My new hip certainly got a work out, but what are the impressions? There is a sense of unease driven by uncertainty.
Many of the tech and operators I spoke to described international bookings being down. Conversely USA domestic bookings seem to be up.
Confusion about how to implement Offer and Order in the Airline space is occupying bandwidth on the tech providers.
Lack of consistency in the "standard" is eating up resources.
At the remote ends, support is struggling to keep up with demands.
Newcomers to Travel Tech are scratching their heads at the increased complexity. (Remind me again why we do things this way???)
On plus side, it was great to catch up and see old friends and make new ones.
I am reminded that hashtag #Travel is a very large family. We are passionate about our customers and the products we serve up.
Thanks to everyone I was able to see, apologies to the ones I missed.
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