The 2023 ACI Report is our 11th edition and whilst the Covid-19 pandemic may still linger in the background, the industry has clearly moved into the recovery phase as the last remaining markets opened their borders, and the tourism wheel is once again spinning.
From this year’s ACI Report, the focus has undoubtedly shifted into recruitment demands and hiring challenges.
The ACI Report is a unique publication produced annually, and this year we saw a sample size of nearly 800 travel, tourism and hospitality professionals working across the Asia Pacific region.
The respondents provided an extensive view of industry salaries and satisfaction levels, giving the report not only a unique statistical view of the travel, tourism, hospitality, and lifestyle labor market, but also an invaluable insight into the mindset of industry personnel.
In this year’s ACI Report, we once again included a special Covid-19 supplement at the end of the report, specifically looking at how the industry was impacted by the pandemic.
The ACI Report is meant to serve as a useful guide for employers, jobseekers, HR professionals and recruitment specialists by providing an insight into prevailing job market conditions and hiring practices in Asia Pacific. A combination of qualitative and quantitative methods was used to compile this data, which is presented here in an accessible manner for your convenience and benefit.
I take this opportunity to thank everyone who took the time to participate in this year’s survey and hope that this report will be a useful and informative guide for you. ACI remains committed to providing unparalleled HR services to our clients and candidates within the travel, tourism, hospitality, and lifestyle industries.
Read the full report here