Pan Pacific Hotels Group (PPHG) has attained the Global Sustainable Tourism Council (GSTC) Industry Criteria for Hotels certification for its Singapore properties.

Also achieving the largest number of GSTC-certified room stock and certified properties (hotels & serviced suites) in Singapore – solidifying the Group’s commitment to sustainability and reinforcing its position as a leader in environmentally-conscious hospitality.

The GSTC Criteria is the global standard for sustainable travel and tourism. The GSTC Industry Criteria for Hotels fosters sustainable tourism practices across four key areas: effective sustainability planning, maximising social and economic benefits for the local community, enhancing cultural heritage, and reducing negative impact to the environment.

In February 2024, Pan Pacific Hotels Group attained the GSTC Multi-Site certification for all eight of the Group’s properties in Singapore. Additionally, seven of its properties – Pan Pacific Singapore, PARKROYAL COLLECTION Marina Bay, Singapore, PARKROYAL COLLECTION Pickering, Singapore, PARKROYAL on Beach Road, Pan Pacific Serviced Suites Orchard, Pan Pacific Serviced Suites Beach Road, and PARKROYAL Serviced Suites – have obtained ISO14001 certification, an internationally recognized standard for environmental management systems (EMS). Pan Pacific Orchard, Singapore is in the process of securing ISO14001 certification.

“Attaining the GSTC certification reaffirms PPHG’s commitment to sustainability and responsible business conduct,” said Mr. Choe Peng Sum, CEO of Pan Pacific Hotels Group. “At PPHG, sustainability is imperative and I am grateful for our teams’ immense efforts to attain the GSTC Multi-Site certification. This achievement is aligned with Singapore’s Green Plan 2030 and the Singapore Tourism Board’s (STB) Hotel Sustainability Roadmap – which aims for 60% of hotel room stock in Singapore to attain internationally-recognised sustainability certification by 2025.”

Today, PPHG integrates sustainable practices across its business operations and hospitality design, with the PARKROYAL COLLECTION brand leading the Group's sustainability efforts. The focus includes green building design, local arts and cultural immersion, and community engagement, aiming to balance economic growth with social responsibility, arts preservation, and environmental stewardship. The Group seeks to continue engaging guests in eco-conscious travel experiences. This endeavour has allowed PPHG to become the first Singapore hotel group to undertake and successfully complete the GSTC multi-site certification.

“We commend Pan Pacific Hotel Group on having all their hotels in Singapore certified, a significant milestone on their sustainability journey. By being GSTC-Certified by an Accredited Certification Body, customers are assured that the hotels were certified in a credibly verified procedure in a transparent, impartial, and competent manner,” says Randy Durband, CEO of GSTC.

Ms Ong Huey Hong, Assistant Chief Executive, Policy and Planning Group, and Chief Sustainability Officer, Singapore Tourism Board said: “We congratulate Pan Pacific Hotels Group for attaining the GSTC Industry Criteria for Hotels. The certification is testament to PPHG’s leadership in sustainable hospitality. We are encouraged by the increasing momentum among hotels in embracing sustainable practices following the launch of the Hotel Sustainability Roadmap. We trust that PPHG’s latest achievement will inspire more hotels to strive towards certification, bringing us closer towards the targets outlined in the Roadmap, with STB’s continued support on their sustainability journey.”