ITB 2024 Special Reporting
Pelican launches multilingual system.
Monday, 18th July 2005
Source : Pelican System
Pelican System announces the addition of 6 support languages including Spanish, French, German, Korean, Chinese and Japanese.

Language plays a significant issue in the hospitality industry. Many hotels serve global markets where there is no guarantee that all can understand English.

Mr. H. Liman, Director of Pelican System said "Hotels that use Pelican system can now serve a broader global market in the most convenient language for local people.  Our hotels in Thailand, for instance, will be able to capture the Spanish market, using their local language. We think globally, and act locally."

A multi-language potential in an online reservation system definitely enhances the online booker's experience. Having all instructions and error messages in their own language augments the user-friendly aspects of Pelican.

Mr. Edmund Nicholas, the Vice President - Marketing of HPL hotels & resorts comments, "We are pleased by the continuous development of Pelican system. The call for multiple-language is very relevant and timely, as we have also recently gone tri-lingual for our hotels' websites.  This is also beneficial to us as we are serving international travel agents, corporate clients and Internet users. We are also looking forward to the next development from Pelican"

"Technology never stops evolving. We are dedicated to bringing hospitality in a better future with the help of technology. Recognizing contemporary industry needs, Pelican System always moves dynamically, with yearly upgrades of the system. This multi-language feature is an addition to upcoming Pelican version 2.5, for the near future", adds Mr. H. Liman

About HPL hotels & resorts
Headquartered in Singapore, HPL Hotels & Resorts currently manages the activities of nine hotels and resorts in the Asia-Pacific region, with a total of about 2,400 rooms.  These include, Concorde Hotel Kuala Lumpur, Concorde Hotel Shah Alam, Concorde Inn Kuala Lumpur International Airport, Hard Rock Hotels in Bali - Indonesia and Pattaya – Thailand, Casa del Mar in Langkawi – Malaysia, The Lakehouse in Cameron Highlands – Malaysia and Rihiveli Beach Resort in Maldives.  For more information, visit www.hplhotels.com.

About Pelican System
Pelican is an Internet-based reservation system designed to manage all types of bookings, whether made directly by guests or through travel agents and corporate clients.

For Internet users (direct guests) Pelican will provide instant confirmation of reservations made through the hotel web site, and will notify the hotel' reservation department though automatically generated e-mail messages.

For travel agents and corporate clients Pelican offers a feature called "Online Contracting," which eliminates the need for paper-based, fixed-term contracts, allowing the hotel to set and adjust rates and allotments instantly according to seasonal period, special events, or unexpected demand.

For more information please visit www.pelicansystem.com

R&D Manager of Pelican System

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