Hotel Information Systems (HIS) unveiled its new web-native epitome enterprise while in attendance at the 2002 Hospitality Industry Technology Exposition and Conference in Chicago, Illinois.

epitome Enterprise is designed specifically to enable hoteliers to centralize multi-property operations, improve guest loyalty, increase profitability and manage the many new buy-side reservation channels.

This comprehensive supply-side solution includes Central Reservation and Channel Management, Central Rate and Inventory Management, Reservation Portal, and real-time Management Console.

epitome Enterprise is a set of intuitive, must-have tools for hotel employees, guests and business partners -- including travel agencies and wholesalers. The tools provide a collaborative environment in which all users can interact effectively and share information in real-time. The technology infrastructure delivers flexibility and scalability so that efficient exchange of information between employees, guests and business entities is made possible. The foundation also provides application security that enables mutual trust and confidence.

epitome Enterprise is designed to seamlessly integrate with epitome Property Management Systems (PMS), guaranteeing results with accuracy, high availability and reliability.

Built on Java 2 Enterprise Edition (J2EE) technology, epitome Enterprise is completely platform neutral, globally deployable and highly scalable. It provides access to information at all times, everywhere, and to everyone who is authorized to access the information.

Central Reservationepitome Enterprise contains a technologically advanced Central Reservation application for the next-generation central reservation office. Designed from the ground up, rich in user experience and functionality, this application is seamlessly integrated with the epitome PMS. Room inventories and rate plans are fully synchronized. Backed with a robust architecture, the application provides users with a central view of property availability.

Deployed centrally, accessed globally, epitome Enterprise offers the highly desired capability of implementing a single image inventory solution.

Channel ManagementIntegration with multiple channels of distribution is also available, enabling hoteliers to extend their market reach with reservation services including Global Distribution System (GDS) and Internet Distribution System (IDS) providers. Channel management functionality allows hoteliers to maximize occupancy and revenue by establishing rates and availability controls for each distribution channel.

Reservation Portalepitome Enterprise Internet booking engine readily transforms any Web site into a reservation portal that delivers an end-to-end solution for visitors while extending the capability of the epitome PMS. It can be easily customized to blend with the look-and-feel of any Web design while enhancing the corporation's Internet presence with consumers and businesses alike.

epitome Reservation Portal comes with a highly flexible and powerful channel management capability that allows reservation managers and revenue managers to instantly open or restrict the availability of rooms sold over the Web channel.

Property features, room types, rate plans, and availability information are immediately synchronized with the PMS through the Central Reservation engine, so there is no need for your revenue managers to enter duplicate data.

After booking a reservation, users receive online and email confirmations.epitome Reservation Portal provides a self-service solution for Groups, Travel Agents and Corporate Clients to make their own reservations by extending the portal into an online reservation agent.

Profiles are made available according to the parameters configured by your sales organization. Property information, rates and availability are managed automatically by the Central Reservation Engine and synchronized immediately with the PMS.Management Consoleepitome Management Console displays powerful status reports and real-time alerts.

Users are constantly informed of their property's key performance indicators with just a glance at visually appealing graphs and charts, and critical alert information. It has flexible personalization capability for authorized hotel employees to create customized views of critical operations statistics and alerts.

The epitome Management Console is one of the most effective tools in helping increase operational efficiency and maximize yields.