4Hoteliers
SEARCH
SHARE THIS PAGE
NEWSLETTERS
CONTACT US
SUBMIT CONTENT
ADVERTISING
Rebranding and Rescaling: Effects on Hotel Performance.
By Bjorn Hanson, Anna S. Mattila, John W. O'Neill and Yong Hee Kim
Tuesday, 4th August 2009
 
Market realities often force hotel owners to rebrand their hotel or to change their property from one market scale to another.

This exploratory study of ninety-five hotels analyzes whether rebranding or rescaling was worth the expense in terms of financial performance.

Sixty-four hotels in the sample moved downward in market scale (more than half of those from midscale to economy), while twenty-one hotels moved upward, and ten hotels changed brands but not market scale.

The analysis found that on balance the hotels' financial performance improved in the second year after they rescaled. However, net operating income diminished in the first year after the changeover, probably due to the expense of making the alterations.

The hotels that moved upward in scale saw higher average daily rates (ADRs), while those that moved downscale generally saw no change in ADR, meaning that they were able to hold their rates even as they moved downmarket.

Rebranding without rescaling had no significant effect on financial performance indicators.

To view the whole article, please click on the link below:

www.hotelschool.cornell.edu/chr/pdf/showpdf/publications/hraq/feature/pdf/Hotel%20Rebranding%20and%20Rescaling%20Effects%20on%20Financial%20Performance.pdf

If this Cornell Hotel and Restaurant Administration Quarterly Article made a positive impact on your management approach or business operations, we welcome your commentary. We would like to post your comments on our website. Submit your comments to mlp1@sha.cornell.edu.
Brand Awareness - Online Marketing at 4Hoteliers.com ...[Click for More]
 Latest News  (Click title to read article)




 Latest Articles  (Click title to read)




 Most Read Articles  (Click title to read)




~ Important Notice ~
Articles appearing on 4Hoteliers contain copyright material. They are meant for your personal use and may not be reproduced or redistributed. While 4Hoteliers makes every effort to ensure accuracy, we can not be held responsible for the content nor the views expressed, which may not necessarily be those of either the original author or 4Hoteliers or its agents.
© Copyright 4Hoteliers 2001-2025 ~ unless stated otherwise, all rights reserved.
You can read more about 4Hoteliers and our company here
Use of this web site is subject to our
terms & conditions of service and privacy policy