The lodging industry across Asia has contributed to a book on best practices cases -authored by Judy A. Siguaw and Wee Beng Geok.
This book is the first exploration into best practices in the Asian hospitality industry, and includes trends in nominated best practices, common themes observed and suggestions for future research. Over 460 nominations of best practices were received for this study, with only 112 short-listed for further exploration.
From these 112 nominations, 43 cases were included in the book titled, "Exploring Best Practices in the Hospitality Industry in Asia." The outcome is a series of short cases designed to bring out the salient features of each best practice with the aim of fostering knowledge sharing and continuous learning among practitioners in the industry in Asia .
The best practice cases presented are crafted in a format which reflects the consistent criteria upon which all the practices submitted were evaluated. The cases are organized into chapters based on eight functional management categories, as well as an 'Others' category for those that do not fall neatly into the other eight chapters.
Judy A. Siguaw is Dean of the Cornell-Nanyang Institute of Hospitality Management at the Nanyang Business School, Nanyang Technological University . Wee Beng Geok is Associate Professor with the Division of Strategy, Management and Organization, Nanyang Business School, Nanyang Technological University. She is also the Director of Asian Business Case Centre (ABCC).
The Asian hospitality best practices study was jointly funded by Cornell University and the Nanyang Technological University. This research project marks the first collaborative effort between the Asian Business Case Centre and the Cornell-Nanyang Institute of Hospitality Management.
It is hoped that the publication of these short cases will contribute to ABCC's goal of promoting a community of people interested in learning more about Asian management and practice through the medium of case studies. The book is available at: Asian Business Case Centre ( Nanyang Business School )
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