
Katathani Phuket Beach Resort, a leading five-star resort on Phuket Island, Thailand, has decided to enhance its online reservation potential through its hotel website. The two properties of Katathani Thani Resort and Spa and Katathani Bhuri Beach Resort can both now cater to guests' reservations directly from the hotel's website.
A study by the Cornell Center for Hospitality Research states that 1 out of 5 hotel reservations will be made online in 2005, while only 1 in 12 used the Internet in 2003. Traveller's online bookings have increased steadily, and will continue to grow in the future.
Thus, Ms. Nantida Atiset, the Assistant Managing Director of Katathani Phuket Beach Resort said, "Understanding the market and seizing the opportunity is a key business factor in success. Online reservations are now favored by most travelers; a hotel's website can be considered as one of its effective distribution channels, and it should thus be optimized.
"By itself, the hotel's website is considered relatively less costly since we deal without intermediaries. Pelican well-engineered reservation system has facilitated setting room rates and allotments easily, any time it becomes necessary. The instant confirmation feature will definitely satisfy our guests – otherwise, they would have to wait in uncertainty until their reservation is confirmed"
The design of Pelican reservation system is sophisticated yet user friendly, for both hotels and guests. Clear reservation-making steps, error messages followed by pointers to error fields, a currency converter and many more features in the reservation page mean no more hassle when making online reservations.
Ms. Nantida Atiset, the Assistant Managing Director of Katathani added, "Pelican reservation management system augments our average daily rooms rate and brings the dream of "maximum revenue" for the future one step closer."
About Katathani HotelKatathani Phuket Beach Resort stretches along 850 meters of white sandy beach in the secluded cove of Kata Noi Beach in Phuket, Thailand. It is tucked between lush green hills and an unspoiled, palm-fringed beach and features perhaps the most idyllic setting on the island. The hotel complex is comprised of two wings; luxury THANI wing with sea-view suites and superior BHURI wing with pool or garden view rooms. To visit us, please click: www.katathani.com
About Pelican SystemPelican is an Internet-based reservation system designed to manage all types of bookings, whether made directly by guests or through travel agents and corporate clients.
For Internet users (direct guests) Pelican will provide instant confirmation of reservations made through the hotel web site, and will notify the hotel' reservation department though automatically generated e-mail messages.
For travel agents and corporate clients Pelican offers a feature called "Online Contracting," which eliminates the need for paper-based, fixed-term contracts, allowing the hotel to set and adjust rates and allotments instantly according to seasonal period, special events, or unexpected demand.
Pelican system provides a secure link to agents and clients, allowing hotels to distribute confidential trade rates to pre-authorized recipients, and to share allotments among many agents and clients on a "first-come-first-served" basis. Each agent or client accesses the system directly from the hotel's own web site with a unique login/password combination, allowing the hotel to assign each user to a specific group, and to determine the information and privileges each group will receive.
With Pelican system, the hotel has complete control at all times, and can easily monitor activity through instantly generated summaries and full reports.
For more information please visit
www.pelicansystem.comContact Person:
Ms. Yanti Tjiam
Public Relations of Pelican System
Email: public-relations@pelicansystem.com




