Apply these techniques to your selling skills to maximize your connection with your customers and service clients.
Technique #1: Admit and Acknowledge. Everyone has bad habits and self-limiting beliefs, what are yours? Admit them to yourself out loud so you can claim them. Once you "own" them, you are then free to get rid of them by choosing new beliefs and behaviors that work for, rather than against you. Remove resistance so that positive experiences can flow to you!
Then fill the void you're created by acknowledging a good habit or new belief that will empower you and energize your selling. What traits do the best salespeople in the world express? Even if they're not true of you today, open yourself to the possibility that they could be.
Replace "Why me?" thinking with "Why NOT me?" Write down your new trait and put it in your planner, on your phone, on your computer or dashboard. If you have doubts about achieving it, ask others for support or surrender your willingness to be bigger and better to God.
Technique #2: Stay True to Your Intentions. Once you've acknowledged the person you want to be, you'll need to align your actions with your beliefs. If you say you're a good listener but continue to do all the talking, your actions and words contradict the desire of your spirit and short-circuit the possibility of success.
Make a list of actions that express the trait you chose above. State firmly that you intend to fulfill them. Stop wishing and start noticing when you are reinforcing or sabotaging your success. If your mind and body align with what your spirit wants, there is no disharmony or "static" in your energy field, and others will feel good around you. When they do, they will likely buy anything you have to sell, because they associate feeling good with you.
Technique #3: Trust Yourself and Others. You have within you the answers to every selling question that is perplexing you now. To harvest the correct response, write down your question on a piece of paper as "How can I…..?" Read it out loud a few times. Then go about your business.
Trust that the answer will come to you in a form you can accept. You can also use this technique to close a sale. Say, "How can we make this work for you comfortably and affordably?" If the client says they don't know, trust that you do. Watch their body language and tone and you'll know when you've found the answer.
You know you're using this technique correctly when 3 things are true: 1) you are not anxious, pushy or overly confident; 2) you have no regrets and would not say or do anything differently; 3) things seem to "click" and flow easily. Relax and enjoy!
Robin L. Silverman has been working with businesses, associations, schools and hospitals for over 15 years to help them energize and fully engage their employees. For more information, see www.robinsilverman.com