Rosewood announces new hotel project in Saudi Arabia, Marriott has signed a partnership agreement with Ant Group to enhance its digital operations in the Chinese market and more...

Rosewood announces new hotel project in Saudi Arabia
Tuesday, 31st May 2022

Rosewood Hotels & Resorts has been appointed by The Red Sea Development Company to manage Rosewood Red Sea, opening as part of phase one of the multi-complex The Red Sea development.

The destination is located 550 km north of Jeddah. For travellers near and far, the new Red Sea International Airport will provide access and airlift to the destination. It is set to welcome its first flight by the end of 2022 >>

Marriott partners with China's Ant Group
31 May 2022 : Marriott has signed a partnership agreement with Ant Group to enhance its digital operations in the Chinese market by providing Alipay members with various benefits when they sign up for the Marriott Bonvoy Rewards Program >>

voco hotels opens second hotel in Italy
31 May 2022 : IHG Hotels & Resorts announces the opening of its second voco hotel in Italy, voco Venice Mestre - The Quid, in partnership with HNH Hospitality >>

ICCA Ranking Report sheds light on industry’s adaptability and progress in 2021
30 May 2022 : The International Congress and Convention Association (ICCA) has released its annual analysis of association meetings worldwide >>

Ennismore revealed the latest Mondrian
29 May 2022 : The 183-room property will mark the first-ever Mondrian in Mexico City and will be nestled between two of the city's most alluring neighborhoods - La Roma and La Condesa >>

HIGHLIGHT ARTICLE

If I was an OTA. And I lost my filter
Tuesday, 31st May 2022

I’m always surprised by the fact that OTA executives do such a poor job of defending themselves against all the criticism. Of course I understand why: as a company becomes bigger, its executives need to become more diplomatic and careful in their statements.

But the effect of that is that many in the Operator community are left with a negative impression of the OTA players, and choose to minimise their participation in the OTA channel, which is, I think, a big mistake >>

Digital Transformation in Hospitality and the Need for Technologists
Digital transformation is well underway in hospitality, driven by guest expectations and market forces, and expedited greatly by a global pandemic >>

Answer the Question the Right Way
Sometimes a customer asks a question, and then either doesn’t understand or like the answer and sometimes, it’s more than just a misunderstanding or a breakdown in communication >>