One-of-a-Kind Functionality Positions Marriott International and Travel Agents To Better Serve Customers; Helps Travelers Make Informed Buying Decisions.
Sabre Travel Network, a Sabre Holdings company, and Marriott International Inc. today announced Sabre Hotel Total Pricing, a first-of-its-kind offering to help Sabre Connected(TM) travel agents and their traveling clientele know the approximate total price of a Marriott hotel stay, factoring in all taxes and surcharges, at the time of booking.
This rate information, by day or by date range is the total hotel cost, including all known applicable taxes. Previously, pricing information was limited to basic room rates.
Marriott is the launch partner for this Sabre GDS offering for hotels. The total pricing information applies to all hotel brand names operated and franchised by Marriott International worldwide, including Marriott Hotels & Resorts, JW Marriott Hotels & Resorts, Renaissance Hotels & Resorts, Residence Inn, Courtyard by Marriott, TownePlace Suites, Fairfield Inn, SpringHill Suites and Ramada International.
"This Sabre system functionality allows us to more accurately communicate costs to our customers," said Bruce Wolff, senior vice president, distribution sales and marketing Marriott International. "Informed customers are satisfied customers, and customer service is our top priority."
"Our partnership with Marriott, a worldwide leader in the hospitality industry, is designed to make the travel experience faster and easier for all involved," said John Stow, president of Sabre Travel Network. "With the proliferation of various taxes and surcharges, determining the true price of a hotel stay can become a confusing process for many travelers. Hotel Total Pricing is a great productivity tool for travel agents, and alleviates a point of frustration for both the hotel and the travelling public. Together we're continuing to lead the way toward improved productivity and pricing transparency in the travel marketplace."
There is no change to the Marriott booking process through the Sabre system for agents. The system will calculate the total price of all accommodations, inclusive of all known applicable taxes for each rate program on the booking request. The agent will see an ordered list of availability, based on price, and the system will provide a breakdown of the applicable room rates, taxes and estimated total charges for each available rate. |