Global Newsletter: May 26, 2021
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Wednesday, 26th May 2021

The rift between Asia and Europe continues to widen, Rotana adds to portfolio and selecting the right call center for your hotel.

The rift between Asia and Europe continues to widen
Wednesday, 26th May 2021

One result of all this is the persistent lack of engagement with the Chinese market by European and US companies and destinations. Some marketing efforts are made, but the bigger part of the powder is left in dry storage for the time when the Chinese are actually starting to travel again.

This policy is, to put it politely, stupid. Culture, not language is the main challenge for success in the Chinese market, as became obvious years ago >>

Rotana highlights its expansion plans at ATM 2021
26 May 2021 : Continuing the tradition for the 24th successive year, Rotana showcased its developing and dynamic portfolio of superlative hospitality offerings at Arabian Travel Market (ATM) 2021 >>

UNWTO and Google launch global recovery partnership
26 May 2021 : The World Tourism Organization (UNWTO) and Google have signed a new agreement to work together and lead global tourism’s recovery through innovation, education, and market intelligence >>

Vacation home rentals – the next big story for India
26 May 2021 : Traveler preferences have evolved drastically since the onset of the pandemic: Social distancing, hygiene, cleanliness, safety, and privacy are the main priorities for travelers post the pandemic >>

Marriott adds to Tribute portfolio in Malaysia
26 May 2021 : Marriott International announced it has signed an agreement with IOI Properties Group, Malaysia's leading integrated lifestyle real-estate group, to add the Palm Garden Hotel to the company's Tribute Portfolio >>


Selecting the Right Call Center
Wednesday, 26th May 2021

As a hotelier and a business owner, it can be hard to let go of certain aspects of your business. After all, it’s hard enough to find hardworking employees who care about your business like it’s their own, let alone outsourced workers.

Outsourcing typically has a negative connotation surrounding it and as it turns out, there are ways to outsource your reservation department that free up your current employees to focus on guests and boost your sales as well >>

Why The Rooftops Are Alive with the Buzz of Bees
City rooftops may not be the most obvious place to home colonies of bees, but amid growing efforts to bring nature back into urban areas >>

A Benchmarking Journey to Grow your Direct Bookings
Hotel benchmarking is essential to every hotel brand's growth strategy, from five-star luxury properties to serviced apartments and everything in between >>

In case you've missed it: Global eNews of May 25, 2021
Spain opens its borders on 7th of June, APac travel insights: Domestic vs inbound and reimagining the future of tourism >>

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