The first signs of optimism emerges, hotels in Sweden remained open, on-site communication will be key in a post-coronavirus world and repositioning of Hong Kong.

The first signs of optimism emerges
Monday, 11th May 2020

Over the past several months the world watched the global business travel industry come to a halt but according to new research, there are signs of optimism and recovery on the horizon.

Most companies are planning a recovery plan in 2020. One-third (35%) say they plan for their company’s post-coronavirus recovery plan in three months or less, while a quarter (27%) say they plan for a post-recovery in 6-8 months. In addition, only one in ten are planning for recovery in 2021, while one in four (28%) report they do not know >>

Tactics we can learn in Sweden: hotels remained open
11 May 2020 : What’s setting hotels in Sweden apart from those in others markets? Amid the crisis that has swept up a storm for the hospitality industry as countries across the globe implement travel and mobility bans, Sweden has yet to order any lockdowns >>

Expedia Group Media Solutions adds Vrbo to portfolio
9 May 2020 : Expanded brand offering connects advertisers with family travelers and vacation rental shoppers on a targeted platform >>

Urgent appeal to support African travel and tourism sector
9 May 2020 : Five international air transport and tourism bodies have launched an appeal to international financial institutions, country development partners and donors to support Africa’s Travel & Tourism sector which employs some 24 million people on the continent >>

HIGHLIGHT ARTICLE

On-Site Communication Will Be Key in a Post-Coronavirus World
Monday, 11th May 2020

Hoteliers need to focus their efforts on anticipating the upcoming needs and expectations of their future guests and adjust accordingly.

Hotel-guest communication is one of the most important and decisive aspects of a speedy and healthy recovery. The boundaries of communication have significantly stretched in the last decade and simply greeting the guest and replying to a post-stay survey won’t cut it anymore >>

Living Life from the Waist Up and, in the Absence of Bubble Tea, I Will Dream of Bubble Travel
This week, I got an email from fashion brand, Theory, telling me how to 'dress from the waist up', and showcasing a series of really cool jackets and of course, the models were dressed beautifully waist down too, which is more than I can say for most of us now living life from the waist up >>

Wharf Hotels' Jennifer Cronin on Repositioning of Hong Kong and Rise of Women Leadership
In this podcast, the president of Wharf Hotels Jennifer Cronin speaks about Hong Kong’s effective containment of Covid-19, how it can serve as a model for restarting travel, the formation of a co-funded Heritage Tourism Fund and the rise of women leadership >>

Preparing to Revenue Manage the Rebound
Today, nearly every hotel around the globe faces the same question: how do we start again? As governments announce plans for lifting lockdown and steps toward resuming daily life start to take shape, hotels face the shared challenge of designing and executing rebound strategies in a moment when the details remain unknown >>

In case you've missed it: Global eNews of May 08, 2020
50 Best launches 50 Best for Recovery, return of tourism to China, important lessons about consumer engagement and the expected experiences gap >>