Will hotels use the crisis to regain distribution control?, coordinated lift of travel restrictions, policy responses in emerging market to the pandemic and what should we be doing?.

Will hotels use the crisis to regain distribution control?
Saturday, 13th June 2020

Hotel owners and operators in the Maldives are learning the hard way how quickly disruption can turn cash flow negative.

One key trend in global leisure destinations is a severe liquidity crunch of wholesalers and travel intermediaries, which in turn has created a domino impact on hotels. This has created difficulties for the tourism dependent Indian Ocean island nation >>

EU urged to lift travel restrictions in a coordinated manner
15 Jun 2020 : The Global Business Travel Association (GBTA), welcomes the European Commission’s efforts to coordinate Europe’s re-opening and the guidelines it published today on how to safely resume travel to the Schengen area >>

Air France to operate close to 80% by this summer
15 Jun 2020 : As air traffic picks up, Air France is gradually reinforcing its flight schedule for summer 2020: by the end of June, the flight schedule will represent 20% of the capacity usually deployed over this period >>

ASEAN to use single platform for all tourism updates
15 Jun 2020 : ASEAN countries have agreed to maximize shared digital media facilities as a means of disseminating information related to the handling of COVID-19 and the promotion of tourism in ASEAN member states through one one-gateway >>

Melbourne Convention Bureau launches delegate site to optimise events and boost delegate engagement
14 Jun 2020 : Creating memorable business events in a COVID-19 business environment is now much simpler thanks to the Melbourne Convention Bureau's new digital marketing site designed to help planners and professional conference organisers promote Melbourne and Victoria to delegates attending future meetings >>

HIGHLIGHT ARTICLE

WiT Podcast: Unity In Crisis: Cameron Holland, CEO, Luxury Escapes
Monday, 15th June 2020

As Australia slowly awakens, so is Luxury Escapes. Like other travel companies, it too had to deal with a crisis of cancellations and change requests but its ability to move quickly to a self-service model with its 'My Escape' feature helped cushion it from a worse impact.

And its roots in the 'Buy Now, Book Later' product line has also meant that even in the depths of the crisis, it was able to get bookings and payments with its built-in flexibility >>

Courage under Fire: Policy Responses in Emerging Market to the COVID-19 Pandemic
The coronavirus crisis is a crisis like no other, and for emerging market and developing economies (EMDE), it has triggered a policy response like no other, both in scope and magnitude >>

What Should We Be Doing?
Napoleon used to say an army is guided by its stomach: and here we are running out of food, in the worst possible way >>

Taking the Extra Step to Deliver Amazing Service
Sometimes a little creativity and extra effort can make a big difference in the customer experience. One of our followers shared an article from a recent issue of the New York Times about how a server at an upscale restaurant 'astonished' a guest with an amazing display of customer service >>

In case you've missed it: Global eNews of June 12, 2020
Accor anticipates that 70% of its hotels will reopen soon, what are google property promotion ads and is your hotel sales team ready for the transition from 'fishing' to 'hunting'? >>