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Global Newsletter: December 13.
4Hoteliers.com ~ Click title to read the article
Wednesday, 13th December 2017
 

TODAY: Comparisons and contrasts between Chinese arrivals, Rosewood to open first German property and IHG joins Movement To Work.

Comparisons and contrasts between Chinese arrivals
Wednesday, 13th December 2017

Last week saw COTRI publish its forecast for Chinese outbound arrival numbers for 2018 in its COTRI Market Report, declaring that the annual total of border crossings is projected to reach 154 million, representing a 6.3% year-on-year increase against the 145 million forecasted for 2017. While 6.3% overall annual growth may seem modest in light of the steady double-digit increases seen in previous years, the statistics reveal far greater trends upon closer inspection >>

Rosewood to open first German property
13 Dec 2017 : Rosewood Hotels & Resorts® has been appointed by German real estate company Bayerische Hausbau to manage Rosewood Munich, which will open in early 2023 as the brand’s first property in Germany and seventh property in Europe >>

IHG joins Movement To Work
13 Dec 2017 : IHG is proud to announce that it has joined Movement to Work, fortifying its commitment to providing work placements to young people from all walks of life keen to kick start a career in hospitality >>

Health-oriented and medical tourism
12 Dec 2017 : Germany largest source market and leading destination – Outside of Europe, USA most popular destination for health vacations and medical tourism – 'Reducing stress' main motive – ITB Berlin and IPK International analyze travel behavior of health-oriented and medical tourist >>

Outbound M&A remains steady over the first three quarters of 2017
11 Dec 2017 : M&As in manufacturing sector remain active; private firms set to secure more deals: Chinese mainland enterprises wrapped up 572 overseas mergers and acquisitions (M&As) in the first three quarters of 2017, worth a combined value of US$97.7 billion >>

HIGHLIGHT ARTICLE

From furniture to Food: How is Retail Faring in the Digital Age?
Wednesday, 13th December 2017

As the rise of online shopping reshapes the vast retail landscape, some product categories are faring better than others in the rapidly evolving digital age. Across the industry e-commerce sales will increase by over 15 percent a year through to 2020, JLL’s Bagged or Boxed? The Future of 13 Retail Categories report predicts. Yet growth will not be distributed equally among retail categories >>

What Happens After Something Happens
As recent events have shown us, emergency preparedness can often be the difference between life and death; over the past few months alone, we have witnessed the utter devastation caused by multiple natural disasters in Puerto Rico, the Virgin Islands, Texas and California, so the question that comes to mind is: what happens to your employees who are traveling for business when an incident occurs? The coordination of response and recovery efforts is one of the most complex situations an organization can face and reiterates the critical importance of being prepared and having a plan in place >>

How to Deliver Better Customer Service During the Busy Holiday Season.
The holidays are intended to be a joyous time of year, filled with spending time with friends and family. This can also be the season that causes the most stress. As a retailer of any kind, be aware of this and go above and beyond at this time of year to make things easier for the customer. If you can please a customer during the busy times, which is hard to do, it’s likely that this same customer will be more likely to shop with you the rest of the year as well >>

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