Thailand ramps up organic tourism movement with reopening of Phuket, second Alila for Oman and capitalising on the enchantment economy.

Thailand ramps up organic tourism movement with reopening of Phuket
Tuesday, 6th July 2021

Thai Organic Consumer Association partners with TAT to launch platform connecting travellers with organic farmers. What started as a tourist attraction offering Thai cultural shows in its early days now has 50 acres of certified organic gardens by the river, as well as the popular Patom Organic Living Café (there’s also an outlet in Bangkok) which retails Patom organic products >>

Alila Hinu Bay opens to guests in Oman
6 Jul 2021 : Alila Hinu Bay is the second Alila branded property in the country, strengthening Hyatt’s luxury lifestyle and wellbeing offering in the region >>

Ritz-Carlton plans residences in Bodrum
6 Jul 2021 : Designed by South African architecture studio SAOTA, The Ritz-Carlton Residences, Bodrum is the first stand-alone branded residences for Marriott International in the Europe, Middle East, and Africa region >>

ITB Asia 2021 changes to become virtually
5 Jul 2021 : Asia’s Largest Travel Trade Show, ITB Asia 2021, will be an all-virtual event with the physical show postponed to 2022 >>

HIGHLIGHT ARTICLE

Hospitality’s Second Act: Capitalising on the Enchantment Economy
Tuesday, 6th July 2021

The successful vaccine rollouts mean global economies are now generally rebounding from the sustained social and travel restrictions of the past year.

Consequently, service-hospitality organisations are seeing consumer activity like so-called ‘revenge tourism’ further speed up the recovery. Although demand will undoubtedly be high, so too will customers’ expectations >>

Not Immune to Confusion: Do You Need a Vaccine to Travel?
Changes to COVID-19 travel-related guidelines occur every day and add to that, traffic light systems and news about new variants, and it’s no wonder that so many travelers find planning a trip a daunting task >>

Trend to 'Hotelize' Offices Gains Traction in the Pandemic
Offering more amenities is a competitive differentiator for companies and corporate building owners >>

How to Handle Difficult Customers
Not long ago I covered six ways to handle angry customers, often an angry customer and a difficult customer are the same >>

In case you've missed it: Global eNews of July 05, 2021
Australia’s latest lockdowns curtail hotel bookings, global economy could lose over $4T and what do shortened summer booking lead times mean for your hotel? >>