Who should be on your social media team? At least one person from every department.....

• The Management Team provides strategic direction and addresses guest feedback
• Revenue Manager and Marketing Director work together to create special promotions
• PR Manager watches for, and shares, interesting stories
• Concierge and Guest Services can share how they are making the guest experience better
• Social Media Ambassador collects contributions from this group, and publishes them in social media

The ‘social media ambassador‘ may be the public face of your social media presence – but building a team with someone from each department will make participation more effective.

This illustration was planned with Michael Hraba and drawn by the talented Carlo Tolentino – our new artist.

Making digital communications simple is very important to me, and we look forward to sharing more illustrations like this.

Original article: www.hotelmarketingstrategies.com/social-media-team

About the author
This blog is written by Josiah Mackenzie, who enjoys exploring the relationship between emerging technology and the hospitality industry. 

www.hotelmarketingstrategies.com