Lisbon - Europe's miracle baby, CEO turnover 2018, what just happened in social media plus what it means for hotels and a new look at the direct-booking game for hotel chains.

Lisbon Hotel Market – Europe's Miracle Baby Maturing
Monday, 4th March 2019

Lisbon is the capital of Portugal and one of the oldest cities in Europe in a region with approximately 3 million inhabitants and the city offers a variety of cultural, architectural and business-related attractions.

Lisbon hosted Expo 98 and the 2004 European Football Championship, which gave the country new international exposure. Portugal held the EU presidency in 2007, putting Lisbon on the map as a business and conference destination.

With its pleasant climate and vibrant, safe atmosphere, Lisbon has become a very popular destination >>

CEO Turnover 2018: A study of the top 50 largest hotel management companies
4 Mar 2019 : Turnover of Chief Executives at the world’s 50 largest hotel groups remained flat for 2018, with new faces appearing at the head of four companies, the same number as for the prior year >>

New human trafficking training requirement
4 Mar 2019 : Human trafficking is the fastest-growing organized crime business and the third-largest criminal enterprise in the world and lawmakers have taken notice. The California legislature in particular has been active in passing several pieces of legislation to address and prevent human trafficking >>

European Capital of Smart Tourism 2020 competition
4 Mar 2019 : The European Commission launched the competition for the European Capital of Smart Tourism 2020, this initiative rewards European cities for outstanding, innovative and sustainable tourism practices >>

ITB Berlin: Follow the news and happenings right here!
3 Mar 2019 : From March 6 till 10, we are present again at the world’s largest travel show and the dedicated ITB Berlin news site is live and ready to feature the news and happenings >>

HIGHLIGHT ARTICLE

What Just Happened in Social Media and What it Means for Hotels
Monday, 4th March 2019

Social media never stops, and neither do the updates that shape the platforms our guests are frequently engaging with and in the past two weeks, we’ve seen exciting new developments from Facebook, Instagram, Twitter, LinkedIn, and even Reddit that are all working to change the game just a bit.

Let’s take a look at all these updates and how they’ll affect hotels and resorts >>

A New Look at the Direct-Booking Game for Hotel Chains
In recent years, hotels have been waging a war on Online Travel Agencies such as Booking-com, Expedia, Ctrip, and Agoda in order to win back their customers by offering a wide range of perks, including discounts, in exchange for booking directly with the hotel >>

Create a Solid Foundation for Communication in Crisis
Crisis communications plans cannot be cookie-cutter, but there are certain principles that apply to just about every situation >>

Why 2019 is the Year to Make More Money
The hotel industry continues to grow at an unprecedented rate, more people want to travel and more investors and owners are entering the mix, hoping to turn a profit through hotel ownership and operation. The latest figures from the UNWTO show international arrivals growing 6% in 2018 to total 1.4 billion >>

GDPR: Where Are We Now?
On this episode of The Business of Travel, we take a look at GDPR – the General Data Protection Regulation that went into effect in the EU on May 25, 2018: The legislation has a goal of strengthening the collection, transfer and protection of data of EU citizens >>