'Should I bother to have the conversation with her? What do you think?'

Mike, a marketing director, was telling me about Anne, one of his employees, who had done a few things to frustrate him. She arrived late to a meeting with a client. Not that late - only ten minutes — still, it didn't look good.

Then, a few days later, she was supposed to email him some information by 4pm and didn't do it until 6pm. I know, he told me, not a big deal. He didn't really need it until the next morning. Still.

And then this morning he received a voicemail from her saying she wouldn't be able to make the conference call they had planned with a colleague in another office. The call was an internal matter. Nothing time sensitive. But she didn't give him a reason and that bothered Mike.

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http://blogs.harvardbusiness.org/bregman/2009/11/when-to-confront-someone-the-r.html?cm_mmc=npv-_-DAILY_ALERT-_-AWEBER-_-DATE

Peter Bregman speaks, writes, and consults about how to lead and how to live. He is the CEO of Bregman Partners, Inc., a global management consulting firm, and advises CEOs and their leadership teams. He is the author of Point B: A Short Guide To Leading a Big Change.

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