again that hotel shoppers are compelled by engaging visuals that tell your hotels story. But giving consumers these visuals in a desktop layout, when they are using mobile device, is not enough. Your website must be optimized for the device they are using so they get the "full experience" of your hotel and feel confident enough to book with you.

To learn how to optimize your hotel website for tablet shoppers, download Tapping Into Tablet:


VFM Leonardo is a technology leader in online visual content management and distribution systems. Our core products VScape® and VBrochure™ leverage the distribution capabilities of the VNetwork™, the most universally accepted and largest online visual content distribution network for the global travel industry.
Global Brand Awareness & Marketing Tools at 4Hoteliers.com ...[Click for More]
 Latest News  (Click title to read article)

 Latest Articles  (Click title to read)

 Most Read Articles  (Click title to read)

~ Important Notice ~
Articles appearing on 4Hoteliers contain copyright material. They are meant for your personal use and may not be reproduced or redistributed. While 4Hoteliers makes every effort to ensure accuracy, we can not be held responsible for the content nor the views expressed, which may not necessarily be those of either the original author or 4Hoteliers or its agents.
© Copyright 4Hoteliers 2001-2024 ~ unless stated otherwise, all rights reserved.
You can read more about 4Hoteliers and our company here
Use of this web site is subject to our
terms & conditions of service and privacy policy