Reputation is a performance metric, and it’s time to treat it like one.
The fastest way to grow revenue in hospitality is by improving the guest experience. It’s measurable, repeatable, and scalable across properties.
- Date: Tuesday 3rd June, 2025
3:00 PM BST | 4:00 PM CEST | 10:00 AM EST
Can’t make it? Register anyway, we’ll send you a recording!
In this 45-minute session, hospitality reputation expert Adele Gutman shares practical strategies to help you improve satisfaction scores, rank higher on OTAs, and convert more direct bookings (without adding pressure to your team).
You’ll learn how to:
- Pinpoint where service is falling short
- Resolve common guest issues before they turn into complaints
- Automate alerts to stay ahead of problems in real time
- Build a scalable system that delivers consistent 5-star outcomes
- Strengthen your reputation and drive revenue growth in parallel
This webinar is built for hospitality professionals who want to scale faster, operate smarter, and deliver results that show up in the numbers.
Our panelists in discussion:
Speaker: Nathan Smith
VP of Sales at Minut- Americas
Guest Speaker: Adele Gutman
Hospitality Reputation Strategist | Creator of the Five Star Review System | Host of Get Great Review
- Date: Tuesday 3rd June, 2025
3:00 PM BST | 4:00 PM CEST | 10:00 AM EST
Can’t make it? Register anyway, we’ll send you a recording!
