Chatbots are Hot But They are No Silver Bullet.
By Yeoh Siew Hoon
Tuesday, 25th July 2017

Travelport Live in Sydney kicked off with two female 'robot' dancers wearing suits that were more lit up than a Christmas tree, their robot-like movements a hint of where the discussions at the one-and-a-half day conference would be heading.

Futurist Ross Dawson opened with a broadstroke talk of a world in which robots and AI would rule and change management expert Malcolm McQueen closed with advice on how to bullet-proof your business in turbulent times as he painted a scenario of disappearing jobs, driverless cars and “unconventional competition”.

In between the two futures, the more than 350 travel agents, airlines and hotels attending the annual customer event grappled with how to cope with all the changes as Travelport executives shared their ideas on how the company was “Transforming the travel experience through technology”.

For its part, Travelport is saying goodbye to the GDS label and transforming itself into a platform whose goal is to deliver a personalised retail experience for its customers " a simple goal but highly complex to deliver as its enterprise architect, Centre of Excellence, Monty Doshi outlined the steps to get there.

Read the full article here.

Global Brand Awareness & Marketing Tools at 4Hoteliers.com ...[Click for More]
 Latest News  (Click title to read article)

 Latest Articles  (Click title to read)

 Most Read Articles  (Click title to read)

~ Important Notice ~
Articles appearing on 4Hoteliers contain copyright material. They are meant for your personal use and may not be reproduced or redistributed. While 4Hoteliers makes every effort to ensure accuracy, we can not be held responsible for the content nor the views expressed, which may not necessarily be those of either the original author or 4Hoteliers or its agents.
© Copyright 4Hoteliers 2001-2024 ~ unless stated otherwise, all rights reserved.
You can read more about 4Hoteliers and our company here
Use of this web site is subject to our
terms & conditions of service and privacy policy